I placed my mom here and I'm very pleased - the staff are warm, attentive, and genuinely caring; Tina Lay, Amy Williams and Ruth at the front desk went above and beyond. Our roomy studio is clean and comfortable, meals are fresh and varied, and housekeeping/laundry are included. Staff coordinated well with medical and hospice teams, maintenance is quick, transportation and activities (courtyard, exercise, outings) are plentiful, and my mom is happier and well cared for.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Flexible dining schedules and restaurant-style meal service
Daily meals with snack availability
Responsive maintenance and quick repairs
Single-floor/no-stairs layout options
Memory-care and assisted-living units available
Engaged activities leadership and themed events
Spacious studio units with walk-in closets and showers
Pet-friendly community and family-event programming
Transportation for medical appointments
Range of pricing and unit sizes
Cons
Inconsistent clinical-care processes and medication management
Gaps in staff–family communication and after-hours responsiveness
Inconsistent dining quality and meal execution
Cleanliness and sanitation concerns in some rooms and areas
Staffing shortages and frequent staff turnover
Opaque billing and contract terms with high upfront fees
Aging facility areas and uneven facility upkeep
Memory-care environment quality and atmosphere issues
Pest-control concerns in certain units
Limited in-unit kitchen facilities in many apartments
Confusing campus layout and accessibility challenges
Numerous ancillary fees and unclear charge policies
Variable assessment and placement accuracy
Summary of reviews
Brookdale New Port Richey elicits a wide range of experiences. Many families highlight strengths in person-centered services: staff are frequently described as kind, attentive, and proactive, admissions and tour personnel are often knowledgeable, and maintenance and housekeeping responses are typically prompt. The campus offers a broad set of housing options—from studio-style units to villas—alongside on-site amenities such as a salon, podiatry services, and physical therapy. Outdoor space and courtyard gardens are consistently noted as attractive features, and the activities program, led by an engaged activities director, includes exercise classes, crafts, live entertainment, themed events, and regular bus outings to shopping and restaurants.
Clinical care and daily support are mixed across reports. Positive experiences include reliable medication administration, assistance with bathing and mobility, and good coordination with hospice and outside providers in many cases. However, there are recurring operational concerns: inconsistent clinical processes (including medication management and monitoring), delays or gaps in staff–family communication—especially after hours or on weekends—and variability in the quality and frequency of personal-care tasks. These patterns have at times coincided with serious clinical incidents; families advising prospective residents should seek detailed, written explanations of clinical oversight, RN coverage, and incident-response protocols during a tour.
Dining and activities are strengths for many residents but show variability. Numerous reviewers praise the chef, generous portions, flexible meal schedules, and themed dining events; others report inconsistent meal temperature, limited variety on repeat menus, and occasions when food quality fell short. Activities programming is generally broad and well-staffed, with regular exercise classes, outings, and social events that support resident engagement; a few families noted that participation can vary by resident and that not all residents engage with available programming.
Facility condition and operational management present a mixed picture. Several reviews describe clean, well-maintained common areas and nicely kept grounds; others describe dated or under-renovated sections, confusing floor plans with long walks to dining or services, and specific sanitation or pest-control concerns in certain rooms. Memory-care spaces, in particular, are sometimes characterized as darker or less welcoming than assisted-living areas. Administrative themes include reports of high upfront fees, opaque contract language, ancillary charge practices, and variable responsiveness from billing or front-desk staff. There are also recurring comments about staffing levels and turnover that appear to affect continuity of care and day-to-day responsiveness.
Notable patterns for prospective residents and families: verify clinical oversight (nurse staffing levels and medication protocols), review the contract line-by-line for move-in fees and refund policies, ask about pest-control and recent sanitation audits, and confirm what is included in monthly fees versus billed extras. A guided tour that includes the dining room during meal service, a walk through different unit types, a visit to activity spaces, and a meeting with nursing leadership can help clarify fit. Overall, Brookdale New Port Richey provides many of the amenities and social opportunities families seek, with strong praise for staff and activities; however, variability in clinical operations, facility condition, communication, and billing transparency are recurring concerns that merit direct, documentable assurances before moving in.
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Location
Brookdale New Port Richey is located at 6400 Trouble Creek Rd, New Port Richey, FL, 34653.
About Brookdale New Port Richey
Brookdale New Port Richey welcomes residents aged 55 and older in a peaceful, home-like setting that feels comfortable and cheerful, offering a safe place for seniors who want daily support but also value their independence. Residents can choose from different living options, including independent living, assisted living, memory care for those with Alzheimer's or dementia, skilled nursing, and continuing care retirement communities, along with at-home care services. Caregivers have specialized training and are available 24/7, with a constant staff presence and emergency alert systems throughout the property, plus help with reminders, redirection, medication, bathing, dressing, and walking. The community has a courtyard that's enclosed, so people with memory concerns can go outside safely, and both indoor and outdoor walking paths. There are social, educational, and cultural programs-like clubs, special events, and ongoing activities-plus devotionals onsite and offsite, with opportunities every day to join in and connect with others.
Residents enjoy amenities like a library, game room, beauty salon, and restaurant-style dining that offers plenty of special diet options such as vegetarian, gluten-free, low or no sugar, and low or no sodium. Free Wi-Fi, parking, and grocery shopping services are available, and both housekeeping and laundry get taken care of, so there's less to worry about. Pets are welcome. There's always a focus on wellness, offering preventative health care like checkups, immunizations, and screenings, and the Brookdale HealthPlus program includes chronic condition care and nursing oversight right at the community. The memory care programs use proven approaches to reduce confusion and help with wandering, tailoring daily routines and therapies for residents with cognitive changes.
Transportation services help people get to appointments or outings, and escorts are given if needed. The staff respects residents' privacy and independence while giving gentle support where it's needed, and the home environment makes daily life a little easier. Brookdale New Port Richey tries to help with insurance and financial choices and coordinates services for those needing a higher level of skilled care. There are daily activities, special signature programs, and a schedule for tours to help families learn about the community. Living spaces are made for comfort and safety. Seniors can stay active, eat well, enjoy the outdoors, and find both quiet and social areas, all in a setting designed for safety, support, and connection.
About Brookdale
Brookdale New Port Richey is managed by Brookdale.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale New Port Richey offers competitive pricing, with rates starting at a cost of $3,825 per month.
Brookdale New Port Richey offers independent living, assisted living, and memory care.
There are 37 photos of Brookdale New Port Richey on Mirador.
Yes, Brookdale New Port Richey allows residents to age in place and adjust their level of care as needed.
The full address for this community is 6400 Trouble Creek Rd, New Port Richey, FL 34653.
No, Brookdale New Port Richey does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Observed deficiencies in staff training for personal care and missing documentation of training completion.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
09 Oct 2025Complaint
09 Oct 2025Complaint
Observed that a follow-up survey occurred and previously cited deficiencies were corrected via desk review.
09 Oct 2025Complaint
09 Oct 2025Complaint
Observed a follow-up survey conducted; prior deficiencies were corrected via desk review.
03 Sept 2025Complaint
03 Sept 2025Complaint
Identified lack of staff trained in first aid during the third shift after reviewing staffing records and interviewing staff.
Class 3A0083TRAINING - FIRST AID AND CPR
27 Aug 2025Complaint
27 Aug 2025Complaint
Identified missing documentation proving required staff training for personnel who provide personal care.
Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
01 May 2025Standard
01 May 2025Standard
Verified that previous deficiencies were corrected via desk review; no new deficiencies were cited.
19 Mar 2025Standard
19 Mar 2025Standard
Identified failure to document completion of required CORE training and to retake the CORE exam by the administrator.
19 Mar 2025Complaint
19 Mar 2025Complaint
Investigated a complaint about generator monitoring; no deficient practice identified.
05 Feb 2025Standard
05 Feb 2025Standard
Identified deficiencies in staff training and orientation, including incomplete core training and missing competency testing, with inadequate documentation for new hires.
Class 3A0080TRAINING - CORE & COMPETENCY TEST
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
10 Jan 2024Complaint
10 Jan 2024Complaint
Investigated a complaint regarding a generator monitoring survey conducted on 1/10/2024 and found no deficiencies at the time of the survey.
06 Dec 2023Complaint
06 Dec 2023Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
16 Nov 2023Complaint
16 Nov 2023Complaint
Identified no deficiencies during a complaint investigation and generator monitoring conducted on 11/16/2023.
01 Aug 2023Standard
01 Aug 2023Standard
Observed deficiencies were corrected at the time of survey.
01 Aug 2023Complaint
01 Aug 2023Complaint
Conducted two follow-up investigations and found deficiencies corrected by the time of the check.
13 Jun 2023Complaint
13 Jun 2023Complaint
Identified improper medication handling and inadequate oversight for medication administration, including use of unlicensed staff and lack of ongoing consultant oversight.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
13 Jun 2023Standard
13 Jun 2023Standard
Identified failure to provide 30-day written notice of a rate increase to two residents, with contract provisions not reflecting the notice requirement.
Class 3A0167RESIDENT CONTRACTS
19 Apr 2023Complaint
19 Apr 2023Complaint
Identified deficiencies in elopement prevention and in the policies and practices for self-administration of medications, including missing resident identification for at-risk individuals and inadequate documentation/training.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
19 Apr 2023Standard
19 Apr 2023Standard
Identified deficiencies were corrected at the time of the follow-up visit.
13 Mar 2023Standard
13 Mar 2023Standard
Identified failures to keep updated Resident Health Assessment Forms for residents on hospice, with hospice status not reflected in the health records.
Class 3A0162RECORDS - RESIDENT
25 Jan 2023Standard
25 Jan 2023Standard
Identified deficiencies in resident care planning and safety procedures, including missing documentation and inadequate elopement controls.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
24 Oct 2022Complaint
24 Oct 2022Complaint
Investigated a complaint and generator monitoring survey conducted; no deficiencies were found.
22 Aug 2022Complaint
22 Aug 2022Complaint
Identified an unannounced revisit to a complaint survey conducted on 08/22/2022; deficiencies were corrected at the time.
22 Aug 2022Complaint
22 Aug 2022Complaint
Identified a complaint investigation found no deficient practice at the time of the survey.
05 Jul 2022Complaint
05 Jul 2022Complaint
Observed deficiencies in adverse incident reporting and in residency eligibility procedures, with incomplete incident reports and questions about continued residency criteria.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0165RISK MGMT & QA
14 Feb 2022Complaint
14 Feb 2022Complaint
Observed a follow-up on a prior complaint investigation, and deficiencies were found to be corrected at the time of the survey.
22 Nov 2021Complaint
22 Nov 2021Complaint
Identified deficiencies related to medication self-administration, staff training requirements, and resident care planning and records.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0162RECORDS - RESIDENT
22 Nov 2021Expansion
22 Nov 2021Expansion
Observed a limited nursing services monitoring visit, a complaint investigation, and generator monitoring conducted on 11/22/2021, with no deficiencies identified.
08 Apr 2021Standard
08 Apr 2021Standard
Conducted a follow-up survey; prior deficiencies were corrected via desk review.
03 Mar 2021Standard
03 Mar 2021Standard
Identified a deficiency in the grievance process for receiving and responding to resident complaints.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
03 Mar 2021Complaint
03 Mar 2021Complaint
Found deficiencies were corrected at the time of survey.
03 Mar 2021Complaint
03 Mar 2021Complaint
Investigated a follow-up visit conducted on 03-03-2021 and found no deficiencies identified at the time of survey.
21 Jan 2021Complaint
21 Jan 2021Complaint
Identified missing and incomplete resident records and documentation for a resident, including lack of recent medical documentation.
Class 3A0162RECORDS - RESIDENT
21 Jan 2021Complaint
21 Jan 2021Complaint
Identified deficiencies in medication storage and disposal, with observed improper handling of resident medications during a site review and in record reviews.
Class 3A0162RECORDS - RESIDENT
21 Jan 2021Complaint
21 Jan 2021Complaint
Identified a fourth revisit regarding a complaint, noting no deficiencies were found during the visit.
Class 3A0162RECORDS - RESIDENT
21 Jan 2021Expansion
21 Jan 2021Expansion
Observed limited nursing services monitoring on 1-21-2021 with no deficiencies found.
17 Nov 2020Complaint
17 Nov 2020Complaint
Identified multiple deficiencies including poor recordkeeping, missing postings of resident rights and policies, and inadequate staff training and procedures for resident care and safety.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0160RECORDS - FACILITY
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
17 Nov 2020Complaint
17 Nov 2020Complaint
Identified deficiencies in medication management and oversight, including labeling/packaging, timely refills, and lack of required consultant oversight.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0160RECORDS - FACILITY
CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
26 Aug 2020Complaint
26 Aug 2020Complaint
Observed that there were no deficiencies at the time of the survey.
Class 3A0056MEDICATION - LABELING AND ORDERS
26 Aug 2020Complaint
26 Aug 2020Complaint
Identified issues with medication labeling and order changes, and uncorrected deficiencies requiring a consultant to oversee medication practices.
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Feb 2020Complaint
11 Feb 2020Complaint
Identified problems with medication administration and labeling, including late dosing and not reading labels to residents.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
11 Feb 2020Complaint
11 Feb 2020Complaint
Investigated a complaint and follow-up revisit; no deficiencies identified.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
23 Dec 2019Complaint
23 Dec 2019Complaint
Identified deficiencies were corrected at the time of the survey.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
23 Dec 2019Complaint
23 Dec 2019Complaint
Identified a deficiency in medication administration involving an unlicensed helper, with medications arriving late and a plan for retraining staff.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
23 Dec 2019Expansion
23 Dec 2019Expansion
Identified a limited nursing services monitoring survey conducted on 12/23/19 with no deficiencies reported.
04 Oct 2019Complaint
04 Oct 2019Complaint
Identified failures to meet continued residency criteria, including outdated medical exams and missing AHCA Form 1823 documentation for a resident.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
27 Dec 2018Standard
27 Dec 2018Standard
Conducted a follow-up review after a biennial survey. Previously cited deficiencies were found corrected via desk review.
07 Nov 2018Standard
07 Nov 2018Standard
Identified missing training documentation for staff and missing background screening results during a licensing review.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
04 Sept 2018Monitor
04 Sept 2018Monitor
Found no deficiencies during a monitoring visit conducted on 09/04/2018.
29 Jan 2018Complaint
29 Jan 2018Complaint
Identified no deficiencies during a complaint investigation.
29 Jan 2018Monitor
29 Jan 2018Monitor
Found no deficiencies during an unannounced Limited Nursing Services monitoring visit conducted in conjunction with a complaint survey.
11 Aug 2017Complaint
11 Aug 2017Complaint
Found no deficiencies identified during a complaint investigation conducted on 08/11/2017.
16 Mar 2017Complaint
16 Mar 2017Complaint
Investigated a complaint; no deficiencies were identified during the visit.
23 Nov 2016Complaint
23 Nov 2016Complaint
Found that a prior deficiency was corrected during a desk review.
23 Nov 2016Standard
23 Nov 2016Standard
Identified two deficiencies that were corrected on the day of the desk review.
05 Oct 2016Standard
05 Oct 2016Standard
Found deficiencies in health assessments being incomplete and in staff ADRD training not being completed.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0086TRAINING - ADRD
05 Oct 2016Complaint
05 Oct 2016Complaint
Identified a deficiency for not following the written grievance policy in responding to resident complaints.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
08 Feb 2016Complaint
08 Feb 2016Complaint
Identified two complaint investigations; no deficiencies identified.
31 Aug 2015Complaint
31 Aug 2015Complaint
Observed that previously cited deficiencies were corrected on the day of the revisit, with no new deficiencies cited.
01 Jul 2015Complaint
01 Jul 2015Complaint
Identified a deficiency where a refund to the resident's responsible party was not issued within 45 days after discharge for one resident. The issue relates to the resident contracts requirement.
Class 3A0167RESIDENT CONTRACTS
01 Jul 2015Monitor
01 Jul 2015Monitor
Conducted a limited nursing services monitoring visit; no deficiencies were found.
05 Mar 2015Expansion
05 Mar 2015Expansion
Identified no deficiencies found during an Initial Limited Nursing Services licensing survey conducted on March 5, 2015.
18 Nov 2014Standard
18 Nov 2014Standard
Observed a biennial licensure survey found no deficiencies at the time of the visit.
02 Oct 2014Complaint
02 Oct 2014Complaint
Identified no deficiencies during an unannounced complaint survey conducted on October 2, 2014.
13 Aug 2014Monitor
13 Aug 2014Monitor
Observed no deficiencies during an extended congregate care monitoring visit conducted on 08/13/2014.
24 Jun 2014Monitor
24 Jun 2014Monitor
Observed an unannounced ECC monitoring visit. No deficiencies were found.
28 May 2014Expansion
28 May 2014Expansion
Reviewed the follow-up materials and found that previously cited deficiencies were corrected.
28 Mar 2014Monitor
28 Mar 2014Monitor
Identified deficiencies in ECC training documentation for staff; records showed missing initial hours for the ECC supervisor and missing required hours for direct care staff within six months of hire.
Class 3AE210ECC - TRAINING
19 Nov 2013Complaint
19 Nov 2013Complaint
Identified deficiencies related to resident rights, medication administration, records, staff training, and staff records.
19 Nov 2013Complaint
19 Nov 2013Complaint
Identified deficiencies related to resident care and social and leisure activities during licensure visits, which were corrected on follow-up.
19 Nov 2013Monitor
19 Nov 2013Monitor
Identified an unannounced monitoring visit in November 2013; no deficiencies were found.
04 Jun 2013Complaint
04 Jun 2013Complaint
Identified two complaint surveys and an ECC monitoring visit; no deficiencies were identified during the visit.
04 Jun 2013Monitor
04 Jun 2013Monitor
Identified no deficiencies during the ECC monitoring visit.
01 Mar 2013Complaint
01 Mar 2013Complaint
Identified that previously cited deficiencies were corrected and no deficiencies were identified at the time of the revisit.
01 Mar 2013Monitor
01 Mar 2013Monitor
Identified that an extended congregate care monitoring visit was conducted and no deficiencies were found at the time of the visit.
14 Jan 2013Complaint
14 Jan 2013Complaint
Investigated found a clean and sanitary living environment not maintained in one of eight main buildings, with a strong odor observed in the Memory Care Unit and the executive director unaware of the issue.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
28 Dec 2012Monitor
28 Dec 2012Monitor
Identified that no deficiencies were found during a monitoring visit conducted in conjunction with two complaint surveys.
28 Dec 2012Complaint
28 Dec 2012Complaint
Found two complaint surveys and an ECC monitoring visit completed, with no deficiencies identified.
24 Sept 2012Complaint
24 Sept 2012Complaint
Observed significant safety and supervision gaps, including elopements and multiple falls, with inadequate care planning and monitoring for several residents.
Class 3A0025RESIDENT CARE - SUPERVISION
24 Sept 2012Monitor
24 Sept 2012Monitor
Identified deficiencies in staff training records showing two direct-care staff lacked the required two hours of Extended Congregate Care training within six months of hire.
Class 3AE210ECC - TRAINING
29 Aug 2012Standard
29 Aug 2012Standard
Identified severe cleanliness issues in two buildings, including a strong odor and a dirty air-conditioning unit with biogrowth, observed by inspectors and acknowledged by staff.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
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Mirador Living is not affiliated with the owner or operator(s) of Brookdale New Port Richey. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale New Port Richey directly. There is no cost for this service. We are compensated by the community you select.
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