Panama City Health and Rehabilitation Center

    924 W 13th St, Panama City, FL, 32401
    3.7 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Kind caregivers; inconsistent, unsafe care

    I have mixed feelings. Many caregivers are kind and compassionate and the building is generally clean with flexible visiting hours, which I appreciated, but care is inconsistent and seems to depend on the nurse on duty. I've experienced medication mismanagement and serious medical mishandling (including a lost transplant leading to dialysis), missing/lost laundry and other items, unfriendly desk staff, and management that won't act on complaints. Food and nursing assistant services are poor, the facility is crowded/noisy and the old four-person rooms undermine privacy.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      2.7
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of Panama City Health and Rehabilitation Center

    About Panama City Health and Rehabilitation Center

    Panama City Health and Rehabilitation Center sits in Panama City, FL, with more than 120 beds, and focuses mainly on rehabilitation services for seniors who need some extra help after surgery or illness, and it has nursing home services for long-term care, so you'll find both short stays and ongoing support in the same place. The center's staff includes over 100 certified nurses, and they provide 24-hour nursing care supervised by a physician, offering skilled nursing care for people who need more medical help, along with support for daily activities like bathing, dressing, eating, and medications, plus medication management and help with mobility or transfers when needed. Rooms come as studio layouts with features like private bathrooms, Wi-Fi, and are furnished, which can make things simpler for residents and their families.

    You'll see that Panama City Health and Rehabilitation Center meets federal standards for Medicare and Medicaid reimbursement, and they accept both, so folks with those benefits can stay there if they need this level of care, plus it has the ability to store and dispense medication on site. The facility holds a community rating of 5.5 out of 10 based on reviews, and another rating of 3.8 from 6 reviews, so opinions from families seem mixed. For medical and therapy needs, the staff offers physical therapy, occupational therapy, speech and language pathology, podiatry, social work, clinical lab services, pharmacy, dental, mental health support, and diagnostic X-rays, so most care happens right at the center without folks needing to go somewhere else.

    Around the building, you'll find things like walking paths, a garden, and outdoor common areas, as well as a fitness and wellness room, spa/sauna, and spaces for activities like an arts room, library, movie theater, and game room, which gives residents places to socialize or enjoy something new. Community activities happen regularly, from movie nights and music programs to games, fitness, and resident-run events, and there's a community activity room for organized gatherings. The dining room serves restaurant-style meals with all-day dining, plus options for allergy or diabetes restrictions, and a professional chef helps make sure special diets are handled. Services cover housekeeping, laundry, transportation, parking, concierge, and move-in coordination, which can lift some worries for seniors and their families.

    Charlotte Merrill manages the center, and staff offers supervision and non-ambulatory care all day and night, using a 24-hour call system for resident support, which helps folks feel safe. The center suits people needing skilled nursing, custodial care, or a mix of rehabilitation and long-term living, and serves folks who need both medical and daily care, whether from recent illness or just aging. While it has a lot of on-site medical services and activities, reviews and ratings show experiences can vary, so it's wise for families to tour the facility and ask questions to see if it fits what's needed. More details and specifics can be found on its website if families want to look deeper into care, programs, or schedules.

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