Volante of Largo

    750 Starkey Road, Largo, FL, 33771
    4.6 · 99 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    5.0

    Warm community with excellent care

    I live here and it feels like a warm, home-like community with fantastic, health-focused meals and lots of daily activities and live entertainment that keep residents engaged. Staff are friendly, caring and know residents by name; rooms (studios or two-room) are nice and services like three meals, laundry and housekeeping are included, so it's good value. Leadership is hands-on and memory care/nursing get strong marks, though there were past management and communication problems that appear to be improving. Minor caveats: occasional staffing, communication or cleanliness lapses have been reported, so ask about current staffing, infection control and what's included. Overall I'm very happy and would recommend it.

    Pricing

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    Amenities

    4.65 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.2
    • Amenities

      4.0
    • Value

      3.1

    Pros

    • Accommodating, caring and knowledgeable staff
    • Staff personally know residents by name
    • Long‑tenured, dedicated employees in many units
    • Executive director often hands‑on with good communication
    • Strong memory care leadership and attentive memory‑care teams
    • Impressive dining experience (white tablecloth service in some areas)
    • High quality, fresh food and multiple menu options
    • Meals prepared from scratch with alternatives available
    • Extensive, diverse activities program (live music, socials, crafts, games)
    • Frequent live entertainment and themed events
    • Regular outings and transportation to appointments and shopping
    • Home‑like atmosphere; residents encouraged to bring personal furniture
    • Clean and well‑maintained common areas and grounds (courtyards, fountains)
    • Spacious room sizes for seniors; variety of floor plans
    • Laundry, housekeeping and three meals often included
    • Medication management and pharmacy support praised by many
    • Responsive maintenance and helpful front‑line staff
    • Smooth move‑ins and supportive admissions/marketing staff reported
    • Family‑inclusive events and strong community socialization
    • Welcoming tours and positive first impressions frequently mentioned
    • Pets allowed and onsite salon/amenities available
    • Small, tight‑knit community feel appreciated by many residents
    • Some reports of strong value and Medicaid approval
    • COVID‑19 safety measures noted and appreciated
    • Large community rooms and comfortable common spaces

    Cons

    • Inconsistent management and broken promises on services
    • Serious instances of poor care and delayed assistance (missed showers, help)
    • Delayed or poor medical communication and late family notifications
    • Reported safety incidents (falls, ambulance transfers, state investigation)
    • Allegations of unsanitary kitchen practices and health‑department issues
    • Roach infestation reported in at least some accounts
    • Variable quality of memory care: praised in many, criticized in others
    • Staffing shortages, staff exhaustion and turnover causing lapses
    • Ineffective housekeeping and occasional unclean resident rooms
    • Occasional medication mismanagement reported
    • Extra or unexpected fees and pricing/value concerns
    • No on‑site doctor and not a full health‑care facility
    • Some residents report overcrowded or small secured areas
    • Strong odor reported in some memory care areas
    • Elderly‑unfriendly menu items (dry food, lack of sauces/gravy) in some reports
    • Noisy air conditioning and disruptive equipment upgrades
    • Layout and accessibility issues (confusing floor plan, upper floor access)
    • Shared rooms and limited privacy for some residents
    • Inconsistent activity programming on weekends
    • Security and responsiveness concerns in isolated reports
    • Reports of blame‑shifting among staff when problems arise
    • Perceived decline in quality after facility acquisition by Volante (in some cases)

    Summary review

    Overall sentiment across the collected review summaries for Volante of Largo is mixed but leans positive: a large proportion of reviewers praise the staff, food, social programming, and homelike environment. Numerous comments highlight an accommodating, caring, and knowledgeable direct‑care team that often goes above and beyond — staff who know residents by name, long‑tenured employees, attentive med‑techs, responsive maintenance and helpful front desk/marketing personnel. The executive director and certain managers receive repeated praise for being hands‑on and communicative. Dining is a frequent strength: many reviews describe high‑quality, scratch‑cooked meals, varied menu options (including two‑entrée choices), white‑tablecloth dining experiences, fresh ingredients, and enthusiastic praise for the chef. Activities and social life are also major positives — residents regularly enjoy live music, ice‑cream socials, BBQs, games, crafts, movie nights, shopping outings, and frequent live entertainment, which contributes to a lively, family‑inclusive atmosphere and strong resident engagement. Facility amenities reported positively include clean common areas, attractive courtyards and fountains, large community rooms with big screens, salon and fitness facilities, on‑site transportation, and comfortable apartment sizes. Many reviewers emphasize a warm, home‑like vibe and the peace of mind that comes with perceived personalized attention and good communication during move‑ins and transitions.

    However, the positive picture is tempered by a set of recurring and in several cases serious negatives that produce sharply divergent resident experiences. Several reviews recount concerning lapses in care: missed showers and grooming, promised services not delivered, ineffective housekeeping, delayed notification to families about medical events, and isolated but serious safety incidents (falls, late‑night ambulance transports, and even a state investigation referenced by reviewers). There are allegations of unsanitary kitchen practices and at least one report of roach infestation; other reviews note strong odors in some memory care areas. Staffing challenges — described as exhaustion, shortages, or turnover — appear to contribute to inconsistency in service and occasional medication management problems. These issues lead to a bifurcated narrative where some units or time periods reflect excellent, attentive care and others reflect neglectful or unsafe conditions. Several reviewers also cite extra or unexpected fees, pricing/value concerns, and the lack of an on‑site physician as limitations. Physical plant issues mentioned include noisy or disruptive air‑conditioning upgrades, confusing layout or accessibility problems (multi‑story access or mixed room configurations), and shared rooms that reduce privacy for some residents.

    Management and leadership emerge as a key pattern: multiple reviews praise the executive director and recent management changes, crediting them with strong communication, problem resolution, and an improved resident experience. Conversely, other reviews complain of management unavailability, broken promises, and a decline in quality after ownership changes. This indicates variability over time and possibly across units — a number of reviewers explicitly note improved performance under new leadership (new ED, social director, finance director, capable nursing/resident care director) and an improved overall rating compared with a prior lower rating. Thus, the facility appears to be in a state of transition in some reviewers’ accounts, with some families seeing real improvement and others pointing to unresolved systemic problems.

    In summary, Volante of Largo shows many strengths that are repeatedly praised: highly regarded staff and leadership (in many reports), compelling dining and entertainment programs, a warm and social community feel, comfortable apartment sizes, and attractive communal spaces. Those positives are significant and are the dominant theme in a large share of reviews. At the same time, a non‑trivial subset of reviews raise serious concerns about inconsistent care, occasional hygiene and pest issues, lapses in communication and safety, staffing shortages, and unexpected fees — matters that materially affect resident well‑being. The variability in experiences suggests that quality is uneven across units, shifts, or time periods. Prospective residents and families should weigh the frequently cited strengths against these documented risks, ask specific questions about recent regulatory findings and infection/pest control, verify services included versus extra fees, and seek current references from families of residents in the specific unit (assisted living vs memory care) they are considering. If recent management turnover is reported, it may be useful to request evidence of sustained improvements and to confirm staffing levels and protocols for incident reporting, family notification, and clinical oversight.

    Location

    Map showing location of Volante of Largo

    About Volante of Largo

    Volante of Largo sits among tall palm trees with a portico and a four-tier fountain welcoming you as you come in, and you'll notice the sense of calm right away with a courtyard and gardens that make it feel peaceful when you're outside getting fresh air, and you'll see people chatting in the coffee shop or reading in the library or maybe working on a project in the arts and crafts studio, which seems to draw folks together, and the shared spaces like the bistro, fireplace room, and private dining room give residents a lot of choices for gathering or quiet time. This community offers Independent Living, Assisted Living, Memory Care-including Alzheimer's care-Home Care, Adult Day Services, Skilled Nursing, Home Health Care, and Hospice Care, so people don't have to move if their needs change, which is a relief for families. Their apartments are pretty spacious, coming in studio and one-bedroom layouts, all with a little kitchenette, nice big closets, and private bathrooms, and some have two rooms if someone wants a bit more space. There's always something to do with planned activities, from games to exercise programs, life-enrichment classes, and even outings in their transportation vans, and folks can use the enclosed courtyard's walking paths or just relax outside. Volante has a pet-friendly policy, too, and people can keep up with friends or family using the complimentary Wi-Fi in the common areas. Meals are served restaurant-style, and dietary needs get attention. There's also a beauty salon and barbershop, so residents can keep up with their routines, and if anyone needs memory care, there's a separate, exit-controlled area with specialized staff for safety and support. The care team is always around, and people mention how clean the place is and how friendly the staff act, which seems to mean a lot day to day. Housekeeping, transportation, and laundry are all handled, so residents don't have to worry about chores. Volante of Largo ties in with Salterra at Largo and shows a clear focus on creating a warm, reliable place where people can keep as much independence as they want with as little or as much help as needed, and anyone interested is welcome to take a tour, meet the people, and get a true feel for the community.

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