Promedica Heartland Health Care Center-Prosperity Oaks is a senior living facility in Palm Beach Gardens, FL, also known as ProMedica Skilled Nursing And Rehabilitation - Prosperity Oaks, with 120 beds and a team of nurses, aides, and housekeeping staff who earn praise for kindness and service. The center focuses on skilled nursing, rehabilitation, memory care, and palliative care, with post-hospital skilled nursing for people who need help after illness, injury, or surgery. Residents can get help with bathing, dressing, medication, and meal preparation, and meals can fit special diets such as low-sodium, diabetes-friendly, and allergy-sensitive needs. The facility has both private and semi-private rooms-some with private bathrooms, cable TV, Wi-Fi, phone access, and kitchenettes. Meals are served through community-sponsored dining with all-day meal options, and there are snacks available as well.
Amenities include housekeeping, laundry, transportation, parking, spacious grounds, outdoor spaces, walking paths, gardens, and dedicated spaces for rehab. There's a movie theater, game room, library, arts and crafts room, fitness room, and activities such as gardening, music, religious events, and current events discussions. Programs encourage physical, mental, and psychological well-being with group activities, resident-run programs, daily schedules, and a family council that allows concerns to be discussed openly.
Care services support varying needs, including short-term and long-term care, memory care, cardiac, diabetic, orthopedic, oncology, wound care, and rehab through ProMedica Total Rehab+ programs. Staff can manage wounds, infections, surgical recovery, and skin breakdown and can apply special treatments like Steri-Strips, antibiotics, and surgical debridement. Nursing coverage runs 12-16 hours daily with a 24-hour call system for emergencies. Outpatient rehab and home health services are available.
Promedica Heartland Health Care Center-Prosperity Oaks has a Medicare rating of four out of five stars, Joint Commission accreditation, and a reputation for good short-term care and staff-to-resident ratios, but it's also faced federal fines, citations, and lawsuits over care issues like falls, infections, bed sores, and resident activities, with several enforcement actions tied to resident care. Regular inspections by the Centers for Medicare & Medicaid Services (CMS) ensure compliance, and the facility strives to keep residents' independence and social interaction at the center of its approach. Most people stay here for recovery and try to regain enough strength to return home or move to less intensive care, but some make this their long-term home. The center accepts Medicare and Medicaid and is part of the ProMedica healthcare network, linking residents to hospitals and doctors across the area.
