Lisenby Retirement Center

    1400 W 11th St, Panama City, FL, 32401
    3.0 · 4 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Friendly staff, management fails residents

    I appreciate the respectful, friendly staff and some areas are kept clean, but mismanagement and a tight budget leave caregivers overwhelmed and resident care suffering. Food often runs out, the elevator breaks down monthly, repairs are band-aid fixes with costs passed to residents - this place needs new ownership/management.

    Pricing

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    Amenities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Lisenby Retirement Center

    About Lisenby Retirement Center

    Lisenby Retirement Center in Panama City, FL, sits in a building that was once a hospital and now serves as a community for seniors needing assisted living, memory care, and independent living. Ms. Caroline Molaski is the unit manager, and the staff is known for being friendly and helpful, with people available around the clock to assist with everything from bathing and dressing to moving from a bed to a wheelchair. Residents can choose from studio, one-bedroom, semi-private, or two-bedroom rooms, and the center has a skilled nursing facility with 22 beds for those needing more medical care. There are dedicated Memory Care programs for people with Alzheimer's and other memory issues, complete with secured spaces to prevent wandering and activities designed for mental engagement and safety, while personalized care plans help meet each resident's physical and psychological needs.

    The center prepares three homemade meals each day, accommodates special diets for diabetes or high blood pressure, and offers an ice-cream cart weekly. Social life stays lively with a regular schedule of games like Bingo, music and art activities, seasonal holiday celebrations indoors and outdoors, board games, fitness plans, and outings such as trips to local theaters or cultural spots. The newsletter, Lisenby News, comes out at the start of each month to catch everyone up on what's happening. Devotional activities are available, and there are both indoor and outdoor spaces for events or relaxing. A barber or salon, jacuzzi, sauna, health room, and yard areas add some comfort, and residents can get help with laundry, housework, cleaning, and transportation to medical appointments or errands. A traveling stylist visits, and there are special programs like pet therapy and music therapy for those who enjoy them.

    The staff helps residents keep their independence and dignity, stepping in when someone needs help with things like incontinence care, non-ambulatory support, or medication such as insulin monitoring. Security is a focus, with a locked and alarmed environment. The nurses and aides can manage high-acuity needs, and there's emergency help at all hours. The center offers both short-term and long-term care options, and residents can get skilled nursing, assisted living, independent living, and in some cases, referral for hospice or home care through nearby communities. Community, social connection, and comfort play big roles, and residents and their families often feel close and supported, with a 9.4 review score as a sign of positive feedback over time. While Lisenby Retirement Center isn't BBB accredited, it does hold an A+ BBB rating, and continues to offer relaxed, home-like senior living with necessary support and a variety of daily activities. Fees vary depending on the level of care and room choice, and there's a sense of everyone looking out for one another in daily life.

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