Lakeside Health Center

    2501 N Australian Ave, West Palm Beach, FL 33407
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.25·(57)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.8
    • Amenities

      3.3
    • Value

      4.2

    Pros

    • Caring and attentive nursing staff
    • Compassionate aides and social-services team
    • Helpful and responsive physician assistant
    • Clean, well-kept facility and rooms
    • Appealing, well-prepared meals and positive dining experience
    • Active activities program and resident engagement
    • Sunny, accessible courtyard and pleasant common areas
    • Long-tenured staff and positive team morale
    • Timely follow-up and family communication in many cases
    • Accommodating holiday and special-event arrangements

    Cons

    • Inconsistent staffing levels and shift coverage
    • Gaps in clinical responsiveness and resident monitoring
    • Medication-management errors and administration inconsistencies
    • Unclear and unwelcoming admissions/intake process
    • Weak fall-prevention and transfer-safety practices
    • Sanitation and pest-control concerns in some areas
    • Communication and transparency deficits from administration
    • Restricted access to medical records and documentation
    • Inconsistent rehabilitation therapy availability and scheduling
    • Language-access limitations
    • Allegations of theft and financial misconduct
    • Limited visitation-policy flexibility during infection-control events

    Summary of reviews

    Lakeside Health Center elicits strongly mixed impressions. Many families and former residents describe warm, compassionate caregiving: nursing staff, aides and social-services personnel are frequently praised for their attentiveness, patience and emotional support. Several accounts highlight a helpful physician assistant, long-tenured employees, and staff who make an effort with activities and special events. The facility’s dining and activity spaces are often described as active and engaging, with generally well-prepared meals and a sunny courtyard that residents and families appreciate. Cleanliness and routine maintenance are commonly noted as strengths, although the building is characterized as older and in some places in need of cosmetic updating.

    At the same time, reviewers identify several operational weaknesses that warrant attention. There are recurring concerns about inconsistent staffing levels and gaps in clinical responsiveness, including delays in attending to pressing medical needs and variability in monitoring. Medication-management inconsistencies and at least one account of medication-related error are described; prospective families should ask about current medication-administration protocols and error reporting. Reports also indicate variability in rehabilitation services availability (PT/OT), and some indicate weaknesses in fall-prevention and transfer safety practices.

    Communication and management transparency present a mixed picture. Many families report clear, compassionate communication and helpful follow-up from social services and some administrators, but others describe poor responsiveness, difficulty obtaining medical records, and limited transparency around significant events. There are serious, singular allegations concerning theft and financial misconduct and additional complaints about denied access to records and inconsistencies in administrative responses; these claims are significant and should prompt direct discussion with leadership and review of policies during any tour.

    Facility-level concerns include sanitation and pest-control issues cited in some areas, language-access limitations for non-English speakers, and an admissions process that several families found unwelcoming or lacking in clear information. Visitation policies have at times been experienced as inflexible during infection-control periods. Taken together, the reviews suggest a facility where the day-to-day caregiving can be strong and meaningful for many residents, but where systemic operational and management issues create variability in outcomes.

    For prospective residents and families: arrange a tour during multiple shifts, ask about current staffing ratios and clinical coverage, review medication-safety and incident-reporting procedures, confirm therapy schedules, request a copy of visitation and infection-control policies, and ask how the facility handles records access and financial safeguards. Those steps will help to validate the positive aspects many families experienced while probing the operational areas that others flagged as concerns.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Lakeside Health Center is located at 2501 N Australian Ave, West Palm Beach, FL, 33407.

    About Lakeside Health Center

    Lakeside Health Center sits at 2501 N Australian Avenue in West Palm Beach, Florida, and you'll find it provides skilled nursing, rehabilitation, memory care, and long-term care for older adults, with a focus on comfort, safety, and support for each resident, and although the census runs about 97 residents out of 107 certified beds, there's a warm, homelike feeling there, with recent renovations, landscaped grounds, cozy living spaces, a garden, and a courtyard for walks. Residents get private or semi-private rooms, many with private bathrooms, kitchenettes, cable TV, complimentary Wi-Fi, and telephone hookups, plus there's daily housekeeping, laundry, and maintenance help, all aimed at making daily life easier for everyone. Safety features include a full sprinkler system, 24-hour security, call lights in bedrooms and bathrooms, and good handicap access, and the nurse staffing averages about 3.58 hours per resident per day. There's a beauty salon, barber shop, library, exercise and fitness center, activity rooms, a game areas, guest parking, and a fine dining program with meals planned by a certified dietitian, as well as special dining for those with dietary restrictions. The center is non-smoking, pet visitors are allowed, and family and resident councils meet regularly, and there's a full-time, certified activity director who keeps a daily calendar of social programs, arts and crafts, religious services, and health education.

    Residents can get transportation for outings and doctor's appointments, and the in-house team includes doctors, nurses, aides, and personal care assistants available day and night, helping with walking, wheelchairs, dressing, bathing, grooming, and toileting, with special programs for fall prevention and infection control. Medical services include wound care, x-ray services, IV therapy, medication support, hospice, diabetes management, Parkinson's care, peripheral neuropathy care, podiatry, and care for colostomy, ostomy, and lymphedema. Rehabilitation is a big part of Lakeside Health Center, with inpatient and outpatient therapy using new equipment like the VitalStim® system, and programs for amputation, aphasia therapy, prosthetics and orthotics, and therapy for speech, swallowing, mobility, balance, motor skills, and independence. There's also memory care and special units for Alzheimer's, dementia, and palliative care, plus transitional care services, pre-admission programs, case management, and discharge planning to help each person as health changes. Social services, post-surgical care, restorative nursing, and individualized treatment plans are part of the support, sometimes covered by long-term care insurance.

    Ownership is indirect through Forrest Preston and directly by Fund I Investments Limited Partnership, and Life Care Centers of America manages the facility as a for-profit corporation, with records showing CMS inspection reports and documentation of deficiencies, including issues with abuse and neglect-these are public, so families can review them. Rates for private rooms run from $7,000 to $11,000 per month, and care is offered in English. Staff give guidance and education to residents and families, keeping communication open. The center tries to make the environment warm and supportive, but it values honesty about past deficiencies and works on improvements. Lakeside Health Center aims to enhance life for each resident as best it can.

    People often ask...

    Lakeside Health Center offers assisted living, memory care, and skilled nursing.

    There are 13 photos of Lakeside Health Center on Mirador.

    The full address for this community is 2501 N Australian Ave, West Palm Beach, FL 33407.

    No, Lakeside Health Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Lakeside Health Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Lakeside Health Center directly. There is no cost for this service. We are compensated by the community you select.

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