Pricing ranges from
    $3,990 – 6,090/month

    Encore at Avalon Park Assisted Living and Memory Care Community

    13798 Cygnus Dr, Orlando, FL, 32828
    4.2 · 81 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Compassionate staff but costly inconsistency

    I placed my mom in this brand-new, spotless Encore-beautiful common areas, elevators, courtyard, great dining and a full activities program (bus outings, bingo, exercise, hair services); Simone, Monica and Andre and many caregivers were genuinely compassionate. Memory care and 24-hour nursing are strong and residents seem engaged and safe. Major downsides: it's very expensive (about $7,500/month), promises and admin communication were sometimes broken (billing disputes, no moving/hospice support), and we saw staff turnover, occasional inattentive care and nutrition/weight-loss concerns. Overall I'm grateful for the caring staff and programs but wish the pricing, consistency and communication were better.

    Pricing

    $3,990+/moStudioAssisted Living
    $6,090+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 81 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      3.8
    • Amenities

      4.5
    • Value

      3.0

    Location

    Map showing location of Encore at Avalon Park Assisted Living and Memory Care Community

    About Encore at Avalon Park Assisted Living and Memory Care Community

    Encore at Avalon Park Assisted Living and Memory Care Community sits in Downtown Avalon Park, within reach of shops, restaurants, parks, grocery stores, and medical buildings, so outings and errands are easy to arrange and bring some variety to daily life for residents. Encore's made up of six neighborhoods, each with 15 residences, all arranged around a secure landscaped courtyard with gardens, fountains, and shaded seating, so residents can relax or visit outside under the trees. The three-story building includes both assisted living and memory care, with special floor plans for each care level; studio, single room, and two-bedroom apartments are available for assisted living, while memory care offers studio apartments with features like safety rails, sprinkler systems, and kitchens or kitchenettes. Residents can personalize and decorate their suites with their own furnishings, which helps make things feel more like home.

    Many activities happen every day, with a focus on social, educational, and wellness programs, including arts and crafts, games, outings, and community events like Mother's Day Tea or the Senior Pancake Breakfast. Amenities are plenty-there's a dining room, activity and game rooms, a fitness center, a salon/barbershop with a nail station and hair dryers, laundry and dry cleaning, cable TV, and free WiFi throughout. There's also a wellness area, a physical therapy center, and community rooms for gatherings. Memory care neighborhoods are secure, and special safety features help keep residents comfortable and protected, especially those who struggle with confusion or wandering. All rooms and common areas are tidy, well-maintained, and odor-free, and staff clean with care.

    Staff members develop personalized care plans for every resident, whether someone needs daily help or memory support due to Alzheimer's or dementia. Services cover bathing, dressing, medication management, meal help, and housekeeping, but residents are always encouraged to stay independent and make their own choices. Encore uses modern therapies like music, pet therapy, virtual reality, and aroma therapies, which gives everyone more ways to relax or stay engaged, and staff try to help residents keep up with old interests where possible. Partnerships with community organizations, like East Orlando Gym and AdventHealth, bring extra wellness programs and resources, and outings in the community shuttle bus let even memory care residents join in activities off-site.

    The community offers short-term respite care for recovery after illness or surgery, as well as adult day care for those who need supervision during the day. There's a focus on treating everyone with dignity, respect, privacy, and freedom of choice, and staff try to make daily life pleasant-helpful and joyful employees, nutritious meals made with good ingredients, and inviting spaces with chairs, tables, windows, and greenery throughout. Rules support safety and health, with set visitation and facial covering policies. Each neighborhood has its own dining rooms, porches, and activities, which helps things feel close-knit and welcoming. The steady schedule of events, therapies, outings, and personalized attention aim to support happiness and quality of life for all.

    About Independent

    Independent senior living facilities that are not part of a larger chain or management company. These are standalone communities, often family-owned or locally operated, providing personalized care with deep community roots.

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