Aurora Garden Care

    6716 Congress St, New Port Richey, FL 34653
    • Assisted Living

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    Reviews

    3.53·(17)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.5
    • Meals

      2.3
    • Amenities

      2.5
    • Value

      2.5

    Pros

    • Friendly, caring staff
    • Small, homelike setting
    • Clean and well-kept dining and common areas
    • Bingo, dancing, jewelry-making, and other activities
    • Outdoor courtyard and resident seating areas
    • Residents socializing and engaging with one another
    • Meal choices and family dining access
    • Pet-friendly policies
    • Affordable pricing noted by one family
    • Positive experiences with newer management

    Cons

    • Staffing instability and inconsistent shift supervision
    • Management turnover and limited family communication
    • Inconsistent care follow-through and staff training
    • Variable meal quality, nutritional balance, quantity, and variety
    • Inconsistent activity programming
    • Maintenance and climate-control reliability concerns
    • Kitchen cleanliness and pest-control concerns
    • Limited dementia-specific supervision and elopement safeguards
    • Limited room privacy and basic accommodations

    Summary of reviews

    Experiences at Aurora Gardens are sharply mixed, and several reviews distinguish the facility's earlier Angels Senior Living period from its time under Aurora Gardens ownership. Positive accounts describe caring staff, a comfortable small-home atmosphere, clean areas, and residents who appear socially engaged. Other accounts raise concerns about staffing, care consistency, management, and the condition of the facility. These differences suggest families should assess current operations directly rather than rely on a single past impression.

    Care and staff feedback ranges from praise for warm, attentive aides to concerns about staff training, supervision, and follow-through. Families also describe management turnover and limited communication. One family found the setting caring but said it was not sufficiently secure for a resident with dementia-related wandering; the reviewer understood that the community provides assisted living rather than a more secure level of care. Families considering the facility for someone with cognitive impairment should ask specifically about supervision, exit safeguards, and whether the resident's needs can be met as they change.

    Dining feedback is inconsistent. Some visitors found meals acceptable, hot, and served with basic alternatives, while others described concerns about quality, nutritional balance, portion size, and variety. Activity accounts are similarly mixed: bingo, dancing, and crafts are described, but other feedback suggests programming may not be consistent. Positive comments also mention outdoor seating, shared areas, and opportunities for residents to spend time together.

    The building is described by some visitors as clean and well kept, with a courtyard and dining area; other accounts raise concerns about kitchen cleanliness, pest control, room condition, and delays in repairs or air-conditioning service. Room options include shared and private arrangements, though at least one prospective family found the shared-room setup too limited in privacy. Management receives both praise for recent improvements and criticism related to turnover and oversight. One reviewer cited an ACHA admissions moratorium and inspection concerns; families should verify current licensing status, inspection records, staffing arrangements, and service capacity before making a decision.

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    Location

    Aurora Garden Care is located at 6716 Congress St, New Port Richey, FL, 34653.

    About Aurora Garden Care

    Aurora Garden Care sits in New Port Richey, Florida, and has been active since January 2023, in a quiet spot at 6716 Congress Street, where everyone gets the feeling of a cozy cottage with easy energy once you step inside, and while folks probably notice the flower beds and outdoor spaces where they can spend some time, they also find inside that residents can sit together and watch TV or link up to the Wi-Fi, with all sorts of rooms, like studios or shared double spaces, where people can choose what fits their needs best, which is nice for people who just want some comfort as they age. The staff puts care and safety at the front, which matters, and provides different support for adults from 25 up to 86, including people with memory issues and those in need of more hands-on help, and the place carries 65 licensed beds, mostly serving assisted living and memory care, but they also handle respite care for people who need a short stay or a little break for family caregivers. Residents can get a haircut at the barber or beauty shop, use the therapy room with exercise machines, join wellness programs, or take part in activities meant to keep minds busy and spirits up, whether that means group games or simple afternoons chatting, because they know people need chances to connect or just be left alone if that's what they want. Medical professionals like dentists and podiatrists visit on schedule, and there's transportation for medical appointments, so people don't have to figure that out on their own. The care team includes licensed nurses and trained caregivers who work up care plans for each person, providing help with daily things like medication and meals, plus extra hands for personal care or just making sure someone's safe. There's even home care, day care, independent living, and senior apartment options, so older people who don't need to move in fully can still find what they need, but it's good to know the community also has a rating of 3.3 out of 10, which shows some people maybe found things that could be improved or felt it wasn't quite right for everyone. The atmosphere around the place is usually warm and inviting, with staff doing their best to offer support and dignity for every resident, always aiming for affordable, quality care so families can feel a bit of comfort leaving loved ones here, but like any place, it's worth visiting first to see if it matches what you or your family is looking for.

    People often ask...

    Aurora Garden Care offers assisted living.

    There are 33 photos of Aurora Garden Care on Mirador.

    The full address for this community is 6716 Congress St, New Port Richey, FL 34653.

    No, Aurora Garden Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11968826
    StatusActive
    Facility typeAssisted Living Facility
    Capacity65 residents
    View the official license record

    Inspection Reports

    52

    Reports

    0

    Type A Citations

    0

    Type B Citations

    31

    Complaints

    11

    Years

    08 May 2026Standard
    Concluded that previously cited deficiencies were corrected after a follow-up desk review.
    02 Feb 2026Standard
    Investigated deficiencies in staff training and personnel records; found missing or incomplete training documentation and required certifications.
    • Class 3A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
    • Class 3A0161RECORDS - STAFF
    • Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    03 Nov 2025Complaint
    Found deficiencies corrected at the time of the survey.
    03 Nov 2025Complaint
    Investigated a second revisit to complaint surveys and found deficiencies were corrected at the time of survey.
    03 Nov 2025Complaint
    Investigated a complaint regarding generator monitoring and found no deficient practices.
    11 Sept 2025Monitor
    Found no deficiencies during the monitoring survey.
    03 Sept 2025Complaint
    Investigated a resident elopement allegation and found deficiencies in elopement planning, policies, and staff procedures.
    26 Aug 2025Complaint
    Investigated the complaint and found deficiencies in medication record keeping due to blanks in MORs for five residents and an undated medication policy.
    • Class 3A0054MEDICATION - RECORDS
    22 Aug 2025Monitor
    Found no deficiencies during a monitoring survey conducted on 2025-08-22.
    18 Aug 2025Monitor
    Found no deficiencies. A monitoring survey was conducted.
    14 Aug 2025Complaint
    Found multiple deficiencies related to required background screening, staff training, and incident reporting. The findings indicate ongoing noncompliance with state requirements for screening and program oversight.
    • Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 1A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 1A0079STAFFING STANDARDS - LEVELS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0083TRAINING - FIRST AID AND CPR
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0165RISK MGMT & QA
    • Class 2AL240LMH - LICENSING
    • ZZ814BACKGROUND SCREENING CLEARINGHOUSE
    • ZZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • Class 3ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
    • Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    05 May 2025Complaint
    Investigated a complaint and generator monitoring visit; found no deficiencies at the time of the survey.
    03 Mar 2025Standard
    Concluded that prior deficiencies were corrected via desk review after a follow-up survey.
    27 Jan 2025Standard
    Determined elopement drill requirements were not met; all staff did not participate in at least two drills annually, and the two drills lacked staff rosters.
    11 Dec 2024Standard
    Identified deficiencies in elopement procedures and staff qualification processes, including resident identification for elopement, elopement drills, and health documentation/training for new hires.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0078STAFFING STANDARDS - STAFF
    09 Sept 2024Complaint
    Found no deficiencies. A complaint investigation and generator monitoring were conducted on 2024-09-09.
    01 Jul 2024Complaint
    Found no deficiencies. A follow-up survey conducted on 2024-07-01 showed previously cited deficiencies corrected via desk review.
    05 Jun 2024Complaint
    Found no deficiencies. Previously cited deficiencies were corrected via desk review.
    15 May 2024Complaint
    Identified deficiencies in the emergency environmental control plan, including missing details on temperature maintenance areas, fuel resources, and outage procedures.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    22 Apr 2024Complaint
    Investigated a complaint and found deficiencies in staff training for self-administration of medications and in medication assistance procedures.
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    12 Feb 2024Complaint
    Investigated a complaint related to generator monitoring; found no deficient practice identified.
    18 Sept 2023Complaint
    Concluded that deficiencies cited earlier were corrected during the follow-up visit conducted on 2023-09-18.
    03 Aug 2023Complaint
    Determined deficiencies related to residents' rights, medication handling, and required admission paperwork. The findings show failures to post and provide residents' rights information and to properly store and manage medications.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    03 Aug 2023Complaint
    Verified prior deficiencies were corrected. No additional deficiencies were noted.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    15 Jun 2023Complaint
    Deficiencies identified in resident rights and procedures, medication record-keeping, physical environment safety, and resident records, including inadequate activities programming and documentation.
    • Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0162RECORDS - RESIDENT
    16 May 2023Complaint
    Found deficiencies in staff training and dietary standards; direct care staff did not receive required in-service training within 30 days of hire, and dietary service did not meet regulatory nutritional standards.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    16 May 2023Standard
    Found no deficiencies during the follow-up to a change-of-ownership survey conducted on 2023-05-16.
    30 Mar 2023Standard
    Investigated deficiencies found: the provider lacked a comprehensive emergency management plan, did not notify residents of ownership changes within required time, and failed to document required staff training in nutrition and food service.
    • Class 3A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
    • Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
    • CZ830EMERGENCY MANAGEMENT PLANNING
    20 Dec 2022Complaint
    Found no deficiencies during the complaint investigation conducted on 2022-12-20.
    09 Nov 2022Complaint
    Investigated a revisit of a complaint and found no deficiencies.
    19 Sept 2022Complaint
    Identified deficiencies in medication management and self-administration support, including inadequate supervision and documentation for five residents and improper medication record-keeping.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    17 May 2022Complaint
    Investigated a complaint and found no deficiencies at the time of the survey.
    29 Dec 2021Expansion
    Found no deficiencies during the survey conducted on 2021-12-29.
    22 Jul 2021Standard
    Investigated a complaint and follow-up survey with extended congregate care services and found no deficient practices.
    08 Jun 2021Standard
    Investigated staffing and sanitation issues and found deficiencies in minimum staffing hours and cleanliness in the facility.
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    06 Jan 2021Complaint
    Found no deficiencies during the complaint investigation.
    06 Jan 2021Monitor
    Found no deficiencies during the ECC monitoring survey conducted on 2021-01-06.
    29 Oct 2019Complaint
    Investigated a complaint and found no deficiencies at the time of the survey.
    15 May 2019Standard
    Concluded that no deficient practices were identified during a biennial survey with extended congregate care conducted in conjunction with a revisit.
    15 May 2019Complaint
    Investigated a prior complaint and a concurrent biennial survey; found no deficient practice identified.
    01 Apr 2019Complaint
    Investigated a complaint and found a deficiency in maintaining accurate resident billing records for two residents.
    • Class 3A0120FISCAL - FINANCIAL STABILITY
    17 Jan 2019Complaint
    Investigated a complaint and found no deficiencies.
    24 Sept 2018Complaint
    Found no deficiencies identified during the complaint survey.
    04 May 2018Complaint
    Determined that the previously cited deficiency had been corrected.
    19 Mar 2018Complaint
    Investigated a complaint about rate increases and found that three resident contracts were not updated to reflect a monthly rate increase.
    • Class 3A0167RESIDENT CONTRACTS
    19 Mar 2018Monitor
    Found no deficiencies related to ECC during the monitoring visit conducted in conjunction with a complaint investigation.
    19 Sept 2017Complaint
    Investigated a complaint and found no deficiencies.
    09 Jun 2017Standard
    Identified a deficient practice from a prior biennial survey and corrected it during the review.
    27 Apr 2017Standard
    Found deficiencies in medication management, including missing daily observation records and incomplete dosing documentation for residents receiving self-administration, along with labeling and ordering issues.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    01 Nov 2016Monitor
    Found no deficiencies during the ECC monitoring visit.
    31 Dec 2015Monitor
    Found no deficiencies during an ECC survey completed on 12/31/2015.
    22 May 2015Initial
    Found no deficiencies during the initial licensure survey with extended congregate care and a standard ECC license was recommended.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Aurora Garden Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Aurora Garden Care directly. There is no cost for this service. We are compensated by the community you select.

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