Avante at St. Cloud

    1301 Kansas Ave, Saint Cloud, FL, 34769
    3.4 · 79 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff amid dangerous understaffing

    I had a mixed, often alarming experience. Some CNAs, nurses and therapists were compassionate and parts of the building are clean and renovated, but chronic understaffing and poor communication meant missed meds, ignored call buttons, delayed/absent monitoring and several hospital transfers. My belongings went missing or were ruined in laundry, billing was a recurring mess, and language barriers/unresponsive administration made advocacy necessary. Food, hygiene and safety were inconsistent; I would only consider this place with constant family oversight and extreme caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.39 · 79 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.5
    • Meals

      2.4
    • Amenities

      3.1
    • Value

      1.8

    Location

    Map showing location of Avante at St. Cloud

    About Avante at St. Cloud

    Avante at St. Cloud sits at 1301 Kansas Ave, right next to the Orlando Health hospital in Saint Cloud, FL, which makes hospital care nearby if folks need it. The place has 131 certified beds, and you'll see about 123 residents living there on any given day, all getting care around the clock. The staff speaks English and there's some bilingual staff too, which helps everyone feel at home. The Royal Gardens of St. Cloud offer a peaceful spot with green lawns, shaded patios, tables, and nice areas to sit outside, and inside, there's a welcoming reception with comfy chairs and a friendly front desk, plus a residents lounge, a dining room with round tables and a big TV, and rooms with private or semi-private options including private bathrooms and furniture.

    Avante at St. Cloud serves as a Skilled Nursing Facility, handling a wide range of needs from daily activities like eating, bathing, dressing, and getting around, to more involved medical care like wound care, IV medication, pain management, memory care, and hospice and respite services. The staff provides physical therapy, occupational therapy, and speech therapy, and there're many specialized services for people recovering from surgery, stroke, cardiac problems, COVID-19, orthopedic injuries, and more. There's a medical director from the KOPA medical group, and your care comes from a team that includes doctors, nurses, various therapists, case managers, and nutritionists. Obla Care Solutions, a licensed and Medicaid-certified agency, offers personalized care plans, plus management for disease, case, and utilization, while staff also helps with light housekeeping, laundry, shopping for groceries and medicine, and keeping things tidy.

    Meals come prepared by a gourmet chef, so nutrition gets proper attention and folks can also join in special activities, recreational events, exercise groups, social events, and educational or community programs. Avante at St. Cloud keeps hair and grooming simple with an onsite beauty/barber salon and keeps the residents' health covered with monitoring for oxygen and breathing, dialysis, BIPAP/CIPAP, IV therapy, and more, plus counseling, psychological and podiatry services, vision care, and pulmonary rehab. There's 24-hour nurse coverage, about 3.39 nurse hours per resident per day, and the nurses see regular turnover at a rate of 40.7%. While the center got a CMS five-star rating for overall staffing and RN staffing and a CMS Quality Measures Rating, state inspectors have found some issues in the past, including problems with letting residents self-administer drugs, pain management, and physical restraints rules, with 20 deficiencies showing up on reports.

    Avante at St. Cloud runs as a for-profit corporation and belongs to the Avante Centers group. The facility doesn't accept new residents right now, but it makes visiting easy for family and friends, since visits support health and recovery, and they offer volunteer training, debriefing services, and counseling. There are transportation services, emergency call systems, furnished rooms, and a focus on helping residents keep as much independence as possible, especially for those living with dementia or needing memory care. The community culture encourages social connection, and staff tries to enrich the lives of everyone staying there, all while maintaining strong infection control.

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