I moved my mom in and I'm very pleased. The staff are caring, attentive and professional - special thanks to med techs Neesa and Anita and activities coordinator Yahaira Rodriguez - nursing oversight and communication are strong. The facility is clean and welcoming with lots of activities and outings, restaurant-style meals, quick maintenance and an accessible, home-like feel. I have real peace of mind and would recommend it as a solid, dependable choice.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.88·(56)
Overall rating
5
4
3
2
1
Care
3.2
Staff
3.6
Meals
4.0
Amenities
3.8
Value
3.0
Pros
Restaurant-style dining
Varied menu selection
Active and social activities program
Scheduled bus transportation
On-site laundry service
On-site nursing support
Spacious, updated apartments
Well-maintained resident rooms
Friendly and compassionate staff
Modern memory-care environment
Perceived affordability relative to alternatives
Strong resident companionship and family satisfaction
Cons
High staff turnover and inconsistent staffing
Inconsistent nursing coverage and clinical oversight
Medication-management and refill coordination gaps
Delayed response to resident call systems
Sanitation and incontinence-care concerns in some care areas
Pest-control concerns in some units
Staff conduct and professionalism
Inconsistent facility maintenance and equipment reliability
Weaknesses in fall-prevention and transfer safety
Unreliable meal and transportation service continuity
Management responsiveness and pricing-transparency concerns
Variable care quality across units, notably memory care
Summary of reviews
Reviews for Plantation Oaks Senior Living exhibit a polarized pattern: some families describe a supportive, active community with attractive physical spaces and good value, while others raise substantive operational and clinical concerns. Positive accounts emphasize restaurant-style dining, varied menus, an active activity calendar, reliable transportation and laundry services, updated and spacious apartments, and an appealing memory-care building. Several families reported that staff were caring, compassionate, and professional, and that residents enjoyed social engagement and companionship.
At the same time, a set of repeated operational issues emerges. Staffing appears inconsistent: reviewers describe frequent turnover, gaps in clinical coverage, and periods without on-site nursing presence. These staffing fluctuations are linked to clinical weaknesses such as medication-management and refill coordination problems, missed or incorrect medication administration, and delayed responses to pendant or call-system alerts. Multiple notes about resident falls and at least one equipment-related safety incident point to weaknesses in fall-prevention and transfer-safety practices.
Facility maintenance and environmental concerns are another theme. While many residents live in updated, well-appointed apartments, others reported sanitation concerns and odor issues in some common areas and care units, plus pest-control problems in portions of the building. Reviewers also mentioned intermittent failures of building systems—air conditioning and elevators—with mixed accounts about timeliness of repairs. Dining is frequently praised for quality and selection, but there are also examples of delayed meal service and transport or service interruptions that affected resident meal access.
Staff conduct and management practices were described inconsistently. Positive reports highlight friendly, well-trained employees and strong customer service, whereas negative accounts cite unprofessional behavior, poor responsiveness, and isolated allegations of inappropriate actions. Several reviewers expressed concerns about ownership responsiveness, billing and pricing transparency, and how leadership addresses ongoing issues; at least one account referenced regulatory involvement prior to repairs.
Taken together, the pattern suggests that Plantation Oaks can provide a high-quality, social environment with good dining and attractive living spaces when staffing, clinical oversight, and maintenance are functioning well. However, prospective residents and families should be mindful of variability across shifts and care units. Recommended due diligence includes touring multiple units (including memory care), asking for current staffing schedules and turnover metrics, inquiring about nursing coverage and medication-administration protocols, reviewing recent inspection or complaint records, and clarifying contract terms and pricing policies before decision-making.
Reviews written on Mirador
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Location
Plantation Oaks Senior Living is located at 9309 S Orange Blossom Trl, Orlando, FL, 32837.
About Plantation Oaks Senior Living
Plantation Oaks Senior Living is a community in Florida with space for up to 175 residents, offering 150 assisted living units and other styles like shared apartments, studio suites, and one-bedroom suites, all fully furnished and featuring private bathrooms, cable TV, kitchenettes, telephones, air conditioning, and high-speed internet. The facility covers assisted living, memory care, skilled nursing, and respite care, with each resident getting a personalized care plan to help manage their daily needs, including bathing, dressing, transferring, medication management, and meals that match special dietary restrictions, like for diabetes or allergies. Staff members, including on-call licensed nurses, resident assistants, and an activities director, stay available day and night to make sure residents get help and support whenever they need it, and there's a 24-hour call system and emergency response. People can access home health services, massage therapy, physical therapy, Parkinson's care, and specialized caregivers for dementia, so pretty much all health and care basics are covered under Florida license #12300.
You'll find plenty of indoor features like a theater room for movie nights, flat-screen TVs, a games room, a computer center, a well-stocked library, and dedicated arts and crafts rooms, and there's a professional chef who prepares restaurant-style meals, with snacks available all day. The living environment has large community kitchens, private dining rooms for special occasions, a beauty salon, fitness room, activity areas, and even a pharmacy on site. Residents can join daily scheduled activities, plan and run their own clubs, and go on day trips using the community-operated transportation or a valet service; staff also offer help with appointments and errands. Outdoors, you'll see gardens and walking paths for relaxing or gentle exercise, plus areas for planned group events, and the set-up is wheelchair accessible for those who need it.
The community accepts both long-term residents and short-term guests through respite care programs and offers extra help with reminders, move-in coordination, and housekeeping, as well as support services for families. People who like to keep busy can pick from mental wellness programs, different fitness classes, and social or music programs, with options for personal hobbies or quiet reflection, whether in the chapel that sits on the 18th floor or in the gardens outside. Gregory Morris serves as the owner and principal contact, and after 16 years in business under the name Coconut Point Living, LLC, Plantation Oaks Senior Living continues to focus on providing a steady, comfortable environment for seniors, though it does not have BBB accreditation.
People often ask...
Plantation Oaks Senior Living offers competitive pricing, with rates starting at a cost of $2,400 per month.
Plantation Oaks Senior Living offers assisted living.
The full address for this community is 9309 S Orange Blossom Trl, Orlando, FL 32837.
No, Plantation Oaks Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified multiple deficiencies related to staffing, supervision, background checks, medication handling, and recordkeeping.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
22 Feb 2023Complaint
22 Feb 2023Complaint
Identified ongoing safety and maintenance deficiencies related to the living environment that were not corrected, including issues with the building’s physical plant.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0082TRAINING - HIV/AIDS
Class 3A0083TRAINING - FIRST AID AND CPR
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
CZ830EMERGENCY MANAGEMENT PLANNING
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
16 Dec 2022Complaint
16 Dec 2022Complaint
Found deficiencies in emergency management planning and related licensing requirements.
06 Oct 2022Complaint
06 Oct 2022Complaint
The provider identified multiple deficiencies related to medication labeling and orders, resident records, emergency management planning, and overall safety and documentation. These issues included improper labeling and missing medication records, incomplete resident logs, and inadequate emergency planning.
Class 3A0004LICENSURE - REQUIREMENTS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
01 Feb 2022Complaint
01 Feb 2022Complaint
Found no deficiencies during the unannounced complaint investigation.
12 Jan 2022Complaint
12 Jan 2022Complaint
Verified that prior deficiencies were corrected during the survey.
06 Dec 2021Complaint
06 Dec 2021Complaint
Identified deficiencies in admission and residency criteria, care planning, and medication self-administration oversight, including an incomplete hospice care plan and missing documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
04 Oct 2021Complaint
04 Oct 2021Complaint
Concluded no deficiencies were identified during the complaint investigation conducted on 2021-10-04.
01 Sept 2021Complaint
01 Sept 2021Complaint
Investigated a complaint; found no deficiencies during the survey conducted on 2021-09-01.
A0004LICENSURE - REQUIREMENTS
04 Aug 2021Complaint
04 Aug 2021Complaint
Investigated a complaint and found no deficiencies.
01 Jul 2021Complaint
01 Jul 2021Complaint
Investigated a complaint and found no deficiencies.
29 Apr 2021Complaint
29 Apr 2021Complaint
Concluded that deficiencies were corrected during the follow-up visit.
08 Mar 2021Standard
08 Mar 2021Standard
Identified multiple deficiencies including missing health assessments, improper medication administration, elopement prevention gaps, and incomplete emergency planning and reporting.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
21 Oct 2020Complaint
21 Oct 2020Complaint
Investigated a complaint; no deficiencies identified.
01 Oct 2020Complaint
01 Oct 2020Complaint
Found no deficiencies. Compliance achieved as of 2020-09-23 following a complaint investigation.
12 Aug 2020Complaint
12 Aug 2020Complaint
Determined that one of three sampled staff did not complete four hours of ADRD Level I training within three months of hire, and training documentation was incomplete.
A0086TRAINING - ADRD
12 Aug 2020Monitor
12 Aug 2020Monitor
Found no deficiencies identified during the infection control and generator monitoring visit.
22 Apr 2020Complaint
22 Apr 2020Complaint
The investigation identified multiple deficiencies, including missing or incomplete health assessments, inadequate resident rights protections, and gaps in staff background screenings.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
AZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
16 Oct 2019Complaint
16 Oct 2019Complaint
Determined that no deficiencies were identified during the complaint investigation.
21 Aug 2019Complaint
21 Aug 2019Complaint
Deficiencies identified in prior complaints were corrected; no current deficiencies cited.
16 Jul 2019Complaint
16 Jul 2019Complaint
Identified deficiencies related to background screening records and Clearinghouse registration for staff.
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
26 Jun 2019Complaint
26 Jun 2019Complaint
Corrected deficiencies identified during a complaint investigation.
20 Jun 2019Standard
20 Jun 2019Standard
Identified a deficiency during the re-licensure review and corrected it. A desk review was conducted on 2019-06-20.
28 May 2019Complaint
28 May 2019Complaint
Identified deficiencies in background screening clearinghouse enrollment and electronic adverse incident reporting requirements.
Investigated a complaint and identified multiple deficiencies in health assessments, discharge rights, medication records, staff and resident records, background checks, electronic reporting, and dietary services.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
AZ814BACKGROUND SCREENING CLEARINGHOUSE
A0151PHYSICAL PLANT - EXISTING FACILITIES
08 Mar 2019Standard
08 Mar 2019Standard
Found an emergency environmental control deficiency remained uncorrected, with no evidence that the emergency power plan was approved.
A0162RECORDS - RESIDENT
A0200EMERGENCY ENVIRONMENTAL CONTROL
08 Mar 2019Complaint
08 Mar 2019Complaint
Investigated a second revisit complaint and found no deficiencies.
08 Mar 2019Complaint
08 Mar 2019Complaint
Found no deficiencies. A follow-up on a complaint investigation conducted on 2019-03-08 found no deficiencies.
23 Jan 2019Complaint
23 Jan 2019Complaint
Identified deficiencies in medication records and secure storage practices.
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
22 Jan 2019Monitor
22 Jan 2019Monitor
Verified no deficiencies were present during the follow-up visit.
03 Jan 2019Complaint
03 Jan 2019Complaint
Investigated a medication record issue and identified deficiencies in updating Medication Observation Records for residents who needed assistance with self-administration.
A0054MEDICATION - RECORDS
03 Jan 2019Standard
03 Jan 2019Standard
Found deficiencies related to emergency water supply and emergency power planning.
A0093FOOD SERVICE - DIETARY STANDARDS
A0200EMERGENCY ENVIRONMENTAL CONTROL
20 Nov 2018Monitor
20 Nov 2018Monitor
Found deficiencies related to residents' rights and failure to post water restrictions during a Legionnaire's outbreak.
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
11 Oct 2018Complaint
11 Oct 2018Complaint
Investigated medication management and elopement-related issues, uncovering multiple documentation gaps and failures to follow procedures.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Oct 2018Complaint
11 Oct 2018Complaint
Investigated a complaint on 2018-10-08 and found no deficiencies.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Oct 2018Complaint
11 Oct 2018Complaint
Investigated complaints and licensure activities; found no deficiencies.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Oct 2018Complaint
11 Oct 2018Complaint
Investigated a complaint and licensure-related activities; found no deficiencies.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Oct 2018Complaint
11 Oct 2018Complaint
Found no deficiencies related to the complaint.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
11 Oct 2018Standard
11 Oct 2018Standard
Identified multiple deficiencies across emergency preparedness, health assessments, records, training, and resident contracts.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 4A0162RECORDS - RESIDENT
Class 4A0167RESIDENT CONTRACTS
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
28 Sept 2018Monitor
28 Sept 2018Monitor
Identified deficiencies related to honoring residents' rights and informing residents, families and visitors about a Legionella outbreak, and not following local health department recommendations.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
31 Jul 2018Complaint
31 Jul 2018Complaint
Found no deficiencies. A desk review was conducted in relation to a complaint.
D0001GENERAL LICENSURE STANDARD
07 Jun 2018Complaint
07 Jun 2018Complaint
Investigated a complaint; found no deficiencies during the visit.
21 Mar 2018Complaint
21 Mar 2018Complaint
Found no deficiencies.
14 Feb 2018Complaint
14 Feb 2018Complaint
Identified a deficiency for failing to keep an annual CEMP approval letter on file.
Class 3A0181EMERGENCY PLAN APPROVAL
20 Nov 2017Monitor
20 Nov 2017Monitor
Found no deficiencies during a capacity increase survey.
01 Nov 2017Monitor
01 Nov 2017Monitor
Found no deficiencies during a monitoring visit conducted on 2017-11-01.
25 Nov 2016Standard
25 Nov 2016Standard
Corrected deficiencies identified in a prior licensing action after a revisit, with all corrective actions completed.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0083TRAINING - FIRST AID AND CPR
A0086TRAINING - ADRD
02 Nov 2016Standard
02 Nov 2016Standard
Investigated health assessment documentation and staff training; deficiencies found in required resident health information and first aid certification.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0086TRAINING - ADRD
15 Jun 2016Complaint
15 Jun 2016Complaint
Found that previously cited deficiencies were corrected on the date of revisit.
A0008ADMISSIONS - HEALTH ASSESSMENT
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
12 May 2016Complaint
12 May 2016Complaint
Investigated a complaint alleging deficiencies in staff education related to nutrition and food service; found no documentation of the required annual continuing education for the dietary manager.
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
08 Jun 2015Complaint
08 Jun 2015Complaint
Concluded that previously cited deficiencies were corrected during the revisit. No new deficiencies were cited.
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
23 Apr 2015Complaint
23 Apr 2015Complaint
Found a deficiency in risk management and QA; failed to ensure that suspicions of abuse/neglect were reported to the Department of Children and Families and thoroughly investigated.
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
29 Jan 2015Standard
29 Jan 2015Standard
Found no deficiencies during a revisit.
02 Dec 2014Standard
02 Dec 2014Standard
Found multiple deficiencies across resident care, safety, staffing, training, and records with several violations cited.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 4AZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
Class 4AZ827UNLICENSED ACTIVITY
24 Mar 2014Complaint
24 Mar 2014Complaint
Found no deficiencies identified.
14 May 2013Complaint
14 May 2013Complaint
Investigated a complaint; found no deficiencies during the visit.
28 Mar 2013Monitor
28 Mar 2013Monitor
Found no deficiencies during the survey conducted on March 28, 2013.
05 Dec 2012Initial
05 Dec 2012Initial
Found no deficiencies noted during the licensure survey.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Plantation Oaks Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Plantation Oaks Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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