Vero Beach Care Center

    1310 37th St, Vero Beach, FL, 32960
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent therapy, terrible long-term care

    I had a mixed, stressful experience. The building was very clean, therapy was excellent, and many nurses/CNAs and front-desk staff were kind and helpful. But admissions and admin communication was poor (voicemails ignored, slow paperwork, extra out-of-pocket charges), and chronic understaffing/turnover meant unresponsive care-missed meds, ignored call lights, delayed showers, bedsores, alleged theft and even public humiliation. Short rehab stays may be fine; I would not trust this place for long-term or complex nursing care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.39 · 103 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.4
    • Amenities

      2.8
    • Value

      1.8

    Location

    Map showing location of Vero Beach Care Center

    About Vero Beach Care Center

    Vero Beach Care Center sits in Vero Beach, FL, and holds 159 certified beds for skilled nursing and rehabilitation needs, and you'll find both private and semi-private rooms with amenities like cable TV, telephones, air conditioning, Wi-Fi, private bathrooms, kitchenettes, and furnished spaces, and the rooms feel home-like and modern, plus it's got Joint Commission accreditation. This facility's been run by Hussien Ballout since September 2022 and Justina Olazabal since February 2025, and the administrator's name is Justina Larose Olazabal, so families know who's in charge Monday through Friday from 8 am to 5 pm. Vero Beach Care Center offers skilled nursing services round-the-clock, with staff helping with bathing, dressing, transfers, medication management, and supporting daily living for seniors who need help after surgery, illness, or hospitalization, including folks with dementia. Residents who need short-term rehab between hospital stays and home find physical, occupational, and speech therapy here, intermediate nursing for people who need more help, wound care, pain management, palliative care, long-term care, and social services for all kinds of medical and support needs, and there's a 24-hour call system and supervision. They let residents join outdoor programs, enjoy a fitness room and activities, watch movies, use a spa or wellness room, take part in guided walks or gardening, do arts or crafts, play games, and attend community-sponsored events, movie nights, or resident-run clubs. There's a dining room with all-day restaurant-style meal service, offering diabetic and allergy-sensitive options and special diets, and people can get their meals fresh all day. On top of that, the center has family support, transportation, parking, help with housekeeping, move-in coordination, and laundry services. The community's Medicare and Medicaid certified, so it takes those payers. When it comes to staffing, nurse hours run at 3.60 per resident per day, which is a bit below the Florida average, with nurse turnover at 57.0%, which is higher than what's typical in the state's other facilities. Inspectors have found some issues, counting 50 deficiencies in total-including infection-control problems and concerns with pressure ulcer care-and there's been quality of life matters tied to following treatment orders and honoring resident preferences, with official knockdowns meaning there was risk but not actual harm. Frequent reports come in on infection control and general care standards. With skilled rehab, 24/7 care, planned activities, and Medicare and Medicaid options, Vero Beach Care Center serves seniors with serious or complex medical needs looking for nursing support in a setting that offers both privacy and some comforts, but it's important to know its inspection record, staffing levels, and nurse turnover trends when looking at options.

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