I moved my mom in here and the transition was smooth-her brand-new, light and bright apartment is spotless and the grounds are beautiful with gated security. The staff (Naomi and Madeleine standout) are compassionate, responsive, and thorough; nursing, hospice and therapy teams communicate daily. Great activities, gym/pool/library, good dining, and Medicaid accepted make this a comprehensive, home-like community I'm very happy with.
Loved one of resident
Jul 2026
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Reviews
3.95·(22)
Overall rating
5
4
3
2
1
Care
2.9
Staff
3.5
Meals
3.7
Amenities
4.2
Value
1.7
Pros
Well-maintained, attractive grounds
Gated community with 24-hour security
Comprehensive continuum of care (independent, assisted, skilled nursing)
Thoughtful and compassionate nursing and CNA care
On-site skilled therapy and rehab services
Engaging, varied activities and outings
Multiple dining options with varied menu
Clean, pleasant-smelling interior
Spacious, customizable apartments with screened porches
Accessible, one-level/wheelchair-friendly design
Amenities including pool, gym, library, and common areas
Daily nursing communication and coordinated hospice support
Cons
Inconsistent staffing levels, particularly evenings and weekends
Delays in response to call-button and resident assistance
Variable environment and room design in assisted/memory care
Communication gaps between management and family members
Operational disorganization in care coordination and scheduling
Affordability concerns due to high buy-in and ongoing fees
Variable meal quality and service consistency
Summary of reviews
East Ridge Retirement Village presents as a well-maintained, campus-style continuing care community with an extensive set of amenities and an on-site clinical footprint. Reviewers consistently describe attractive landscaping, a gated entrance with 24-hour security, and a range of common facilities (pool, gym, library, and multiple social spaces). The community offers the full continuum of care — independent living, assisted living, memory support, and a skilled nursing/rehab floor — which can be attractive to residents seeking long-term continuity.
Clinical care and direct caregiving receive mixed-to-strong praise. Many accounts highlight compassionate nursing and CNA attention, attentive turning and night checks, daily nurse-to-family communication, and strong hospice coordination. The therapy and rehab departments are viewed as strengths, with an on-site rehab floor supporting recoveries. At the same time, reviewers raise consistent operational concerns tied to staffing: variability in staffing levels (notably evenings and weekends) and delayed responses to call buttons or requests for assistance have been described. There are also comments about physician availability and occasional disorganization in care coordination and scheduling, suggesting variability in how reliably clinical services are delivered across shifts.
Dining and activities are prominent features of community life. Dining is offered in multiple formats (dining room and in-room service), with several reviewers praising varied menus and good service; others describe variability in meal quality. The activities program is robust, with exercise classes, music, church services, movie nights, theater and bus outings, card games, and special events that contribute to an engaged social environment. The presence of structured programming and off-site trips was repeatedly noted as a positive for resident engagement.
Facility design and living units are generally viewed favorably: apartments tend to be ample-sized, customizable, and accessible for wheelchairs, with some units offering private screened porches. Independent-living housing is often described as home-like, while some comments indicate assisted- and memory-care areas can feel more institutional or hospital-like. Cleanliness and a pleasant smell are frequently cited, which supports a favorable impression of daily housekeeping and maintenance.
Management and cost present mixed signals. Several families described helpful, accommodating administration and assistance with paperwork, while others experienced communication shortfalls and difficulty reaching staff by phone. Admissions and sales interactions vary in tone and effectiveness according to different accounts. Financially, the buy-in and monthly fees are a recurring concern for prospective residents and families; the community is perceived as expensive, and affordability is a common consideration.
Overall, East Ridge appears to offer a strong campus environment, substantial amenities, and areas of clinical strength (nursing, hospice, therapy). Prospective residents and families should weigh those strengths against operational patterns noted in multiple accounts — especially staffing consistency, responsiveness during off shifts, and cost — and perform a focused, time-of-day visit and direct questions about staffing ratios, response times, and the layout/feel of assisted- and memory-care neighborhoods before making a decision.
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Location
East Ridge Retirement Village a CCRC is located at 19225 SW 87th Ave, Miami, FL, 33157.
About East Ridge Retirement Village a CCRC
East Ridge Retirement Village, a Continuing Care Retirement Community (CCRC) licensed by the state of Florida (#12771), sits on 76 acres with pastel-colored, one-story Villas and Garden Homes laid out in Art Deco style, where residents can choose from floor plans that go from simple one-bedroom places all the way up to large three-bedroom homes with three bathrooms, and there's a heated outdoor pool, walking paths, a fitness center, and an enclosed courtyard for fresh air or just sitting outside, plus you'll find both indoor and outdoor shared spaces, handy for gatherings or quiet time. Assisted living, independent living, memory care, skilled nursing, and rehabilitation are all offered here, and people can make use of personalized help like assistance with daily activities, bathing, dressing, meals, help for those with diabetes, medication management, and even physical therapy when needed, with registered nurses, licensed practical nurses, and certified nursing assistants providing direct care, and a wellness coordinator on-site helping folks stay as healthy as they can. There's a 24-hour call system for safety and staff around for at least 12-16 hours a day, plus extra attention for those needing memory support or higher-acuity care, including support for those living with Alzheimer's or other forms of dementia, all in a secure area designed just for them, along with plenty of programs for everyone such as yoga, Tai Chi, music, gardening, checkers, and games, all managed by a full-time activity director who also organizes outings, trips, and devotional services right on site. Meals can be made to order in an elegant dining room or you might just want to grab something more casual at the bistro, with all-day dining giving everyone options, and if somebody wants help with hair or grooming, there's a beauty salon right there, too. The community has wheelchair accessible showers, private bathrooms, cable or satellite TV, Wi-Fi internet, transportation to doctor's appointments, and housekeeping so the place stays tidy and welcoming, and there are organized resident and family groups and a focus on making life social, positive, and active through plenty of group activities, plus folks can come and go thanks to community-operated transportation and there's parking for drivers. The grounds always look kept up, the place is clean with no bad smells, and the health care units are certified for both Medicare and Medicaid with 74 licensed beds, so whether someone needs a post-acute stay or respite care for caregivers needing a break, there's services set up for short-term or long-term help, and because East Ridge uses a LifeCare program, residents can stay put and adjust their care level over time, letting them age in place with predictable rates, and those who want health services right away can be admitted for a monthly fee without a big upfront payment, so people find they can have a safe, friendly, and comfortable home with all the basic support and community life they need.
People often ask...
East Ridge Retirement Village a CCRC offers independent living, assisted living, memory care, and skilled nursing.
There are 1 photos of East Ridge Retirement Village a CCRC on Mirador.
Yes, East Ridge Retirement Village a CCRC allows residents to age in place and adjust their level of care as needed.
The full address for this community is 19225 SW 87th Ave, Miami, FL 33157.
No, East Ridge Retirement Village a CCRC does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified deficiencies in resident rights and medication administration, including gaps in staff training and documentation. Noted safety concerns related to handling and supervision.
Class 3A0007ADMISSIONS - CRITERIA
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0033PHYSICAL RESTRAINTS
Class 2A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 2A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 2A0078STAFFING STANDARDS - STAFF
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0165RISK MGMT & QA
22 Oct 2025Complaint
22 Oct 2025Complaint
Observed deficiencies in resident care and supervision, with gaps in daily observation and adherence to care standards.
A0025RESIDENT CARE - SUPERVISION
21 Oct 2025Standard
21 Oct 2025Standard
Identified deficiencies in admissions decisions and resident care processes, with incomplete documentation and inconsistent records.
Class 2A0007ADMISSIONS - CRITERIA
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0036INFECTION CONTROL PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0162RECORDS - RESIDENT
ZZ824RIGHT OF INSPECTION; INSPECTION REPORTS
27 May 2025Complaint
27 May 2025Complaint
Found a failure to maintain up-to-date written records documenting significant changes in residents' conditions, including illnesses requiring medical attention, for a sampled resident.
A0025RESIDENT CARE - SUPERVISION
13 Mar 2025Complaint
13 Mar 2025Complaint
Investigated a complaint and found a supervision deficiency and inadequate documentation of changes in a resident’s condition and physician notification.
Class 3A0025RESIDENT CARE - SUPERVISION
15 May 2024Standard
15 May 2024Standard
Concluded that deficiencies were corrected during the follow-up survey.
13 Feb 2024Standard
13 Feb 2024Standard
Identified deficiencies in monitoring resident health, notifying physicians of changes, staffing adequacy, and resident rights communications.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0079STAFFING STANDARDS - LEVELS
13 Sept 2023Complaint
13 Sept 2023Complaint
Concluded that deficiencies cited in a prior complaint investigation were corrected at the time of the revisit.
A0001DEFINITIONS
29 Jun 2023Complaint
29 Jun 2023Complaint
Found deficiencies in handling resident funds and refunds, including failure to provide prorated refunds within the required timeframe and mismanagement of personal funds and property.
Class 3A0168RESIDENT REFUND POLICY
10 Oct 2022Standard
10 Oct 2022Standard
Found no deficiencies identified during a revisit survey conducted on 2022-10-10.
25 Jul 2022Standard
25 Jul 2022Standard
Identified deficiencies in documenting and authorizing residents' assistive devices, including missing physician orders for walkers and incomplete records of device use.
A0034ASSISTIVE DEVICES
06 Jun 2022Standard
06 Jun 2022Standard
Identified deficiencies related to elopement drills, resident identification and assistive-device policies, and staffing records with missing or incomplete documentation.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0034ASSISTIVE DEVICES
Class 3A0161RECORDS - STAFF
A0008ADMISSIONS - HEALTH ASSESSMENT
06 Dec 2021Complaint
06 Dec 2021Complaint
Found no deficiencies.
27 Apr 2021Complaint
27 Apr 2021Complaint
Found no deficiencies identified during a complaint investigation conducted on April 27, 2021.
29 Mar 2021Complaint
29 Mar 2021Complaint
Identified a deficiency related to inadequate care and delayed medical response, resulting in a resident injury and transfer to hospital; deficiency remained uncorrected at the time of follow-up.
Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
04 Mar 2021Standard
04 Mar 2021Standard
Investigated a complaint and follow-up surveys; found a deficiency corrected during the visit.
04 Mar 2021Monitor
04 Mar 2021Monitor
Investigated a COVID-19 monitoring survey and identified a deficiency cited at the time of the visit.
22 Oct 2020Complaint
22 Oct 2020Complaint
Investigated deficiencies in resident care planning, nutrition, and medication documentation, including hospice records, dietary planning, and medication administration records.
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
Class 2A0093FOOD SERVICE - DIETARY STANDARDS
A0054MEDICATION - RECORDS
29 Sept 2020Standard
29 Sept 2020Standard
Found a deficiency in self-administration of medications by an unlicensed staff member, including handling meds for a resident and not identifying medications to the resident. The deficiency was not corrected.
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
29 Sept 2020Monitor
29 Sept 2020Monitor
Found no deficiencies identified during the monitoring portion of the survey. COVID-19 monitoring was conducted on 09/29/20.
23 Apr 2020
23 Apr 2020
Investigated a focused COVID-19 infection-control visit and found no deficiencies.
13 Mar 2020Complaint
13 Mar 2020Complaint
Found deficiencies in medication administration and in staff background screenings, with missing and incomplete records and ongoing documentation issues.
A0054MEDICATION - RECORDS
A0078STAFFING STANDARDS - STAFF
26 Feb 2020Standard
26 Feb 2020Standard
Found deficiencies in medication administration and resident assessments, including gaps in consent, staff qualifications, and documentation.
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0078STAFFING STANDARDS - STAFF
A0168RESIDENT REFUND POLICY
03 Jan 2020Complaint
03 Jan 2020Complaint
The report describes deficiencies related to background screening and resident care processes, including improper staff credential checks, inadequate personnel screening, and incomplete resident rights and discharge procedures.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 1A0078STAFFING STANDARDS - STAFF
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
Class 4CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
AZ814BACKGROUND SCREENING CLEARINGHOUSE
10 Sept 2019Standard
10 Sept 2019Standard
Investigated a second revisit to a six-month monitoring survey conducted on 2019-09-10; deficiencies were corrected at the time.
22 May 2019Standard
22 May 2019Standard
Investigated and identified deficiencies in residents' rights to receive medical care for two of 16 sampled residents. Issues involved decisions about medical care and hospitalization that did not respect residents' rights.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
30 Jan 2019Standard
30 Jan 2019Standard
Identified deficiencies in notifying residents about the emergency power plan and in reporting background screening status and compliance attestations.
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
30 Jan 2019Complaint
30 Jan 2019Complaint
Concluded no deficiencies were identified during the third complaint survey.
30 Jan 2019Monitor
30 Jan 2019Monitor
Identified deficiencies during an Extended Congregate Care Monitoring Survey conducted January 28–30, 2019.
30 Jan 2019Complaint
30 Jan 2019Complaint
Investigated a complaint survey conducted Jan 28–30, 2019 and identified deficiencies.
27 Nov 2018Complaint
27 Nov 2018Complaint
Investigated a complaint survey conducted on November 26–27, 2018, and found no deficiencies.
26 Nov 2018Complaint
26 Nov 2018Complaint
Found deficiencies in supervision, incomplete health assessments, and failure to report adverse incidents within required timelines.
A0025RESIDENT CARE - SUPERVISION
A0162RECORDS - RESIDENT
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
26 Nov 2018
26 Nov 2018
Found no deficiencies identified under the extended congregate care component.
11 Sept 2018Complaint
11 Sept 2018Complaint
Identified multiple deficiencies in admissions, supervision, resident records, medication handling, and incident reporting, pointing to unsafe practices and gaps in care.
Class 3A0160RECORDS - FACILITY
A0010ADMISSIONS - CONTINUED RESIDENCY
A0025RESIDENT CARE - SUPERVISION
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0055MEDICATION - STORAGE AND DISPOSAL
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0162RECORDS - RESIDENT
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
A0161RECORDS - STAFF
A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
14 Aug 2018
14 Aug 2018
Investigated and found that staff records did not show annual negative examinations for four of thirteen sampled staff.
A0078STAFFING STANDARDS - STAFF
14 Aug 2018Complaint
14 Aug 2018Complaint
Identified deficiencies in background screening and multiple areas of resident care and supervision during the survey.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 1A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 1A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
A0164RECORDS - INSPECTION AVAILABILITY
25 Apr 2018Monitor
25 Apr 2018Monitor
Identified deficiencies in staff medical clearance documentation and ECC supervisor training.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3AE210ECC - TRAINING
25 Apr 2018Standard
25 Apr 2018Standard
Identified deficiencies in the extended congregated care component during a biennial survey conducted on April 25, 2018.
17 Jan 2018Standard
17 Jan 2018Standard
Identified failure to ensure four employees received in-service training within 30 days of employment.
A0078STAFFING STANDARDS - STAFF
17 Jan 2018
17 Jan 2018
Identified deficiencies during a second revisit survey conducted on January 17, 2018 for an extended congregate care component.
02 Nov 2017
02 Nov 2017
Identified an uncorrected staffing deficiency where two of fourteen staff did not have current written statements from a health care provider confirming no signs of communicable disease.
A0078STAFFING STANDARDS - STAFF
02 Nov 2017Standard
02 Nov 2017Standard
Identified deficiencies in staff background checks, meal planning, staff training, and resident health documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0162RECORDS - RESIDENT
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
02 Nov 2017Monitor
02 Nov 2017Monitor
Identified deficiencies were cited during an extended congregate care monitoring survey conducted on November 1-2, 2017.
09 Mar 2017Monitor
09 Mar 2017Monitor
Found that two staff lacked current health-care-provider statements confirming no signs of communicable disease.
Class 3A0078STAFFING STANDARDS - STAFF
19 Dec 2016Complaint
19 Dec 2016Complaint
Found that previously cited deficiencies were corrected during the revisit.
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0054MEDICATION - RECORDS
A0010ADMISSIONS - CONTINUED RESIDENCY
27 Sept 2016Complaint
27 Sept 2016Complaint
Identified deficiencies in continued residency supervision for one resident, medication label compliance, and staff training. These findings showed failures in resident oversight, medication documentation, and training prior to providing care.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0054MEDICATION - RECORDS
Class 3A0081TRAINING - STAFF IN-SERVICE
27 Sept 2016Monitor
27 Sept 2016Monitor
Identified deficiencies were found during an extended congregate care monitoring survey and cited under a complaint survey.
08 Apr 2016Complaint
08 Apr 2016Complaint
Identified no deficiencies at the time of the survey.
23 Feb 2016Complaint
23 Feb 2016Complaint
Identified multiple deficiencies in health assessments, supervision, bed-rail consent, and background checks.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
10 Dec 2015Initial
10 Dec 2015Initial
Found no deficiencies identified during the licensure survey.
04 Jun 2015Monitor
04 Jun 2015Monitor
Found no deficiencies noted during the survey.
04 Jun 2015Monitor
04 Jun 2015Monitor
Found no deficiencies during a limited nursing services monitoring survey conducted on June 4, 2015.
04 Mar 2015Monitor
04 Mar 2015Monitor
Found no deficiencies during an ECC monitoring survey.
11 Sept 2014Monitor
11 Sept 2014Monitor
Found no deficiencies noted after a Limited Nursing Services Monitoring survey conducted on September 11, 2014.
11 Sept 2014Standard
11 Sept 2014Standard
Completed a biennial survey; no deficiencies were found.
20 Aug 2014Monitor
20 Aug 2014Monitor
Found no deficiencies noted during the ECC monitoring survey conducted on August 20, 2014.
11 Jun 2014Monitor
11 Jun 2014Monitor
Found no deficiencies during an ECC monitoring survey conducted on June 11, 2014.
11 Jun 2014Monitor
11 Jun 2014Monitor
Conducted a follow-up ECC monitoring survey and found no deficiencies.
06 Mar 2014Monitor
06 Mar 2014Monitor
Identified deficiencies in ECC training; two direct care staff did not complete the required 2 hours of in-service ECC training within 6 months of starting employment.
Class 3AE210ECC - TRAINING
20 Nov 2013Monitor
20 Nov 2013Monitor
Identified no deficiencies during the ECC monitoring survey conducted on 2013-11-20.
18 Sept 2013Monitor
18 Sept 2013Monitor
Found no deficiencies identified during the ECC monitoring survey.
15 May 2013Monitor
15 May 2013Monitor
Found no deficiencies. An extended congregate care monitoring was conducted on May 15, 2013.
06 Feb 2013Monitor
06 Feb 2013Monitor
Found no deficiencies after Extended Congregate Care Monitoring was conducted on February 6, 2013.
26 Dec 2012Standard
26 Dec 2012Standard
Investigated a license revisit and confirmed that previously cited deficiencies were corrected on the revisit; no new deficiencies were cited.
A0093FOOD SERVICE - DIETARY STANDARDS
03 Oct 2012Standard
03 Oct 2012Standard
Found deficiencies in dietary standards, including failure to involve residents in meal planning and to ensure compliance with dietary needs, based on observations, records, and interviews.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
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