I toured this brand-new, very clean facility and felt comfortable leaving my mom there. The staff are friendly and caring, with an on-site cook and hot meals, a pleasant dining room, outdoor seating, and lots of activities (dancing, jewelry-making, bingo, games). It's pet-friendly, has a privacy room, is affordable, and you should expect to furnish some items and that rooms don't include kitchens.
Loved one of resident
Jul 2026
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Reviews
2.73·(11)
Overall rating
5
4
3
2
1
Care
2.1
Staff
2.6
Meals
2.0
Amenities
2.5
Value
2.5
Pros
Caring and attentive aides
Small, clean environment
Engaging activities program (games, bingo, dancing, crafts)
On-site cook providing hot meal choices
Pet-friendly policy
Private-room option available
Affordable base pricing
Well-kept dining area
Outdoor seating areas
Cons
Inconsistent management with frequent leadership turnover
Chronic understaffing and limited supervisory coverage
Inconsistent food quality, quantity, and menu variety
Maintenance and environmental control failures
Pest-control concerns in some areas
Limited clinical services; not a licensed nursing facility
Insufficient family communication and transparency
Inconsistent activity delivery for residents with higher-care needs
Small shared rooms that limit privacy
Expectations for resident-supplied furniture and ancillary fees
Regulatory admissions restrictions/moratorium
Summary of reviews
Reviewer feedback for Aurora Garden Care is mixed, with clear strengths alongside recurring operational concerns. Positive comments emphasize direct care: many families described aides as caring and attentive, and several reviewers praised a small, clean environment and a visible on-site cook who provides hot meal choices. The community offers a range of activities (games, bingo, dancing, jewelry-making and crafts), outdoor seating, a well-kept dining area, pet-friendly options and a private-room choice for those who want it. For lower-acuity residents who are socially engaged and value a smaller setting, these elements are attractive.
Care and staffing perceptions diverge. While frontline staff are often characterized as friendly and compassionate, reviews also describe frequent leadership turnover and chronic understaffing, including limited supervisory coverage on late shifts. These operational staffing patterns are linked to concerns about responsiveness, inconsistent training, and gaps in family communication. Prospective families should verify current staffing levels, supervisory arrangements (especially overnight), and the facility's processes for family updates.
Dining and activity offerings receive mixed assessments. The presence of an on-site cook and hot meals with choices is a positive, but feedback describes inconsistent meal quality and portioning, limited fresh produce and menu variety, and restricted dessert or menu options at certain meals. Activity programming appears lively at times but inconsistent in frequency and appropriateness for residents with greater cognitive or mobility needs. If structured, predictable activities and reliable nutrition are priorities, clarify the facility's current menus and activity schedules.
Facility condition and safety issues are a recurring theme. Some reviewers praised cleanliness, while others raised sanitation and pest-control concerns and noted unrepaired maintenance items. Reports of prolonged air-conditioning outages and unlocked doors creating a wandering risk point to maintenance and environmental-control weaknesses. The location on a busy road and some small shared rooms that limit privacy were also noted. The community requires residents to furnish some items (beds and supplies), and some families described additional ancillary fees; clarify those expectations before admission.
Management and regulatory observations should influence decision-making. Several reviewers perceived a decline in services after recent ownership or management changes, and there are mentions of regulatory restrictions on admissions. There are also serious individual allegations about declines in specific residents' conditions; prospective families should treat such claims as triggers to request documentation, speak with current families, and confirm the facility's current regulatory status and any corrective actions.
Bottom line: Aurora Garden Care offers strengths that may suit lower-acuity, social residents—attentive direct care staff, on-site meal preparation, pet-friendly policies, and active programming in some units. However, recurring operational concerns (staffing instability, maintenance and environmental issues, inconsistent dining and activity delivery, pest-control questions, and limited clinical services) make it important to verify current conditions in person. Families should tour multiple times (including meal and evening periods), ask for details about staffing and supervision, review the contract for ancillary fees and furniture expectations, and confirm the facility's licensing and any regulatory actions before deciding.
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Location
Aurora Garden Care is located at 6716 Congress St, New Port Richey, FL, 34653.
About Aurora Garden Care
Aurora Garden Care sits in New Port Richey, Florida, and has been active since January 2023, in a quiet spot at 6716 Congress Street, where everyone gets the feeling of a cozy cottage with easy energy once you step inside, and while folks probably notice the flower beds and outdoor spaces where they can spend some time, they also find inside that residents can sit together and watch TV or link up to the Wi-Fi, with all sorts of rooms, like studios or shared double spaces, where people can choose what fits their needs best, which is nice for people who just want some comfort as they age. The staff puts care and safety at the front, which matters, and provides different support for adults from 25 up to 86, including people with memory issues and those in need of more hands-on help, and the place carries 65 licensed beds, mostly serving assisted living and memory care, but they also handle respite care for people who need a short stay or a little break for family caregivers. Residents can get a haircut at the barber or beauty shop, use the therapy room with exercise machines, join wellness programs, or take part in activities meant to keep minds busy and spirits up, whether that means group games or simple afternoons chatting, because they know people need chances to connect or just be left alone if that's what they want. Medical professionals like dentists and podiatrists visit on schedule, and there's transportation for medical appointments, so people don't have to figure that out on their own. The care team includes licensed nurses and trained caregivers who work up care plans for each person, providing help with daily things like medication and meals, plus extra hands for personal care or just making sure someone's safe. There's even home care, day care, independent living, and senior apartment options, so older people who don't need to move in fully can still find what they need, but it's good to know the community also has a rating of 3.3 out of 10, which shows some people maybe found things that could be improved or felt it wasn't quite right for everyone. The atmosphere around the place is usually warm and inviting, with staff doing their best to offer support and dignity for every resident, always aiming for affordable, quality care so families can feel a bit of comfort leaving loved ones here, but like any place, it's worth visiting first to see if it matches what you or your family is looking for.
People often ask...
Aurora Garden Care offers assisted living.
There are 14 photos of Aurora Garden Care on Mirador.
The full address for this community is 6716 Congress St, New Port Richey, FL 34653.
No, Aurora Garden Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Concluded that previously cited deficiencies were corrected after a follow-up desk review.
02 Feb 2026Standard
02 Feb 2026Standard
Investigated deficiencies in staff training and personnel records; found missing or incomplete training documentation and required certifications.
Class 3A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
Class 3A0161RECORDS - STAFF
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
03 Nov 2025Complaint
03 Nov 2025Complaint
Investigated a second revisit to complaint surveys and found deficiencies were corrected at the time of survey.
A0007ADMISSIONS - CRITERIA
03 Nov 2025Complaint
03 Nov 2025Complaint
Investigated a complaint regarding generator monitoring and found no deficient practices.
03 Nov 2025Complaint
03 Nov 2025Complaint
Found deficiencies corrected at the time of the survey.
11 Sept 2025Monitor
11 Sept 2025Monitor
Found no deficiencies during the monitoring survey.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated a resident elopement allegation and found deficiencies in elopement planning, policies, and staff procedures.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
26 Aug 2025Complaint
26 Aug 2025Complaint
Investigated the complaint and found deficiencies in medication record keeping due to blanks in MORs for five residents and an undated medication policy.
Class 3A0054MEDICATION - RECORDS
A0008ADMISSIONS - HEALTH ASSESSMENT
22 Aug 2025Monitor
22 Aug 2025Monitor
Found no deficiencies during a monitoring survey conducted on 2025-08-22.
A0008ADMISSIONS - HEALTH ASSESSMENT
18 Aug 2025Monitor
18 Aug 2025Monitor
Found no deficiencies. A monitoring survey was conducted.
14 Aug 2025Complaint
14 Aug 2025Complaint
Found multiple deficiencies related to required background screening, staff training, and incident reporting. The findings indicate ongoing noncompliance with state requirements for screening and program oversight.
Class 2A0010ADMISSIONS - CONTINUED RESIDENCY
Class 1A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 1A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0165RISK MGMT & QA
Class 2AL240LMH - LICENSING
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
ZZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
Class 3ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
AZ814BACKGROUND SCREENING CLEARINGHOUSE
05 May 2025Complaint
05 May 2025Complaint
Investigated a complaint and generator monitoring visit; found no deficiencies at the time of the survey.
A0008ADMISSIONS - HEALTH ASSESSMENT
03 Mar 2025Standard
03 Mar 2025Standard
Concluded that prior deficiencies were corrected via desk review after a follow-up survey.
A0001DEFINITIONS
27 Jan 2025Standard
27 Jan 2025Standard
Determined elopement drill requirements were not met; all staff did not participate in at least two drills annually, and the two drills lacked staff rosters.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
11 Dec 2024Standard
11 Dec 2024Standard
Identified deficiencies in elopement procedures and staff qualification processes, including resident identification for elopement, elopement drills, and health documentation/training for new hires.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0078STAFFING STANDARDS - STAFF
09 Sept 2024Complaint
09 Sept 2024Complaint
Found no deficiencies. A complaint investigation and generator monitoring were conducted on 2024-09-09.
01 Jul 2024Complaint
01 Jul 2024Complaint
Found no deficiencies. A follow-up survey conducted on 2024-07-01 showed previously cited deficiencies corrected via desk review.
05 Jun 2024Complaint
05 Jun 2024Complaint
Found no deficiencies. Previously cited deficiencies were corrected via desk review.
A0001DEFINITIONS
15 May 2024Complaint
15 May 2024Complaint
Identified deficiencies in the emergency environmental control plan, including missing details on temperature maintenance areas, fuel resources, and outage procedures.
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
22 Apr 2024Complaint
22 Apr 2024Complaint
Investigated a complaint and found deficiencies in staff training for self-administration of medications and in medication assistance procedures.
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
12 Feb 2024Complaint
12 Feb 2024Complaint
Investigated a complaint related to generator monitoring; found no deficient practice identified.
18 Sept 2023Complaint
18 Sept 2023Complaint
Concluded that deficiencies cited earlier were corrected during the follow-up visit conducted on 2023-09-18.
03 Aug 2023Complaint
03 Aug 2023Complaint
Verified prior deficiencies were corrected. No additional deficiencies were noted.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0001DEFINITIONS
03 Aug 2023Complaint
03 Aug 2023Complaint
Determined deficiencies related to residents' rights, medication handling, and required admission paperwork. The findings show failures to post and provide residents' rights information and to properly store and manage medications.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
15 Jun 2023Complaint
15 Jun 2023Complaint
Deficiencies identified in resident rights and procedures, medication record-keeping, physical environment safety, and resident records, including inadequate activities programming and documentation.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
16 May 2023Complaint
16 May 2023Complaint
Found deficiencies in staff training and dietary standards; direct care staff did not receive required in-service training within 30 days of hire, and dietary service did not meet regulatory nutritional standards.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
16 May 2023Standard
16 May 2023Standard
Found no deficiencies during the follow-up to a change-of-ownership survey conducted on 2023-05-16.
30 Mar 2023Standard
30 Mar 2023Standard
Investigated deficiencies found: the provider lacked a comprehensive emergency management plan, did not notify residents of ownership changes within required time, and failed to document required staff training in nutrition and food service.
Class 3A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
CZ830EMERGENCY MANAGEMENT PLANNING
20 Dec 2022Complaint
20 Dec 2022Complaint
Found no deficiencies during the complaint investigation conducted on 2022-12-20.
09 Nov 2022Complaint
09 Nov 2022Complaint
Investigated a revisit of a complaint and found no deficiencies.
19 Sept 2022Complaint
19 Sept 2022Complaint
Identified deficiencies in medication management and self-administration support, including inadequate supervision and documentation for five residents and improper medication record-keeping.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
17 May 2022Complaint
17 May 2022Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
29 Dec 2021Expansion
29 Dec 2021Expansion
Found no deficiencies during the survey conducted on 2021-12-29.
A0008ADMISSIONS - HEALTH ASSESSMENT
22 Jul 2021Standard
22 Jul 2021Standard
Investigated a complaint and follow-up survey with extended congregate care services and found no deficient practices.
08 Jun 2021Standard
08 Jun 2021Standard
Investigated staffing and sanitation issues and found deficiencies in minimum staffing hours and cleanliness in the facility.
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
06 Jan 2021Complaint
06 Jan 2021Complaint
Found no deficiencies during the complaint investigation.
06 Jan 2021Monitor
06 Jan 2021Monitor
Found no deficiencies during the ECC monitoring survey conducted on 2021-01-06.
29 Oct 2019Complaint
29 Oct 2019Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
15 May 2019Standard
15 May 2019Standard
Concluded that no deficient practices were identified during a biennial survey with extended congregate care conducted in conjunction with a revisit.
15 May 2019Complaint
15 May 2019Complaint
Investigated a prior complaint and a concurrent biennial survey; found no deficient practice identified.
01 Apr 2019Complaint
01 Apr 2019Complaint
Investigated a complaint and found a deficiency in maintaining accurate resident billing records for two residents.
Class 3A0120FISCAL - FINANCIAL STABILITY
17 Jan 2019Complaint
17 Jan 2019Complaint
Investigated a complaint and found no deficiencies.
24 Sept 2018Complaint
24 Sept 2018Complaint
Found no deficiencies identified during the complaint survey.
04 May 2018Complaint
04 May 2018Complaint
Determined that the previously cited deficiency had been corrected.
19 Mar 2018Complaint
19 Mar 2018Complaint
Investigated a complaint about rate increases and found that three resident contracts were not updated to reflect a monthly rate increase.
Class 3A0167RESIDENT CONTRACTS
19 Mar 2018Monitor
19 Mar 2018Monitor
Found no deficiencies related to ECC during the monitoring visit conducted in conjunction with a complaint investigation.
19 Sept 2017Complaint
19 Sept 2017Complaint
Investigated a complaint and found no deficiencies.
09 Jun 2017Standard
09 Jun 2017Standard
Identified a deficient practice from a prior biennial survey and corrected it during the review.
27 Apr 2017Standard
27 Apr 2017Standard
Found deficiencies in medication management, including missing daily observation records and incomplete dosing documentation for residents receiving self-administration, along with labeling and ordering issues.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
01 Nov 2016Monitor
01 Nov 2016Monitor
Found no deficiencies during the ECC monitoring visit.
31 Dec 2015Monitor
31 Dec 2015Monitor
Found no deficiencies during an ECC survey completed on 12/31/2015.
22 May 2015Initial
22 May 2015Initial
Found no deficiencies during the initial licensure survey with extended congregate care and a standard ECC license was recommended.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Aurora Garden Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Aurora Garden Care directly. There is no cost for this service. We are compensated by the community you select.
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