Overall sentiment across the reviews for Lafayette Nursing and Rehabilitation is mixed but leans positive in key areas of rehabilitation, palliative care, and facility cleanliness while showing concerning variability in nursing consistency and communication. Multiple reviewers emphasize that the facility delivers strong rehabilitation outcomes and has a highly trained therapy department and a newly renovated rehab unit. Several personal accounts highlight excellent recovery after procedures such as total hip replacement. The facility is frequently described as clean and odor-free, and many visitors and residents describe the environment as hygienic and well-maintained. Food quality is commonly praised for taste, even though some reviewers note limited variety. Named staff members (Misty, Calyn, Ella, Layne, Ashton, Kenzie) receive specific commendation for compassionate, genuine care, and some families report very meaningful end-of-life interactions and strong palliative support.
At the same time, a number of reviews report serious concerns about inconsistent care from nursing assistants and other frontline staff. Reports include poor professionalism, deceit, neglect, and delays in clinically important interventions. There are especially significant complaints related to end-of-life care: one reviewer alleges that a death rattle was not promptly treated and expresses reluctance to entrust end-of-life care to the facility. Another reviewer reports a patient being left in a wheelchair for five hours. A named negative incident involving “Christy” is referenced in the reviews and is associated with distrust and a recommendation against the facility for certain situations. These are not isolated minor issues—failure to notify family about falls and discourteous behavior toward family members are mentioned more than once, suggesting inconsistent communication and respect for family involvement.
Staffing and staff behavior emerge as polarizing themes. On the positive side, many reviewers call staff compassionate, helpful, and professional; staff reportedly supported families during emergencies (such as hurricane displacement) and enabled daily family visits and meaningful moments. Conversely, other reviewers describe pushy or rude employees, lack of inclusion of family input in care decisions, and lapses in transparency. This pattern suggests variability between shifts or individual caregivers: some CNAs and nurses appear to provide excellent care while others fall short of expectations. Management-level issues are implied by repeated mentions of failure to notify families of falls and of poor communication surrounding incidents, which are critical areas for facility oversight.
Facility and dining specifics are mixed but generally favorable. The building and rehab areas are described as newly renovated and clean; several reviewers explicitly praise a pleasant, odor-free environment. Dining receives mixed but mostly positive remarks: meals are said to taste good, and for residents who had limits (e.g., being served in-room), the dining experience was adequate. However, limited variety—particularly heavy reliance on soups and sandwiches during longer stays—was noted as an area for improvement.
Taken together, these reviews suggest Lafayette Nursing and Rehabilitation can provide excellent therapy-driven rehabilitation, compassionate palliative care (per multiple accounts), and a clean, well-kept environment. However, there are substantive and recurring concerns about inconsistent nursing care, communication failures with families, and at least a few serious alleged incidents that involve neglect or delayed care. For prospective residents and families, the major patterns indicate it would be prudent to: inquire specifically about staff-to-patient ratios and shift coverage, ask about protocols for notifying families of falls or adverse events, meet key nursing and CNA staff during a tour, confirm end-of-life and symptom-management practices, and sample or review menu variety if dining is important. The facility receives strong praise in therapy and certain staff members, but variability in bedside care and communication is a real and notable theme that should be explored directly with management before making placement decisions.
