I moved my mom here and feel very comfortable with the warm, attentive staff and professional management. Private rooms are clean and personalized, grounds are well kept, and activities (reading, crafts, painting and regular outings) are engaging with staff encouragement. Meals are nutritious and tasty with dietician-led menu changes and flexible dining; family spaces are welcoming. Overall a caring, homey place where I trust my mom is well looked after.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Facility layout creating accessibility challenges to bathing
Resident-mix and behavioral-acuity management challenges
Variable operational leadership and quality oversight
Summary of reviews
Overall impression: Reviews describe a facility with several clear strengths alongside recurring operational weaknesses. Positive comments concentrate on the physical presentation of the community, interpersonal warmth of staff, an active programming schedule, and chef/dietician involvement with menus. At the same time, multiple operational concerns — especially inconsistent staffing, clinical oversight, and maintenance — appear frequently enough to merit careful follow-up by prospective residents and families.
Care and staff: Many reviewers highlight warm, respectful, and accommodating interactions from direct-care staff and note an engaged management presence. Staff encouragement for participation in activities and family-friendly interactions were emphasized. Conversely, there are recurring concerns about inconsistent staffing levels and signs of staff fatigue, which reviewers linked to variability in responsiveness and care continuity. Specific operational issues referenced include medication-management gaps and variable supervision, and some families mentioned difficulty understanding particular staff members, indicating potential communication or language barriers to confirm during visits.
Dining: The dining program receives positive mention for nutritious meals, frequent menu updates by a dietician and chef, and flexible dining options. Outings and opportunities to dine out are described as strengths. However, reviewers also mention uneven meal appeal and note that limited kitchen staffing can affect meal consistency and presentation. A few comments also indicate dining-area layout or kitchen cleanliness could be improved; these suggest the need to ask about staffing coverage for meal service and kitchen hygiene practices.
Activities and social programs: The activities program is a strong point: engaging options such as reading groups, crafts, painting, cultural outings, and volunteer opportunities are repeatedly noted. Reviewers appreciate staff encouragement to participate and organized trips to libraries, cultural venues, and restaurants. A few comments raise that the resident population includes individuals with higher behavioral or mental-health acuity, which can affect group dynamics and may require specialized programming and staff training.
Facilities and maintenance: Positive observations include tidy grounds, clean private rooms, and home-like décor with personalization. At the same time, reviewers cite maintenance and cleanliness issues in parts of the building (older furniture, darker common areas, and some untidy spaces), small room sizes limiting privacy, and layout issues such as distance to bathing areas. These are operational traits that can affect daily comfort and accessibility and should be inspected in person.
Management and notable patterns: Management and the director receive positive mention for professionalism by several families, but other comments describe inconsistent operational oversight that produces variable resident experiences. The pattern is one of clear strengths in person-centered touches and programming, offset by systemic operational concerns (staffing, clinical oversight, maintenance) that can reduce reliability of care. Prospective families should arrange an in-person tour, ask about staffing ratios and backup coverage, medication-administration protocols, maintenance schedules, resident acuity mix, and kitchen staffing and sanitation practices to determine whether the facility’s current operations match their expectations.
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Location
Harmony Retirement Living Inc is located at 1411 El Paso Ave, Orlando, FL, 32806.
About Harmony Retirement Living Inc
Harmony Retirement Living Inc sits in Orlando, Florida, with a state license #7361 to care for up to 16 residents, and the place leans into a practical kind of care where folks can get help with the everyday things like bathing, getting dressed, and taking medicine, but still have room to keep some independence and have a say about daily routines, and whether someone needs memory care for Alzheimer's, regular assisted living, some time for respite, or independent living in something like a small apartment, the staff covers it all with a group of caregivers that stay available day and night if someone needs anything. The staff here helps with things like meal coordination in a dining room where home-cooked, chef-prepared food rolls out a couple of times a day, including meals that work with special diets like diabetes or allergies-then there's laundry, housekeeping, dry cleaning, and medication help, plus escorting to meals or activities for those that need it, and there's always some garden, yard, or sidewalk space to walk, sit outside, and talk a bit or just watch the sky, since the grounds stay landscaped and there are places to go out and gather your thoughts if folks feel up to it. Rooms come private or shared, and every place has some basic furniture, emergency alert systems for peace of mind, and regular checks from staff that handle things from incontinence and toileting supervision to making sure medicine gets sorted and renewed right on time alongside on-site pharmacy help if anything gets missed.
Wheelchair ramps, wide doors, and bathroom gear for safety keep the place easy to get around, and the yard along with outdoor patios let residents take part in small everyday things like card games, bingo, chair dancing, or even spend time with others during musical events or garden activities, which helps folks keep active even when energy comes and goes. For language, there's support for English, Spanish, and Tagalog, helping make sure most can talk honestly with staff about what's needed. The facility also pulls from services in the broader community, offering access and advice through elder law attorneys, disease-specific care groups, and protection for those at risk of elder abuse if this ever becomes needed.
If someone needs more hands-on care-skilled nursing, medical help, or hospice-the staff works with doctors, home health, and outside providers, and the place sits close to big hospitals like Orlando Regional Medical Center in case problems come up. Rates for rooms start at $4,200 a month, depending on care needs, and costs are shaped by how much day-to-day help a resident needs. Harmony Retirement Living Inc keeps a small scale, with a homelike setting, common spaces for relaxing and visiting, lots of outside activity areas, on-site parking, and secure grounds for comfort and safety. Residents can count on help with activities, laundry, phone services, transportation, move-in help, and coordinated medical care, while folks in independent units get access to many of these support services if they need or want them. Seniorly rates Harmony at 7.3, which reflects the steady quality of care and feedback from residents. The community puts focus on compassion, steady support, and enough flexibility so every person can make a piece of the day their own.
People often ask...
Harmony Retirement Living Inc offers competitive pricing, with rates starting at a cost of $3,385 per month.
Harmony Retirement Living Inc offers independent living, assisted living, memory care, and board and care.
There are 3 photos of Harmony Retirement Living Inc on Mirador.
Yes, Harmony Retirement Living Inc allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1411 El Paso Ave, Orlando, FL 32806.
No, Harmony Retirement Living Inc does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified that monitoring and generator monitoring were conducted, and no deficiencies were found.
14 Nov 2024Complaint
14 Nov 2024Complaint
Conducted a follow-up on a complaint investigation and observed that deficiencies were corrected during the visit.
09 Sept 2024Complaint
09 Sept 2024Complaint
Identified a failure to honor a resident's rights while an investigation was pending and related deficiencies in resident rights procedures.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
09 Sept 2024Standard
09 Sept 2024Standard
Identified deficiencies were corrected during the visit.
17 Jul 2024Complaint
17 Jul 2024Complaint
Identified that updated 1823 health assessments were not obtained for two residents after three years.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
A0004LICENSURE - REQUIREMENTS
26 Jun 2024Standard
26 Jun 2024Standard
Observed multiple deficiencies related to elopement prevention, staff training, and record-keeping.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0080TRAINING - CORE & COMPETENCY TEST
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3A0160RECORDS - FACILITY
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
Class 3AL243LMH - TRAINING
A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
AL241LMH - RECORDS
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
09 Jan 2023Standard
09 Jan 2023Standard
Found no deficiencies during a desk review for re-licensure.
21 Sept 2022Standard
21 Sept 2022Standard
Identified deficiencies in recordkeeping: required licenses, admission/discharge logs, and related documentation were not properly maintained or readily available.
A0160RECORDS - FACILITY
27 Apr 2022Complaint
27 Apr 2022Complaint
Investigated a complaint survey conducted in Orlando on 4/27/2022; there were no deficiencies found.
25 Apr 2022Standard
25 Apr 2022Standard
Identified deficiencies in record-keeping and electronic reporting of adverse incidents, with related documentation not fully in compliance.
A0160RECORDS - FACILITY
03 Mar 2022Standard
03 Mar 2022Standard
Found multiple deficiencies in record-keeping, training, reporting, and resident care requirements. Not all regulatory requirements were met.
Conducted a desk review of a complaint investigation and found noncompliance at the time of the review.
A0004LICENSURE - REQUIREMENTS
06 Jan 2022Complaint
06 Jan 2022Complaint
Identified that elopement policies and procedures were not documented on-site and the binder could not be located; administrator confirmed the finding.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
01 Nov 2021Complaint
01 Nov 2021Complaint
Identified deficiencies in resident health documentation, required medical examinations, and elopement/safety procedures.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0080TRAINING - CORE & COMPETENCY TEST
28 Apr 2021Complaint
28 Apr 2021Complaint
Identified that a desk review found no deficiencies related to a complaint.
01 Apr 2021Complaint
01 Apr 2021Complaint
Identified a deficiency where adverse incident reports were not submitted to the Agency as required.
Found deficiencies corrected during a follow-up visit.
22 Nov 2019Standard
22 Nov 2019Standard
Observed deficiencies in staffing, staff training, recordkeeping, safety planning, and resident care procedures.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 4A0079STAFFING STANDARDS - LEVELS
Class 4A0080TRAINING - CORE & COMPETENCY TEST
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4A0160RECORDS - FACILITY
Class 4A0161RECORDS - STAFF
Class 3A0181EMERGENCY PLAN APPROVAL
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
A0083TRAINING - FIRST AID AND CPR
A0091TRAINING - DOCUMENTATION & MONITORING
A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
19 Nov 2018Complaint
19 Nov 2018Complaint
Found no deficiencies at the time of the desk review related to the complaint.
14 Nov 2018Complaint
14 Nov 2018Complaint
Identified incomplete health assessments for two residents needing ADL assistance; one deficiency remained uncorrected.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0081TRAINING - STAFF IN-SERVICE
25 Sept 2018Complaint
25 Sept 2018Complaint
Identified missing and incomplete health assessments for several residents and lack of on-site availability of required assessments.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
08 Apr 2018Monitor
08 Apr 2018Monitor
Found that a capacity increase survey conducted on 4/8/2018 revealed no deficiencies related to the increase.
05 Apr 2018Standard
05 Apr 2018Standard
Observed a second re-licensure survey conducted with Limited Mental Health on 4/5/2018; no deficiencies were found at the time of the visit.
27 Feb 2018Standard
27 Feb 2018Standard
Identified deficiencies in health assessments, medication documentation, and meal planning.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0025RESIDENT CARE - SUPERVISION
06 Feb 2018Complaint
06 Feb 2018Complaint
Found no deficiencies related to the complaint after a desk review.
26 Dec 2017Standard
26 Dec 2017Standard
Identified several deficiencies across licensure, admissions, resident rights, contracts, food service, and elopement standards.
Class 3A0004LICENSURE - REQUIREMENTS
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 4A0167RESIDENT CONTRACTS
Class 3AL243LMH - TRAINING
26 Dec 2017Complaint
26 Dec 2017Complaint
Identified a deficiency where the administrator's personnel record lacked documentation of an annual negative background examination; the deficiency remained uncorrected.
A0078STAFFING STANDARDS - STAFF
29 Nov 2017Complaint
29 Nov 2017Complaint
Identified deficiencies in staffing, records, background screening, and emergency planning at a senior care setting.
Class 3A0160RECORDS - FACILITY
Class 3A0181EMERGENCY PLAN APPROVAL
A0078STAFFING STANDARDS - STAFF
A0079STAFFING STANDARDS - LEVELS
A0081TRAINING - STAFF IN-SERVICE
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
19 Oct 2017Complaint
19 Oct 2017Complaint
Identified deficiencies in staff training documentation, roster accuracy, and background screening processes.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
22 Aug 2017
22 Aug 2017
Found no deficiencies during a desk review.
20 Jul 2017
20 Jul 2017
Identified a deficiency in background screening compliance. Not all employees were registered on the clearinghouse within the required 10 business days.
16 May 2017Monitor
16 May 2017Monitor
Identified multiple deficiencies in staffing, training, and record-keeping, including missing required trainings, incomplete personnel records, and gaps in background screening.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
02 Jun 2016Complaint
02 Jun 2016Complaint
Investigated a complaint and found no deficiencies during the visit.
12 Feb 2016Standard
12 Feb 2016Standard
Identified that deficiencies cited earlier were corrected on the day of the revisit, with no further issues noted.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0078STAFFING STANDARDS - STAFF
A0162RECORDS - RESIDENT
A0167RESIDENT CONTRACTS
AE203ECC - STAFFING REQUIREMENTS
19 Jan 2016Standard
19 Jan 2016Standard
Identified deficiencies included missing health assessments, incomplete resident contracts, and ECC staffing gaps.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 4A0167RESIDENT CONTRACTS
Class 3AE203ECC - STAFFING REQUIREMENTS
27 Apr 2015Monitor
27 Apr 2015Monitor
Found that deficiencies previously cited were corrected on the day of the revisit.
A0079STAFFING STANDARDS - LEVELS
AL243LMH - TRAINING
18 Mar 2015Monitor
18 Mar 2015Monitor
Identified staffing deficiencies in 24-hour schedule documentation and absence of staff with current First Aid certification.
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3AL243LMH - TRAINING
23 Dec 2014Monitor
23 Dec 2014Monitor
Identified no deficiencies during the desk review and monitoring visit.
06 Nov 2014Monitor
06 Nov 2014Monitor
Identified a deficiency in staff training compliance. One direct-care staff member working with limited mental health residents had not completed the required LMH training.
Class 3AL243LMH - TRAINING
23 Jul 2014Monitor
23 Jul 2014Monitor
Observed no deficiencies during a follow-up visit conducted on 2014-07-23.
A0078STAFFING STANDARDS - STAFF
A0081TRAINING - STAFF IN-SERVICE
A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
A0090TRAINING - DO NOT RESUSCITATE ORDERS
05 Jun 2014Monitor
05 Jun 2014Monitor
Identified deficiencies regarding staffing standards and staff training with incomplete records and updates.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
03 Apr 2014Complaint
03 Apr 2014Complaint
Found no deficiencies on a follow-up licensure visit.
A0008ADMISSIONS - HEALTH ASSESSMENT
17 Mar 2014Standard
17 Mar 2014Standard
Found no deficiencies during a follow-up revisit conducted on March 17, 2014.
A0056MEDICATION - LABELING AND ORDERS
A0078STAFFING STANDARDS - STAFF
24 Feb 2014Complaint
24 Feb 2014Complaint
Identified deficiencies in health assessments for three residents, including missing pages, an undated form, and incomplete information on medication self-administration and supervision needs.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
30 Jan 2014Standard
30 Jan 2014Standard
Found deficiencies related to medication labeling/ordering and staffing standards during a licensing review.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
04 Mar 2013Complaint
04 Mar 2013Complaint
Confirmed corrections were completed for the previously cited deficiencies on the day of the revisit.
A0055MEDICATION - STORAGE AND DISPOSAL
A0056MEDICATION - LABELING AND ORDERS
A0079STAFFING STANDARDS - LEVELS
04 Mar 2013Monitor
04 Mar 2013Monitor
Identified that deficiencies cited earlier were corrected during a state revisit, with corrective actions completed on 03/04/2013.
A0078STAFFING STANDARDS - STAFF
A0081TRAINING - STAFF IN-SERVICE
A0082TRAINING - HIV/AIDS
A0090TRAINING - DO NOT RESUSCITATE ORDERS
03 Jan 2013Monitor
03 Jan 2013Monitor
Identified deficiencies in staff training documentation and completion of required in-service education, including for new hires and safety-related topics.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
03 Jan 2013Complaint
03 Jan 2013Complaint
Identified deficiencies related to medication handling and staffing standards, including storage, labeling, and orders, as well as staffing levels.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0079STAFFING STANDARDS - LEVELS
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Harmony Retirement Living Inc. The information above has not been verified or approved by the owner or operator. For exact information, please contact Harmony Retirement Living Inc directly. There is no cost for this service. We are compensated by the community you select.
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