Westchester of Sunrise

    9701 W Oakland Park Blvd, Sunrise, FL, 33351
    3.1 · 41 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Spacious affordable yet inconsistent care

    I was attracted by the spacious, affordable apartments, pleasant grounds and a genuinely strong therapy/nursing team - many staff are warm, helpful and the dining room can be excellent. That said, management turnover, understaffing and poor communication are chronic: meds and care were sometimes delayed, activities frequently canceled, and promises went unmet. Cleanliness and safety are inconsistent - I encountered moldy smells, dirty hallways, laundry problems and reports of pests. It's fine for short rehab or budgeted stays if you accept tradeoffs, but I wouldn't trust it for high-needs memory or long-term care without proof of sustained improvement.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Medication Reminders
    • Skilled Nursing

    Healthcare staffing

    • Nurse on Staff (Part time)
    • Staff trained in Medication Management

    Meals and dining

    • Communal Dining

    Transportation

    • General Transportation Services

    Common areas

    • Entertainment Venues

    Community services

    • Housekeeping Services
    • Laundry Services
    • Linen Services
    • Meal Preparation

    Activities

    • Facilitated Field Trips/Outings
    • Salon Services

    Miscellaneous

    • English spoken

    3.10 · 41 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      2.8
    • Amenities

      3.1
    • Value

      3.0

    Location

    Map showing location of Westchester of Sunrise

    About Westchester of Sunrise

    Westchester of Sunrise is an assisted living community that can serve up to 119 adults, and Mr. Charles is the administrator who cares about each resident as if he knows them personally. Staff members center their work around compassion, always showing kindness and making the atmosphere feel friendly and welcoming, and when you go there, MedTechs and trained nursing assistants are on duty every day and night, helping residents with daily needs but also taking the time to truly interact and engage in conversation. Residents see home health therapists for therapy visits, and there's regular access to physicians too, right inside the building. Care plans are made by a team who consider each person's individual needs, and the focus remains on independence, dignity, comfort, and respect while giving help only when it's necessary, making sure everyone keeps as much freedom as possible.

    There are three main services offered: assisted living, adult day care, and home health care, along with memory care for those with Alzheimer's or dementia, and independent living and home care for seniors who want companionship or need a bit of help in their own home. The community layout and activities encourage families and residents to be involved in daily life, and the place tries to be close-knit and promote healthy lifestyles. Daily life comes with three nutritious meals and snacks, plus restaurant-style dining, and plenty of social activities like game nights, group outings, fitness classes, arts and crafts, and even piano music, with a library and game room always open for a quiet afternoon or a round of billiards with friends. Waterfront units and a resident lounge are available, and there are different room types like studios and two-bedroom suites, and semi-private choices too, so people can find what works best for them.

    The staff give personal care such as bathing, dressing, medication management, and housekeeping, with laundry service so no one has to worry about chores, and for beauty needs there's a barber and beautician on site. Transportation is provided for social outings and appointments, and elevators make it easy to get around. Activities are designed to keep everyone engaged mentally, physically, and socially, with some awards won for how well the programs work to help residents stay sharp and connected, and the extended hours on weekends-from 9 a.m. to 9 p.m. on Sunday, and till 7 p.m. on Saturday-mean visits feel relaxed and unrushed. Westchester of Sunrise is licensed as AL#7440 and passes regular state reviews, and there's a simple photo gallery and tours available for anyone who wants a real glimpse of daily community life. The goal always stays the same: to treat everyone with compassion, concern, and respect, while promoting as much independence and dignity as possible, all supported by helpful, joyful staff and a wide range of services built to make life comfortable and fulfilling.

    About Sunrise Senior Living

    Westchester of Sunrise is managed by Sunrise Senior Living.

    Sunrise Senior Living is one of the largest senior care operators in North America, managing over 270 communities across the United States and Canada with approximately 22,000 employees. Founded in 1981 by Paul and Terry Klaassen in Oakton, Virginia, Sunrise pioneered the Victorian mansion-style senior living community design, inspired by Dutch senior care models and European hospitality concepts. Headquartered in McLean, Virginia, Sunrise offers a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and hospice coordination.

    The company's signature memory care programs include Terrace Club Neighborhoods for residents with early to moderate memory loss, and Reminiscence Neighborhoods for those with advanced Alzheimer's and dementia. As an Authorized Validation Organization, Sunrise practices the Validation Method—which they call "exquisite listening"—using empathy-based communication techniques to reduce anxiety and improve quality of life for memory care residents. Their Live With Purpose™ programming engages residents through personalized activities aligned with their interests and life experiences.

    Sunrise leverages advanced technology including Sunrise CareConnect, an electronic health record system built on PointClickCare technology that enables real-time documentation, comprehensive health tracking, and remote access for healthcare providers. The Road Home Program offers specialized 30-day transitional care for seniors discharged from hospitals or rehabilitation centers, providing medication management and 24/7 support.

    The company has achieved notable sustainability certifications, with facilities earning WELL Health-Safety Rating, WELL Equity Rating, ENERGY STAR® certifications, and LEED Silver designation. Sunrise communities feature Individualized Service Plans, Designated Care Managers, and welcome pets, with many locations maintaining community cats or dogs. After celebrating 40 years in 2021, Sunrise continues its mission to champion quality of life for all seniors through their resident-centered, holistic approach to senior care.

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