Parkview Rehabilitation Center at Winter Park sits in Winter Park, Florida, and runs as a for-profit facility with 138 beds, offering both short-term and long-term care. It operates independently, not linked to a hospital or larger retirement community, and has had a history with some serious violations including issues with care planning, safety oversight, failure to quickly respond to exit alarms, safety hazards, food for patients with dysphagia, and several incidents that involved resident falls or residents leaving without proper supervision. The center's track record also includes citations related to residents' emotional and social needs, and some cases involved death following falls, so there have been real concerns around safety and quality of life. The Centers for Medicare and Medicaid Services (CMS) rates it 2 stars overall, which is below average, but online user reviews are higher at 4.3 out of 5 based on 59 reviews.
Parkview offers a broad range of services-rehabilitation therapy, in-house dialysis, infusion treatments, wound care, physical, occupational, and speech therapy that can run up to seven days a week, and the ability to take care of patients needing post-COVID-19 rehabilitation. The facility provides both skilled nursing and long-term stays, as well as day programs, respite care for caregivers, and outpatient rehab, and they also handle permanent inpatient stays if required by a doctor. They keep admissions open seven days a week. There's help available for nutrition management, hospice, respiratory support, and social services, and the staff will set up custom plans for each patient, plus they handle discharge planning and family caregiving resources. Parkview has private and semi-private rooms, each with an emergency call system and private bathrooms, and meals are served restaurant-style in the dining rooms on both floors. Amenities include a beauty shop, outdoor courtyard, front walkway, elevators, library, activity and game room, and a residents lounge, and the building provides both structured activities and a welcoming lobby with a street view from the rehab area. Telemedicine services are available any time, even after hours or on weekends, so residents don't need to be moved for medical evaluations, and the center has specialty clinical programs to help folks recover faster by training staff on special equipment.
Parkview has both short-stay and respite options for people who've been in the hospital for at least three nights, and they supply 24-hour nursing with regular therapy sessions. It tries to support residents' needs with varied services and amenities, but families should pay close attention to past citations and safety issues when considering this center.
