Southern Pines HealthCARE Center sits over on Congress Street in New Port Richey and has 120 certified beds, though about 95 residents live there on most days, and you'll find both private and semi-private rooms, all set up with bathrooms, cable TV, kitchenettes, telephones, air conditioning, and Wi-Fi so folks can stay comfortable and connected to the outside world. The place does long-term and short-term nursing care-skilled nurses work shifts around the clock, there's a 24-hour call system, and they help with things like bathing, dressing, transfers, medication management, and care for folks who aren't able to walk. If residents need therapies, they can get physical, occupational, and speech therapy, plus there's wound care, post-surgical care, a secured memory care unit, and therapy programs that help with thinking skills or adapting to life changes, and they even have a palliative care option when health gets tougher.
Southern Pines HealthCARE Center has a dedicated activities department that's been recognized as the best in the area, so folks get a big mix of daily activities, outdoor programs, walking paths, a garden, a library, group events, community-sponsored activities, music and art rooms, a movie theater, a spa and sauna, games, and movie nights; it all brings a lively feeling to the place, which has a cheerful, modern, and home-themed environment with friendly staff. Dining happens in a restaurant-style setting with all-day meal service, and there are special menus for allergies, diabetes, and other needs, with a chef and a team who work to keep things safe and tasty. There's transportation and parking for those who need to get out and about, and the rooms are furnished, move-in help is available, and there's a concierge desk to help with daily concerns.
The center is managed by Victoria Fortino, Erin Kwapil, and Heidi Lynn Wilson, and Manager Vern V. Charbonneau heads up the local team. The ownership includes Southern Pines Nursing Member LLC, along with FLNHO Capital Group LLC and Benjamin Landa among others. The nursing staff turnover rate is high-roughly 63.7%, above the state average, and the nurse staffing hours fall below the state average too, with about 3.34 nurse hours per resident per day, so sometimes care might feel stretched. There've been 23 deficiencies cited during recent inspections, including ones for pharmacy services, infection prevention, resident rights, and care planning; those care planning and infection violations mean the place has had issues following some federal standards. The center holds accreditation from the Joint Commission, which is a good sign, and accepts both Medicare and Medicaid, so payment options are broad. Couples can move in together, and there's support for seniors with both health and daily living needs. People have described the culture as welcoming and positive, and the facility aims to bring a sense of happiness and hope to residents through a mix of practical care and daily activities. The review score is 3.5 out of 41 reviews, which means people's experiences vary but it tends toward the middle. The focus remains on skilled nursing and long-term care, including therapy, social services, recreation, and support for a range of health conditions-so it works best for people needing regular support.