Island Lake Center sits as a retirement community and care center with a variety of services for older adults, and when people want to see it for themselves, there's a map to explore the location plus tour scheduling options where you can meet the staff, see the rooms, and get a real sense of daily life. The facility serves both assisted and independent living, memory care, continuing care, respite care, skilled nursing, and home care, and accepts Medicaid and Medicare along with long-term care insurance, so folks worried about payment options or who have Veterans Aid & Attendance benefits can find help here. There are 120 certified beds and on most days, about 115 residents stay, with a mix of private and semi-private rooms, and though a range of amenities like cable TV, telephones, internet, and both social and recreation programs are provided, there have been deficiencies reported-10 in total-with specific citations for incomplete care planning, issues with resident rights and the environment, and one infection-related violation.
Nursing care is available around the clock, but the nurse turnover rate is 47.7%, which is higher than the state average of 43.6%, and nurse hours per resident per day equal 3.47, below the state average of 3.9, so that's something to consider along with the care services which include help with daily living like bathing, dressing, eating, medication, and a variety of specialized care programs such as wound care, long-term rehabilitation, palliative care, and post-surgical care. The staff include physicians, dentists, opticians, therapists, and podiatrists, so there's a good range of medical care under one roof, plus rehabilitation services like physical, occupational, and speech therapy.
People get personalized wellness journeys, with specialized nursing oversight by a physician, and Island Lake Center is Joint Commission accredited, with direct ownership by Island Lake Holdco LLC, and is affiliated with Opis Senior Services Group; they aim for a homelike feeling yet have been cited for not always keeping the place as safe, clean, or homelike as it should be. There are services like X-ray, lab testing, wound management, pharmacy, nutritional and medical counseling, ambulance, social work, and dental care, as well as restorative and respite support, and everything is managed under fair housing and equal opportunity regulations. The information about the overall experience is mixed, so anyone thinking of moving or bringing a family member will want to ask questions and use tour options to get a direct understanding of how things are run and whether the level of care is a good fit.
