Seagrass Village Independent Living

    201 Seagrass Dr, Panama City Beach, FL, 32407
    4.7 · 23 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Mostly positive, expect occasional issues

    I moved my mom here and overall we're very happy: the community is beautiful and exceptionally clean, apartments are spacious, the staff (especially dining and activities teams) are kind and attentive, and the chef's meals plus live music, happy hours and classes keep residents engaged. It feels safe, the location is convenient, and move-in was smooth. Downsides: management and weekend/front-desk responsiveness can be poor, advertised 24/7 security/transport and some services (laundry, driving) have been reduced, grounds/maintenance need attention, and meals cost extra. I'd recommend it for independent living but plan for added fees and occasional staffing/maintenance issues.

    Pricing

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    Amenities

    4.70 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      4.4
    • Meals

      4.3
    • Amenities

      3.9
    • Value

      3.0

    Pros

    • High-quality dining (frequently described as restaurant or high-end)
    • Wide variety of engaging activities (painting, aerobics, water aerobics, chapel, happy hour, live music, bingo, salon)
    • Kind, helpful, and attentive staff (several accounts of staff going above and beyond)
    • Warm, friendly residents and strong community feeling (celebrations, birthdays, social engagement)
    • Spacious, clean apartments
    • In-apartment washer and dryer available in many units
    • Kitchen appliances provided in apartments
    • Snacks, coffee, and tea available around the clock
    • Convenient location
    • Smooth move-in experiences for multiple residents (helpful sales/staff support)
    • Numerous social events and live music several times a week
    • Many reviewers would recommend or highly recommend the community

    Cons

    • Rude or unresponsive management reported by multiple reviewers (particularly weekends)
    • No consistent 24-hour security as advertised / contradictory reports about security availability
    • Driving/transportation service reportedly reduced (now only twice a week)
    • Front gate malfunctioning or not working
    • No peepholes in front doors
    • Unfenced dog park
    • Pond without fountain and other aesthetic/maintenance shortfalls
    • Poor grounds/landscaping maintenance (mold, lichen, weeds, armadillo holes)
    • Serious backyard drainage issues and dark backyards with no motion-sensor lighting
    • In-apartment washer/dryer sometimes non-functional or effectively useless; laundry facilities often crowded
    • Meals sometimes not included in Villa fees; food price increases and limited entree variety
    • Understaffing and perceived poor management in some reports
    • Mixed reports about front desk responsiveness (some say responsive, others say unresponsive)
    • No dishwasher in apartments
    • Some reviewers feel the community is small or offers little to some residents
    • Cost concerns—some find it too costly despite others saying it's reasonable for the area

    Summary review

    Overall impression: Reviews of Seagrass Village Independent Living skew strongly positive in areas that many prospective residents prioritize: dining quality, social opportunities, and staff warmth. Across multiple summaries residents and family members repeatedly praise the dining experience (often calling it restaurant-quality), the breadth and frequency of activities, and the kindness and helpfulness of staff. Many reviewers highlight that their loved ones gained social engagement and joy after moving in, and multiple accounts note smooth move-ins and exceptional efforts by specific staff (including praise for a sales director named Robin). Cleanliness and spacious apartments are also frequently cited positives, as are the convenient location and the steady stream of events, live music, and celebratory community culture.

    Dining and activities: One of the clearest strengths is the dining program — several reviewers call the food excellent and the dining room experience warm and attentive. Servers and chefs receive direct praise, and specific notes mention daily lunch and dinner specials and an overall high standard of food preparation. At the same time, there are recurrent comments about meal pricing and inclusion: some reviewers note that meals are not included in certain Villa fees and that food price increases and limited entrée variety have been concerns. Activities are another major positive theme: painting classes, aerobics (including water aerobics mentioned by some), chapel services, happy hours, live music, bingo, and an in-house salon contribute to a robust social calendar that residents find engaging and mood-enhancing.

    Staff and service quality: Most reviews emphasize friendly, helpful, and sometimes extraordinary staff performance. Several accounts describe staff going above and beyond routine duties, the sales team providing paperwork assistance, and front desk employees being responsive and smiling. However, this area also includes notable contradictions: a subset of reviews report rude management, an unresponsive weekend front desk, and understaffing. These mixed reports suggest variability in service depending on time of day, staff on duty, or possibly which building/villa is referenced. Highlighted positive personnel include the sales director and dining staff; highlighted negatives center on weekend responsiveness and perceptions of management attitude.

    Facilities and maintenance: Interior maintenance and cleanliness of common areas receive consistent praise, but exterior and grounds maintenance is a recurring concern. Several reviewers describe poorly maintained landscaping (weeds beside houses, mold and lichen in backyards), armadillo holes, a pond without its fountain, and an unfenced dog park. Specific and serious property issues appear in multiple summaries: backyard drainage problems, dark backyards without motion-sensor lighting, and front gate malfunctions. Safety and security are a repeated pain point — some residents say there is 24/7 availability and feel safe, while others report no 24-hour security despite advertising, no peepholes in doors, and unresponsiveness from the weekend front desk. These contradictions make it important for prospective residents to verify current security arrangements and recent maintenance remediation efforts in person.

    In-apartment amenities and practical issues: Apartments are described as spacious and generally well-appointed, with kitchen appliances provided. Many units include an in-apartment washer and dryer, which is listed as a pro by numerous reviewers; however, multiple accounts counter that the washer/dryer is useless or that residents would prefer a laundry service because on-site laundry facilities are often crowded. Other practical gripes include the lack of dishwashers in apartments and complaints that dining times are scheduled close together, which may complicate routines. Transportation services also raised concerns: at least one reviewer reported reduction of driving services to twice a week, which can impact residents who rely on scheduled transport for errands and appointments.

    Patterns and contradictions: The reviews reveal two consistent patterns: (1) very strong praise for food, activities, staff friendliness, and social life; and (2) repeated, specific operational and maintenance complaints that relate to management, security, and exterior upkeep. Crucially, many reviewers end up highly recommending the community despite these operational concerns, indicating that for many residents the social, dining, and staff strengths outweigh the negatives. Still, the recurrence of specific maintenance and security issues (gate, drainage, backyard lighting, grounds upkeep) suggests systemic gaps that the community should address.

    Bottom line and recommendations for prospective residents: Seagrass Village appears to be an excellent fit for independent seniors seeking an active social life, high-quality dining, frequent activities, and kind, engaged staff. However, prospective residents and decision-makers should perform due diligence on a few operational points before committing: confirm actual security hours and front-desk coverage (especially weekends), inspect grounds and backyard drainage/lighting, verify the condition and functionality of in-unit laundry and kitchen appliances, ask about the current status of the driving/transportation schedule, clarify what meals are included in fees and any recent price changes, and inquire about maintenance response times. Given the mix of very positive communal life and recurring maintenance/security complaints, an in-person visit focused on both social atmosphere and hard infrastructure will give the clearest picture of whether Seagrass Village matches a particular resident’s priorities.

    Location

    Map showing location of Seagrass Village Independent Living

    About Seagrass Village Independent Living

    Seagrass Village Independent Living sits on 22 acres in Panama City Beach, Florida, near the shops, restaurants, and some of the state's best beaches, and folks who move in can pick from apartments or private villas, so there's a bit of something for most folks who want space or privacy, and those villas especially have roomy two-bedroom, two-bath layouts, full kitchens with island bars, laundry rooms, and two-car garages, so you won't need to worry about any of the outside maintenance or landscaping because staff take care of that. The apartments and villas come with washers and dryers, screened balconies or lanais, and even some nice views of the pond or landscaped grounds, with rooms that offer walk-in showers, accessible bathtubs, grab bars, and comfortable furnishings for safer living, and you often see French doors and a coastal feel in the décor. The community welcomes people aged 55 and older and doesn't offer healthcare or personal care services-so it's designed for those who want to live independently without the fuss of home upkeep and chores. You get to enjoy restaurant-style dining with three chef-prepared meals a day if you sign up for the meal plan, though meals aren't included for villa residents, but you can join all the social lunches, have soups, salads, sandwiches, desserts, and as much coffee or tea and snacks as you'd like anytime day or night.

    Amenities are a strong point here, and you'll find a big outdoor pool, a hot tub, a fitness center with cardio machines like ellipticals and bikes, an in-house movie theater, a library, a beauty salon and barber shop, game rooms, social spaces with cozy seating, and a fireplace with calming décor, and you'll also spot common areas with big TVs, blue armchairs, and relaxing décor throughout the building. Residents get housekeeping, transportation, and beauty services as part of their stay, with friendly staff always around, some recognized for their good work through employee of the month programs. There are plenty of planned activities, like live music several times a week, bingo, crafts, daily happy hours, social and exercise programs like water aerobics for those who want to keep busy and stay connected, plus devotional services both onsite and offsite for those interested. The grounds are landscaped with a big pond, covered patios, and grilling areas for cookouts or just relaxing, and everything is kept safe, clean, and welcoming, at least according to residents who say the community feels friendly and everyone's got chances to socialize, learn, or stay active.

    Seagrass Village is an age-restricted, certified, and licensed community, with a focus on helping seniors stay independent while enjoying resort-style amenities and maintenance-free living. There are options to tour in person or via video if you want a better sense of the inside, including the suites, dining, and daily life. The staff focuses on meals with health in mind, and the focus on activities and social events encourages everyone to take part, whether it's a big gathering or just coffee with a friend in one of the sitting rooms. Pets are welcome, and the Wi-Fi is good if folks want to stay connected with family. The environment is relaxed, and while it doesn't offer healthcare, it's a good place for healthy, active seniors looking for independent living close to Florida's beaches.

    About SRI Management, LLC

    Seagrass Village Independent Living is managed by SRI Management, LLC.

    Founded in 2000 and headquartered in Tallahassee, Florida, SRI Management operates 57 senior living communities across 13 states. Led by CEO Don W. Bishop, the company provides independent living, assisted living, memory care, and enhanced assisted living services. Their philosophy centers on the "Golden Rule" with core values of character, compassion, commitment, consistency, and communication.

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