The Palms of Orlando

    1730 Lucerne Ter, Orlando, FL, 32806
    3.8 · 91 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.77 · 91 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      3.6
    • Building

      3.9
    • Value

      3.5

    Location

    Map showing location of The Palms of Orlando

    About The Palms of Orlando

    The Palms of Orlando sits on Lucerne Terrace, right off Interstate 4, and folks find it's a place where you can get short-term rehab or long-term skilled nursing care in a homelike setting, and this rehab center, known as The Palms Nursing and Rehab at Orlando, handles everything from physical therapy and wound care to speech and swallowing therapy, and they serve all sorts-those who need a short stay after a hospital visit and those who need to live there with more care over time, and they've got 115 certified beds with an average of 103 residents daily, and you'll see all sorts of services going on, like occupational and speech therapy, medication management, IV antibiotic therapy, and help with respiratory and tracheotomy care, and they even provide dental, podiatry, vision, and dermatology care onsite, plus folks come for things like outpatient rehab and respite care too.

    Staff spends an average of 4.43 nursing hours per resident each day, which is higher than what you'd usually get in Florida, but nurse turnover comes in at about 44.2%, which is about the same as the state average, so you get steady help but sometimes new faces, and sometimes folks might hear about their February 2025 inspection that showed four deficiencies, including issues with resident assessment and care planning, care for feeding tubes, and safe use of IV fluids, so while the Joint Commission says they're accredited, these sorts of reports mean there's always room for improvement, and you have to know about such things when looking for the right place.

    Residents have daily activities-group or individual-and can spend time outside in the courtyards, plus there are rooms with cable TV, Wi-Fi, and weekly beautician visits, and you'll even find a dining area by the courtyard where meals are overseen by a dietitian. Policies make sure feeding tubes are used only when needed with resident consent, and infection control is something they take seriously with mask requirements when necessary.

    They've got a team of over 110 caregivers, and care plans are made for each person, and while there are councils for residents and families to have their say, the most recent grades show B-minus for short-term care and D for long-term, and that's something families should ask about. They mainly serve folks who get Medicare and Medicaid, and they offer a broad range of care, including memory care, palliative, and hospice, with all the layers from independent and assisted living to adult day services and skilled nursing. Owned by Orlando Fl Holdco LLC with ties to Robert and Sharon Schoenfeld, The Palms of Orlando is for profit, doesn't report how management runs, and is connected with South Orange Health and Rehabilitation Center.

    The focus here's on a whole-team approach to caring, working on balance, strength, and the ability to move, and they offer social services and all sorts of advice and planning, especially for families dealing with all that comes with growing older. Visitors are allowed with some rules to keep everyone safe from infections. The Palms of Orlando rates 2.9 out of 5 with 38 reviews, and while you'll find amenities and staff who try to meet everyone's unique needs, it's always wise to visit, ask about inspection results, and talk with staff to make sure it's the right fit for you or your loved one.

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