The Landing of Panama City Beach

    401 Alf Coleman Rd, Panama City Beach, FL 32407
    • Assisted Living
    • Memory Care

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    Reviews

    4.38·(55)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.3
    • Meals

      3.8
    • Amenities

      4.4
    • Value

      2.2

    Pros

    • Compassionate, attentive staff
    • Knowledgeable memory-care programming
    • Strong security and elopement-prevention design
    • Clean, modern, well-maintained facility
    • Attractive outdoor spaces and courtyard
    • Engaging activities and entertainment
    • On-site personal-care services (hair, nails, laundry)
    • On-site nursing and clinical presence
    • In-house dining with chef-prepared meals
    • Flexible admissions and emergency accommodation

    Cons

    • Inconsistent care quality across shifts and residents
    • Staff turnover and understaffing affecting responsiveness
    • Gaps in clinical oversight and medication-management processes
    • Inconsistent dining assistance and meal-service procedures
    • Variability in staff communication tone and family updates
    • Opacity and extra charges for additional care services
    • Sanitation and incontinence-care concerns in some instances
    • Inconsistent safety and fall-prevention practices
    • Inconsistent activity scheduling communication

    Summary of reviews

    The Landing of Panama City Beach receives a mix of strongly positive and concerning observations. Many families praise the facility's physical environment and design: it is described as clean, modern, and well maintained with attractive outdoor spaces and a courtyard. The community's security features and elopement-prevention design are noted as robust, and the smaller, straightforward layout appeals to those looking for a contained memory-care setting. Several reviewers highlighted flexible admissions, emergency accommodation, and a family-oriented admissions process that can ease transitions.

    Staff and clinical presence are frequent strengths in the reviews. Numerous comments characterize staff as compassionate, attentive, and knowledgeable about dementia care; there are consistent references to engaged activities directors, helpful nurses, hospice support when needed, and on-site personal-care services such as hair and nail salons and laundry. An on-site nurse and an in-house dining program with chef-prepared meals are cited positively, and many families report that residents enjoy the activities, entertainment visits, and social opportunities available.

    However, a recurring pattern of operational weaknesses appears across reviews. Care quality is described as inconsistent: some families report excellent, attentive care while others describe delays in assistance and lapses in basic care tasks. Staffing instability and turnover, and periods of understaffing, are linked to slower responses, communication delays, and variable bedside attention. Related clinical concerns include gaps in medication-management and documentation processes and uneven monitoring practices — at times families note insufficient follow-up after incidents, while others describe overly frequent clinical checks.

    Dining and daily care procedures also show variability. While some residents enjoy the meals, others note inconsistent meal assistance (for example, lack of help with cutting food, limited utensils or napkin availability, and slow beverage service). Communication about activities and daily routines can be inconsistent as well, which affects family engagement and expectations. Several reviewers also raised sanitation and incontinence-care concerns in specific instances, indicating the need for consistent quality control.

    Administrative and financial issues surface in multiple reviews. Families describe additional fees for extra care or services and some opacity around these charges; this contributes to perceptions of value inconsistency relative to other local options. Management turnover and the need for stronger monitoring and follow-through are recurrent themes, with families asking for clearer, more timely updates and more proactive oversight when problems arise.

    In sum, The Landing presents several clear strengths — a well-designed, secure campus; robust memory-care programming; on-site services; and many staff members who families find compassionate and effective. At the same time, prospective residents and families should be aware of variability in day-to-day operations tied to staffing and management stability, clinical oversight, dining assistance, sanitation practices, and fee transparency. During a tour or intake, it would be prudent to ask specific questions about staffing levels and continuity, medication and incident communication processes, meal-assistance protocols, sanitation checks, and a clear breakdown of potential extra charges to assess whether the current operational practices meet a particular resident's needs.

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    Location

    The Landing of Panama City Beach is located at 401 Alf Coleman Rd, Panama City Beach, FL, 32407.

    About The Landing of Panama City Beach

    The Landing of Panama City Beach sits at 401 N Alf Coleman Rd and carries a name that fits its nautical theme, with coastal décor and tranquil indoor spaces where residents enjoy comfortable seating. The place offers several care services, including hospice, home care, assisted living, independent living, memory care for Alzheimer's and dementia, respite care, and more, all with a team of resident assistants and nurses on-site 24/7. The building and grounds are both wheelchair friendly, with wide hallways, modern fixtures, accessible apartments, and rooms that use calming colors, rustic accents, and comfortable furnishings, though there aren't kitchens inside the units. Residents receive personalized care, such as help with bathing, getting dressed, grooming, and toileting, medication management, and health reminders, plus a licensed nurse stays available at all hours.

    People living there get safety features like gated entries, controlled access, fall prevention programs, remote monitoring, and regular wellness checks every 1-2 hours, and staff respond quickly to concerns. The community puts a focus on memory care and has safety rails, a memory care salon, activity rooms, arts and crafts studios, and outside areas with gardens, water features, and a secured patio. Meals come through communal dining, private dining, or room service, and residents give input for menu options; meals fit special diets, like low-salt, low-fat, diabetic, vegetarian, renal, or Dysphagia needs, all approved by a dietitian.

    Medical clinics and therapy services including occupational, physical, speech, and post-acute rehab are available right on the property for convenience. There's help with transportation for errands and doctor visits, plus shopping trips and wheelchair-accessible vans. Residents join a full calendar of activities - music, arts and crafts, tabletop games, karaoke, noodle ball, outings, educational programs, and live entertainment like singing visits, all designed to keep minds and bodies active. Staff set up family-inclusive events such as monthly celebrations and Mother's Day tea, and families can visit at any time, even late at night if needed. The staff training covers behavior management, diabetes care, medical needs, safety, and ethics, and the community is known for having kind, patient, and knowledgeable caregivers.

    Housekeeping, laundry, and maintenance come included, and there's a mail service, chaplain, and religious services on site. The community supports pets and offers pet therapy; memory care is designed to reduce confusion and wandering. Suites provide Wi-Fi and cable TV, and the community offers private or semi-private layouts, depending on what families want. Residents and families can take a virtual tour of the grounds, use a resident portal for updates, or calculate estimated costs with provided tools. Regular staff training and fall management aim to keep everyone safe, and care plans change as residents' conditions change, especially in end-of-life stages with hospice support. The Landing gets positive marks for its clean, well-designed buildings, friendly staff, and compassionate day-to-day care, always trying to help seniors feel at home, connected, and comfortable as they age.

    About SRI Management, LLC

    The Landing of Panama City Beach is managed by SRI Management, LLC.

    Founded in 2000 and headquartered in Tallahassee, Florida, SRI Management operates 57 senior living communities across 13 states. Led by CEO Don W. Bishop, the company provides independent living, assisted living, memory care, and enhanced assisted living services. Their philosophy centers on the "Golden Rule" with core values of character, compassion, commitment, consistency, and communication.

    People often ask...

    The Landing of Panama City Beach offers assisted living and memory care.

    There are 27 photos of The Landing of Panama City Beach on Mirador.

    The full address for this community is 401 Alf Coleman Rd, Panama City Beach, FL 32407.

    No, The Landing of Panama City Beach does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    AHCA file number11969433
    StatusActive
    Facility typeAssisted Living Facility
    Capacity70 residents
    View the official license record

    Inspection Reports

    21

    Reports

    0

    Type A Citations

    0

    Type B Citations

    9

    Complaints

    8

    Years

    01 Apr 2026Standard
    Observed deficiencies in emergency power planning and environmental control, including generator portability, fuel supply, and emergency procedures.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    31 Dec 2025Complaint
    Investigated an unannounced complaint investigation; found no deficient practices and compliance with Florida State Regulations.
    28 May 2025Standard
    Found no deficiencies. A biennial relicensure survey and a concurrent Emergency Environmental Control survey were conducted on May 27-28, 2025.
    23 Jul 2024Complaint
    Investigated a complaint survey and related environmental control survey; no deficient practice identified.
    20 Feb 2024Complaint
    Found no deficiencies after an unannounced complaint survey and a generator assessment.
    28 Aug 2023Monitor
    Determined that no deficient practices were identified during an emergency environmental control monitoring survey conducted on 2023-08-28.
    05 Apr 2023Complaint
    Found no deficiencies after an unannounced complaint survey.
    24 Mar 2023Standard
    Identified deficiencies were found to be corrected after a desk-review revisit conducted on March 24, 2023.
    09 Feb 2023Standard
    The inspection identified several deficiencies related to medication handling, unlicensed assistive practices, and staff training and orientation. These issues indicate failures to meet required resident-care and staff-education standards.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0083TRAINING - FIRST AID AND CPR
    24 Jan 2023Complaint
    Determined that deficiencies were corrected after an unannounced revisit conducted for a complaint survey.
    16 Nov 2022Complaint
    Investigated a complaint and found deficiencies in elopement safety and staff training practices.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    26 Sept 2022Monitor
    Found no deficiencies identified after an unannounced generator assessment on 9/26/22.
    07 Jun 2022Complaint
    Found deficiencies corrected after an unannounced revisit, supported by submitted evidence and documentation.
    20 Apr 2022Complaint
    Investigated deficiencies in staff training, orientation, emergency procedures, and adverse incident reporting, finding multiple noncompliance issues related to training and QA processes.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0165RISK MGMT & QA
    11 Mar 2021Standard
    Found no deficiencies. The biennial survey did not identify any deficiencies.
    21 Jan 2021Monitor
    Found no deficiencies identified during a focused infection control survey conducted on January 21, 2021.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    25 Aug 2020Monitor
    Concluded that no deficient practices were identified during a focused infection control survey conducted on August 25, 2020.
    16 Oct 2019Complaint
    Found no deficiencies identified during the unannounced complaint survey and monitoring visit conducted on 2019-10-16.
    18 Jan 2019
    Concluded deficiencies were corrected after a follow-up survey.
    • D0001GENERAL LICENSURE STANDARD
    17 Dec 2018Monitor
    Found deficiencies in staff training documentation; three of six licensed nurses lacked current First Aid and related training documentation.
    • Class 3A0083TRAINING - FIRST AID AND CPR
    05 Sept 2018Initial
    Found no deficiencies identified during the survey.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Landing of Panama City Beach. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Landing of Panama City Beach directly. There is no cost for this service. We are compensated by the community you select.

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