I'm very pleased with this senior living facility - the staff are great, the nurses attentive, management is responsive, and my mother enjoys the food.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.44·(9)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.5
Meals
5.0
Amenities
3.4
Value
3.4
Pros
Great staff
Attentive nurses
No complaints about food / good dining
Residents/families satisfied with management
Cons
Described as a 'snake pit' by a reviewer
At least one reviewer strongly advised to 'stay away' (extreme negative sentiment)
Summary of reviews
The available reviews present a clear split in sentiment. On the positive side, multiple comments emphasize strong day-to-day caregiving: reviewers describe the staff as great and nurses as attentive. Dining receives explicitly positive mention with "no complaints about food," and at least one family member reports that their mother is pleased and that they are satisfied with the facility's management. These points indicate that, for some residents and families, Windsor Court delivers competent clinical care, acceptable meals, and responsive administration.
Conversely, there is a highly negative and very terse review that labels the facility a "snake pit" and bluntly advises potential residents or families to "stay away." That language conveys extreme dissatisfaction and suggests serious perceived problems, but it contains no detail about the nature of those problems (safety, cleanliness, staffing, administration, etc.). Because the negative content is severe in tone yet lacking specifics, it functions as a strong warning signal but cannot be parsed into concrete operational faults without further information.
Taken together, the reviews show a notable inconsistency: several specific, positive observations about staff, nursing, food, and management on one hand, and an uncompromising negative admonition on the other. The most reliable themes in the positive direction are consistent praise for caregiving staff and satisfactory management and dining. The dominant theme in the negative direction is a single but emphatic denunciation of the facility’s condition or environment, expressed by the word "snake pit," which indicates a perception of it being unsafe, chaotic, or seriously problematic but remains undefined.
Given this mixed signal from a very small sample of reviews, readers should weigh the concrete positive observations (attentive nurses, good food, satisfied family) against the severe but unspecific negative claim. The conflict suggests variability in individual experiences or that the negative reviewer observed issues not reflected in the other reports. To reconcile these differences, prospective residents or families should seek additional, detailed feedback; ask for specifics about any safety, cleanliness, or administrative incidents referenced; review inspection reports and staffing ratios; and arrange an in-person visit to observe care interactions, meal service, and the general environment themselves. This will help determine whether the strong negative warning is an outlier or evidence of broader problems not captured by the positive comments.
Reviews written on Mirador
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Location
Windsor Court is located at 3700 N Flagler Dr, West Palm Beach, FL, 33407.
About Windsor Court
Windsor Court sits about 2.1 miles outside Riviera Beach, Florida, in the Northboro Park neighborhood of West Palm Beach, and it's a big place with 92 total units and beds, so you get a sense it's not tiny or too quiet, and they've got studio room layouts for those who want things simple, though there are apartment homes and corporate housing too if that's what someone needs. The community mostly provides assisted living, aimed at folks who are able to move around but still need help handling daily things like personal hygiene, cooking, and chores, though they do offer memory care services for folks who need extra supervision and attention because of memory loss. Windsor Court has rooms with housekeeping service, kitchens or kitchenettes if people like to prepare something on their own, safety features to help avoid falls, and you can find washers and dryers for use, plus a sprinkler system in place for emergencies. Residents receive meals as part of the regular amenities, and there's a dining area meant for socializing, along with devotional services for those who want that on site. The building has cable TV and wifi available, a salon or barbershop, and a fitness center if staying active is important, plus they run activities like games, arts and crafts, educational programs, health and wellness events, and encourage joining clubs or group events so residents don't feel alone. Nearby you'll find hospitals, pharmacies, retail stores, and churches, so it's convenient if something's needed off the property. There's guest parking, and the staff do laundry and dry cleaning, as well as helping with personal care, maintenance, and transportation when residents need to get somewhere. The place is licensed to provide care under Florida law, and the staff is described as trained, friendly, accessible, and ready to help. The cost is around $2,619 per month for assisted living, which fits middle-class budgets, even though other nearby communities might cost as little as $2,481 or as much as $6,273. Windsor Court has a community rating of 6.3 out of 10, so people do seem to find it meets basic needs, but it's important to look at what you value most. The property tries to make life easier and safer for seniors wanting an active but assisted lifestyle, but folks do need to check personally if everything fits with what they want.
People often ask...
Windsor Court offers competitive pricing, with rates starting at a cost of $4,262 per month.
Windsor Court offers assisted living.
There are 1 photos of Windsor Court on Mirador.
The full address for this community is 3700 N Flagler Dr, West Palm Beach, FL 33407.
No, Windsor Court does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Identified deficiencies in staff records and related documentation, including missing employment applications and required training records, and inadequate schedules being kept.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
Class 3A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0161RECORDS - STAFF
Class 3AL241LMH - RECORDS
09 Feb 2026Complaint
09 Feb 2026Complaint
Confirmed a desk-review follow-up found that prior deficiencies were corrected.
10 Oct 2025Complaint
10 Oct 2025Complaint
Identified deficiencies in resident supervision and in emergency management planning.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
18 Sept 2025Monitor
18 Sept 2025Monitor
Identified that previous deficiencies were corrected during a follow-up wellness monitoring review.
18 Sept 2025Standard
18 Sept 2025Standard
Identified a revisit to a relicensure survey conducted by desk review on 09/18/25; the previously cited deficiencies were found corrected at the time of the review.
10 Jun 2025Monitor
10 Jun 2025Monitor
Investigated deficiencies found in medication handling and self-administration assistance, including improper use of unlicensed personnel and delays in providing medications to residents.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
22 May 2025Standard
22 May 2025Standard
Identified deficiencies include inadequate supervision of a resident in a secured area and problems with medication labeling and orders.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0025RESIDENT CARE - SUPERVISION
Class 4A0056MEDICATION - LABELING AND ORDERS
16 Apr 2024Complaint
16 Apr 2024Complaint
Observed a complaint survey with no deficiencies identified at the time.
22 Feb 2024Complaint
22 Feb 2024Complaint
Investigated an unannounced complaint survey and a generator monitoring survey; no deficiencies were found.
13 Dec 2023Complaint
13 Dec 2023Complaint
Found an unannounced complaint survey; no deficiencies were identified.
28 Feb 2023Standard
28 Feb 2023Standard
Identified that no deficiencies were found during an unannounced licensure survey.
04 Nov 2022Monitor
04 Nov 2022Monitor
Concluded that the previously cited deficiency was corrected during a follow-up licensure survey.
04 Nov 2022Complaint
04 Nov 2022Complaint
Identified an unannounced complaint survey; no deficiencies identified at the time.
18 Aug 2022Complaint
18 Aug 2022Complaint
Identified noncompliance with visitation policy requirements; policies were not developed to meet updated regulations and were not readily accessible.
Class 4CZ841IN-PERSON VISITATION
18 Aug 2022Standard
18 Aug 2022Standard
Identified that a previously cited deficiency was corrected during an unannounced revisit.
14 Jun 2022Standard
14 Jun 2022Standard
Identified deficiencies related to limited mental health licensing after a relicensing and related complaint, including LMH resident criteria and transfers to another location.
Class 3AL240LMH - LICENSING
05 Jan 2022Complaint
05 Jan 2022Complaint
Identified no deficiencies after a complaint-based survey.
18 Feb 2021Standard
18 Feb 2021Standard
Identified that previously cited deficiencies were corrected at the time of the desk review.
14 Dec 2020Standard
14 Dec 2020Standard
Identified deficiencies in administrator qualifications and training, including failure to meet core training and competency requirements and related supervision provisions.
14 Oct 2020Standard
14 Oct 2020Standard
Investigated deficiencies in medication handling and staff oversight, with improper administration and resident safety concerns identified.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 4A0077STAFFING STANDARDS - ADMINISTRATORS
Class 4A0081TRAINING - STAFF IN-SERVICE
Class 4AL241LMH - RECORDS
Class 3AL243LMH - TRAINING
18 Jun 2020Monitor
18 Jun 2020Monitor
Identified no deficiencies after an unannounced generator assessment monitoring survey conducted on 06/18/2020.
18 Jun 2020Monitor
18 Jun 2020Monitor
Identified that an unannounced infection control survey occurred on 06/18/2020, conducted in conjunction with the generator assessment monitoring survey on the same date.
21 Jun 2019Monitor
21 Jun 2019Monitor
Observed a generator assessment monitoring survey at Windsor Court on 6/21/19; no deficiencies were found.
07 May 2019Complaint
07 May 2019Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
27 Mar 2019Complaint
27 Mar 2019Complaint
Investigated a licensure complaint; the previously cited deficiency was corrected.
09 Jan 2019Complaint
09 Jan 2019Complaint
Identified deficiencies from a licensure complaint survey and a failure to obtain and submit an approved Emergency Environmental Control Plan before the extension expiration date for the site.
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
14 Aug 2018Complaint
14 Aug 2018Complaint
Identified no deficiencies during a licensure complaint survey conducted on 08/14/18.
29 May 2018Complaint
29 May 2018Complaint
Confirmed that all outstanding deficiencies were corrected after an unannounced follow-up visit.
25 May 2018Standard
25 May 2018Standard
Observed an unannounced relicensure revisit; all outstanding deficiencies were corrected.
03 Apr 2018Complaint
03 Apr 2018Complaint
Identified two deficiencies: an adverse incident was not reported within the required 24 hours and the 15‑day follow‑up was not completed; and a staff background screening was not verified after a break in service.
Class 4A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4A0166RISK MGMT & QA; LIABILITY CLAIM REPORT
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
21 Mar 2018Standard
21 Mar 2018Standard
Observed several deficiencies, including missing ADRD training for staff and multiple maintenance issues affecting safety and living conditions.
Class 3A0086TRAINING - ADRD
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
06 Jun 2017Complaint
06 Jun 2017Complaint
Observed no deficiencies during an unannounced complaint survey.
21 Feb 2017Complaint
21 Feb 2017Complaint
Identified an unannounced licensure complaint survey; no deficiencies were found at the time of investigation.
03 Jan 2017Complaint
03 Jan 2017Complaint
Found deficiencies corrected on the day of the revisit.
31 Oct 2016Complaint
31 Oct 2016Complaint
Identified deficiencies involved lack of a qualified manager and incomplete resident discharge documentation.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0160RECORDS - FACILITY
25 Aug 2016Complaint
25 Aug 2016Complaint
Found that previously cited deficiencies were corrected at the time of the August 25, 2016 revisit.
12 Jul 2016Complaint
12 Jul 2016Complaint
Identified deficiencies related to supervision, elopement risk, and medication security. The findings described wandering incidents and improper medication storage.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
11 Jul 2016Complaint
11 Jul 2016Complaint
Observed an unannounced licensure complaint survey and found no deficiencies.
08 Jun 2016Standard
08 Jun 2016Standard
Identified that the previously cited deficiencies were corrected on the day of the revisit.
08 Mar 2016Standard
08 Mar 2016Standard
Identified deficiencies in medication management and recordkeeping, plus staff background checks and leadership oversight. The issues included lack of physician orders for self-administration, improper medication handling and documentation, missing background checks, and staffing oversight problems.
Class 3A0050MEDICATION - SELF ADMINISTERED MEDICATIONS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
28 Jan 2016Complaint
28 Jan 2016Complaint
Confirmed corrective actions completed for the previously cited deficiencies on the day of the revisit.
07 Oct 2015Complaint
07 Oct 2015Complaint
Identified a beehive near residents and common areas and delayed removal of the hazard.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
08 Jul 2015Complaint
08 Jul 2015Complaint
Investigated a complaint revisit; found that prior deficiencies were corrected on the day of the revisit.
05 May 2015Complaint
05 May 2015Complaint
Identified deficiencies in resident privacy and in building conditions, including disrepair and safety issues observed during the inspection.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
25 Mar 2015Complaint
25 Mar 2015Complaint
Identified that previously cited deficiencies were corrected on the day of the revisit.
24 Mar 2015
24 Mar 2015
Observed no deficiencies during a spot check conducted on March 24, 2015.
24 Mar 2015Complaint
24 Mar 2015Complaint
Investigated a state licensure revisit conducted March 24, 2015 and found that previously cited deficiencies were corrected on the day of the revisit.
19 Feb 2015Complaint
19 Feb 2015Complaint
Identified non-compliance related to resident care and supervision; care was not initiated for an unresponsive resident and residents' needs were not adequately met.
Class 2A0025RESIDENT CARE - SUPERVISION
09 Dec 2014Complaint
09 Dec 2014Complaint
Identified deficiencies in resident care procedures and in the safety of the living environment.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
18 Sept 2014Complaint
18 Sept 2014Complaint
Identified no deficiencies during a licensure complaint survey conducted without notice on September 18, 2014.
19 May 2014Complaint
19 May 2014Complaint
Confirmed no deficiencies found during a follow-up visit.
28 Feb 2014Complaint
28 Feb 2014Complaint
Identified several deficiencies related to maintenance and safety of the living environment, including water damage, unsealed caulking, and other facility conditions.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
28 Feb 2014Standard
28 Feb 2014Standard
Concluded no licensure deficiencies were identified during an unannounced licensing survey conducted on February 27-28, 2014.
24 Jan 2014Complaint
24 Jan 2014Complaint
Identified that previously cited deficiencies were corrected on the day of the revisit.
09 Oct 2013Complaint
09 Oct 2013Complaint
Identified deficiencies in resident care activities and safe living environment, which were corrected on the day of the revisit.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
09 Oct 2013Complaint
09 Oct 2013Complaint
Found that prior deficiencies were corrected on the day of a complaint survey revisit.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
09 Oct 2013Complaint
09 Oct 2013Complaint
Identified deficiencies in elopement risk assessment and management for a resident, with gaps in policy implementation and staff responsibilities.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
14 Aug 2013Complaint
14 Aug 2013Complaint
Identified a deficiency for inadequate provision of activities for residents in the Memory Care Unit.
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
14 Aug 2013Complaint
14 Aug 2013Complaint
Identified a deficiency in adverse incident reporting for an event investigated by police involving a resident.
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
14 Aug 2013Complaint
14 Aug 2013Complaint
Found that the previously cited deficiencies were corrected on the day of the revisit.
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
08 Apr 2013Complaint
08 Apr 2013Complaint
Found deficiencies in the handling and accounting of residents' personal funds.
Class 3A0123FISCAL - RESIDENT TRUST FUNDS & ADV PAYMENTS
Class 3A0125FISCAL - SURETY BONDS
Class 3A0126FISCAL - RESIDENT ACCOUNTING
22 Jan 2013Complaint
22 Jan 2013Complaint
Observed no licensure deficiencies found during a complaint inspection conducted January 22, 2013.
22 Oct 2012Complaint
22 Oct 2012Complaint
Found that the previously cited deficiencies were corrected on the day of the revisit.
28 Aug 2012Complaint
28 Aug 2012Complaint
Identified deficiencies related to residents' rights, safety, and facility policies across several pages.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
28 Aug 2012Complaint
28 Aug 2012Complaint
Observed that a prior deficiency cited earlier was corrected during the revisit.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
20 Jun 2012Complaint
20 Jun 2012Complaint
Identified deficiencies related to posting hotline information, resident rights and house rules, compensation for work, access to telephones, and handling of resident funds.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
07 Jun 2012Complaint
07 Jun 2012Complaint
Identified deficiencies were corrected on the day of the revisit; all corrections were completed on site.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Windsor Court. The information above has not been verified or approved by the owner or operator. For exact information, please contact Windsor Court directly. There is no cost for this service. We are compensated by the community you select.
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