Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.85·(59)
Overall rating
5
4
3
2
1
Care
3.6
Staff
3.8
Meals
3.9
Amenities
3.8
Value
3.2
Pros
Compassionate, attentive caregiving staff
Skilled nursing and medication support
Welcoming admissions and front-desk staff
Clean, well-maintained common areas and rooms
Large private apartments with ample storage
In-room kitchenette options
Active social programs and recreational activities
Quality, varied dining options
Accessible physical and occupational therapy
Pet-friendly accommodations
Strong family communication and resident council engagement
Competitive pricing and perceived value
Cons
Staffing shortages and high turnover
Delayed response to call bells and resident requests
Inconsistent medication administration and timing
Variable dining-service continuity and meal temperature
Unreliable laundry and housekeeping processes
Inconsistent administrative communication and approachability
Cleanliness and odor concerns in certain areas
Weak room-access controls and personal-belongings management
Variable activity scheduling and program consistency
Regulatory deficiencies and leadership instability
Mixed perceived value relative to cost
Summary of reviews
Westchester of Winter Park elicits strongly polarized impressions. Many families and residents describe a warm, community-oriented environment with caring direct-care staff, good clinical support, and a range of amenities; others raise operational concerns that affect day-to-day reliability. The facility clearly offers strengths that matter to prospective residents — accessible therapy services, sizeable private apartments (often with kitchenettes), active programming, pet accommodations, and a generally pleasant physical environment — but those strengths coexist with recurrent service-delivery issues that prospective families should weigh.
Care and staff: A significant portion of feedback praises compassionate CNAs, licensed nursing staff, and attentive caregivers who provide dignity and individualized attention. Several accounts highlight positive nursing oversight, effective medication support when systems are functioning, and strong physical-therapy relationships. At the same time, a recurrent theme is staffing shortages and turnover; these staffing gaps are linked to delays in responding to call bells, slower assistance with activities of daily living, and uneven follow-through on routine care tasks. There are also isolated but serious accounts describing lapses in clinical-response and incontinence-care processes; these raise concern about consistency of supervision and emergency responsiveness.
Dining and activities: Dining experiences are described on both ends of the spectrum. Many residents praise varied menus, hot entrees, specials, and generally enjoyable meals. Conversely, others report inconsistent meal service, cold or delayed meals, and occasional limited food choices. Activity programming is cited as a positive when present — billiards, live music, social events, and an active resident council contribute to a sense of community — though a number of reviewers report gaps in scheduled programming or inconsistencies in how activities are maintained.
Facilities and operations: The physical plant is frequently described as attractive, with large rooms, generous closet space, and well-maintained common areas. Housekeeping and cleanliness are often satisfactory, but there are repeated notes about laundry delays, clothing not being laundered, and odor concerns in some areas — operational shortcomings that can affect residents’ daily comfort. Security and room-access controls are another operational area of concern: accounts of missing personal items and unauthorized entry into rooms suggest weaknesses in personal-belongings management and access monitoring.
Management and patterns: Several reviewers praise recent management changes, noting improved communication, responsiveness, and a renewed focus on resident experience. Others find administration to be unapproachable or inconsistent, with difficulty reaching leadership and variable phone responsiveness. The combination of leadership turnover and mentions of regulatory citations point to past operational challenges; recent leadership appears to be addressing some issues, but experiences vary across families and time periods. Value perceptions are mixed — some families consider the facility competitively priced relative to alternatives, while others feel the cost is not aligned with the level of service reliability.
Bottom line: Westchester of Winter Park offers meaningful positives — a pleasant facility, strong therapy services, active programming, and many caring staff — but the facility’s operational reliability is uneven. Key decision factors for prospective residents and families should include current staffing levels, recent inspection history, management stability, and a facility tour that specifically reviews laundry procedures, call-response times, medication-management protocols, and security/access controls. Where leadership appears engaged and staffing is adequate, residents report a high quality of life; where operational gaps persist, families report significant concerns about consistency of daily care.
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Location
Westchester of Winter Park is located at 558 N Semoran Blvd, Winter Park, FL, 32792.
About Westchester of Winter Park
Westchester of Winter Park serves older adults, usually ages 55 and up, with assisted living, independent living, memory care, and nursing home options for different needs, and though there isn't much official information, the facility does offer a good range of on-site services that can help residents with daily living tasks like bathing, dressing, and medication management, and the staff's trained nurses and caregivers are available 24 hours a day to give support, help out in emergencies, and keep an eye on things to make sure everyone stays safe and comfortable. The facility has indoor common areas where folks can gather, socialize, or join regular activities, and there's a variety of options, from group fitness classes and arts and crafts to game nights, yoga, billiards, outings, and even resident-led events; the calendar stays full so people can stay busy and keep their minds sharp, and there are also devotional services right on site if someone wants them. The building has elevators, private bathrooms, laundry and housekeeping services, an emergency call system, and rooms that go from studios to two-bedroom suites, each with cable or satellite TV and high-speed internet, so whether someone wants privacy or time with friends, there's room for both.
Dining is restaurant-style, with meals planned by chefs to be both tasty and healthy, and if someone needs special diets, the kitchen often handles that. There's a beauty salon and barber shop for haircuts, a library and piano for quiet afternoons, plus card and game rooms, and transportation services are available for personal errands or trips out. The community sits in a convenient location near Winter Park Memorial Hospital and a CVS Pharmacy, making medical trips or picking up medicine easier, and there are programs focused on women's health, preventing financial exploitation, and plenty of guides and health resources like the Health Illustrated Encyclopedia and Symptom Navigator to help residents and families understand health needs.
Westchester of Winter Park operates under Florida license #7289, with reviews and inspections by the Agency for Health Care Administration to make sure everything's up to state standards and to handle any issues, and for peace of mind, the facility keeps an emergency power plan ready. Some legal actions and violations tied to previous ownership are documented, including case numbers and fines, and these records are open for review. Home health therapists sometimes visit for added care, and on-site physicians handle personalized healthcare, so medical oversight is strong without being overwhelming. There's always trained staff on hand, with management and coordinators focused on running the place smoothly, making sure daily activities, healthcare, and housekeeping work as they should.
Residents here can be as independent as they like but get help with personal care when needed, and the focus on independence means assistance comes only when requested, to help people keep their dignity and control where possible. There's a resident council with a resident president, letting everyone have a voice about how things run, and healthy living programs add to a sense of well-being. Tours are available, both in-person and virtual, so families can see what life looks like before deciding, and the staff is happy to introduce newcomers and involve them in the community. Pricing changes with the room selected and the level of help needed, and reviews come in twice a year for compliance. The facility has received awards for its activities and care, and it's open every day with longer hours on weekends. All in all, Westchester of Winter Park aims to strike a balance between care, independence, and a social, supportive atmosphere, and it does it without a lot of fuss or fanfare.
People often ask...
Westchester of Winter Park offers competitive pricing, with rates starting at a cost of $3,987 per month.
Westchester of Winter Park offers assisted living and skilled nursing.
There are 13 photos of Westchester of Winter Park on Mirador.
The full address for this community is 558 N Semoran Blvd, Winter Park, FL 32792.
No, Westchester of Winter Park does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Investigated elopement safety and medication labeling issues; observed deficiencies in elopement standards and in labeling/ordering of medications with incomplete corrective actions.
18 Aug 2026Complaint
18 Aug 2026Complaint
Investigated a complaint; deficiencies were found and corrected during the survey.
19 Jun 2026Complaint
19 Jun 2026Complaint
The licensing action identified multiple deficiencies related to health assessments, staffing oversight, and resident safety procedures at a senior living operation.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
Class 1A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
19 Jun 2026Standard
19 Jun 2026Standard
An inspector found multiple deficiencies related to resident supervision, elopement safeguards, resident rights procedures, staff training, and medication handling.
30 Apr 2026Standard
30 Apr 2026Standard
Investigation found several deficiencies related to medication management, staff training, and records maintenance.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0040RESIDENT EDUCATION- VENOUS THROMBOEMBOLISM (V
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Found no deficiencies after a revisit to a complaint on 3/11/2026.
27 Jan 2026Complaint
27 Jan 2026Complaint
Identified deficiencies in resident rights, medication management, and emergency planning during licensing review.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
23 Sept 2025Complaint
23 Sept 2025Complaint
Found no deficiencies after four complaint investigations and a generator monitoring conducted on 2025-09-22 and 2025-09-23.
16 Sept 2025Complaint
16 Sept 2025Complaint
Investigated seven complaint investigations and generator monitoring; found no deficiencies at the time of the survey.
16 Sept 2025Complaint
16 Sept 2025Complaint
Found no deficiencies after reviewing the complaint investigation revision and generator monitoring.
11 Jun 2025Complaint
11 Jun 2025Complaint
Investigated a complaint about resident care and found multiple deficiencies in health assessments and related processes, including documentation and monitoring of residents’ health and medications.
09 May 2025Complaint
09 May 2025Complaint
The registration review identified deficiencies in incident reporting, staff training, and resident care documentation, with several entries indicating incomplete compliance with training and reporting requirements.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Found no deficiencies during a revisit of a prior complaint investigation.
19 Dec 2024Complaint
19 Dec 2024Complaint
Identified deficiencies in medication management. Self-administration by an unlicensed caregiver occurred, and labeling and ordering documentation did not meet requirements.
Class 3A0056MEDICATION - LABELING AND ORDERS
04 Nov 2024Complaint
04 Nov 2024Complaint
Inspector found deficiencies related to medication administration by unlicensed staff, including improper handling and documentation of residents' medications, creating safety concerns.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
CZ814BACKGROUND SCREENING CLEARINGHOUSE
23 Oct 2024Complaint
23 Oct 2024Complaint
Found two complaint investigations and generator monitoring conducted; no deficiencies were identified.
18 Jul 2024Complaint
18 Jul 2024Complaint
Investigated a complaint; found a deficiency that was corrected during the revisit.
18 Jul 2024Complaint
18 Jul 2024Complaint
Found no deficiencies at the time of the survey conducted on 2024-07-18, following a complaint investigation and generator monitoring.
21 May 2024Complaint
21 May 2024Complaint
Identified deficiencies in resident rights and facility procedures, including posting the Resident Bill of Rights and ensuring required policies and notices are available to residents.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
21 May 2024Monitor
21 May 2024Monitor
Identified deficiencies in medication labeling, ordering, and administration, including untimely refills and missing prescriptions for samples.
07 Mar 2024Monitor
07 Mar 2024Monitor
Identified multiple deficiencies in records, medication management, and staff training during the licensing review.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
Class 3AN277LNS - RESIDENT CARE STANDARDS
11 Jan 2024Complaint
11 Jan 2024Complaint
Concluded that deficiencies from six prior complaint investigations were corrected at the time of the revisit.
18 Jul 2023Complaint
18 Jul 2023Complaint
Investigations found deficiencies in resident health assessments, care documentation, and respect for residents’ rights. Multiple deficiencies were cited in records and procedures.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0033PHYSICAL RESTRAINTS
18 Jul 2023Standard
18 Jul 2023Standard
Verified that deficiencies identified in a biennial survey were corrected during the second revisit.
06 Apr 2023Standard
06 Apr 2023Standard
Identified deficiencies in staff training and orientation documentation, including missing preservice orientation and incomplete in-service training records.
30 Jan 2023Standard
30 Jan 2023Standard
Regulator identified deficiencies in resident rights and activity programming, along with related compliance issues observed during the visit.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0161RECORDS - STAFF
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
03 Nov 2022Complaint
03 Nov 2022Complaint
Investigated the complaint and found no deficiencies.
03 Nov 2022Complaint
03 Nov 2022Complaint
Concluded that no deficiencies were found during a follow-up visit on 2022-11-03.
19 Jul 2022Complaint
19 Jul 2022Complaint
Found deficiencies related to medication labeling and orders; a prescription for one of four residents requiring self-administration assistance was not filled timely.
Class 3A0056MEDICATION - LABELING AND ORDERS
17 May 2022Complaint
17 May 2022Complaint
Identified deficiencies in resident rights and facility procedures, staffing health screening, and risk management practices during the inspection period.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0165RISK MGMT & QA
21 Feb 2022Complaint
21 Feb 2022Complaint
Found no deficiencies.
14 Feb 2022Complaint
14 Feb 2022Complaint
Found no deficiencies after a revisit.
02 Feb 2022Complaint
02 Feb 2022Complaint
Identified staffing and training deficiencies, including missing first aid training for a caregiver and inadequate scheduling documentation.
Class 3A0079STAFFING STANDARDS - LEVELS
05 Jan 2022Complaint
05 Jan 2022Complaint
Investigated found that annual approval for the emergency management plan was not obtained from the local emergency management agency.
07 Dec 2021Complaint
07 Dec 2021Complaint
Investigated a complaint alleging insufficient staffing and failure to meet minimum staffing hours; found deficiencies in staffing standards and related processes.
Class 3A0079STAFFING STANDARDS - LEVELS
07 Oct 2021Complaint
07 Oct 2021Complaint
Investigated emergency management planning; found the plan was not currently approved by the local emergency management agency.
Class 3A0181EMERGENCY PLAN APPROVAL
27 Apr 2021Standard
27 Apr 2021Standard
Concluded that deficiencies were corrected during the desk review.
06 Apr 2021Standard
06 Apr 2021Standard
Investigated staff training and orientation; found missing or incomplete one-time trainings and unsigned orientation records for direct care staff.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
22 Feb 2021Complaint
22 Feb 2021Complaint
Found no deficiencies. Conducted an unannounced complaint investigation.
22 Feb 2021Standard
22 Feb 2021Standard
Found no deficiencies.
22 Feb 2021Complaint
22 Feb 2021Complaint
Investigated complaints and found no deficient practice.
07 Jan 2021Standard
07 Jan 2021Standard
Found deficiencies in required resident documentation, contracts, and staff background screening; several records and updates were not adequately maintained.
Class 3A0162RECORDS - RESIDENT
Class 3A0167RESIDENT CONTRACTS
CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
03 Dec 2020Complaint
03 Dec 2020Complaint
Deficiencies were found in health assessments and medication management, including inadequate health examinations and improper medication records and procedures.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0079STAFFING STANDARDS - LEVELS
Class 3A0160RECORDS - FACILITY
25 Sept 2020Complaint
25 Sept 2020Complaint
Investigated an unannounced complaint; no deficiencies were found.
07 May 2020Monitor
07 May 2020Monitor
Found no deficiencies identified during an infection control and generator monitoring visit.
12 Mar 2020Complaint
12 Mar 2020Complaint
Investigated a complaint follow-up and found no deficiencies during the visit.
11 Dec 2019Complaint
11 Dec 2019Complaint
Investigated a complaint and found deficiencies in staff preservice/orientation training, medication administration training, and background screening processes.
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
10 Sept 2019Complaint
10 Sept 2019Complaint
Found no deficiencies.
08 Aug 2019Complaint
08 Aug 2019Complaint
Concluded prior deficiencies were corrected during the follow-up visit.
17 Jul 2019Complaint
17 Jul 2019Complaint
Identified deficiencies in resident rights for laundry and shower services, maintenance of equipment, and employee background screenings.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
05 Jun 2019Complaint
05 Jun 2019Complaint
Identified multiple deficiencies in medication labeling and handling, staff orientation and training, and background checks, with issues also found in incident reporting and resident care procedures.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
07 Feb 2019Standard
07 Feb 2019Standard
Found no deficiencies at the time of the visit.
07 Feb 2019Complaint
07 Feb 2019Complaint
Investigated a complaint and found no deficiencies on follow-up visits.
07 Feb 2019Complaint
07 Feb 2019Complaint
Investigated the complaint and found no deficiencies at the time of the visit.
27 Dec 2018Standard
27 Dec 2018Standard
Identified deficiencies in health assessments for several residents and gaps in nursing services supervision. The deficiencies remained uncorrected.
Class 3AN277LNS - RESIDENT CARE STANDARDS
27 Dec 2018Complaint
27 Dec 2018Complaint
Investigated and found no deficiencies.
27 Dec 2018Complaint
27 Dec 2018Complaint
Investigated a dietary care issue and found that two residents did not have proper therapeutic diet orders or follow medical orders, indicating a deficiency in supervision.
25 Sept 2018Standard
25 Sept 2018Standard
Identified deficiencies in health assessments, medication handling, staff training, elopement safety, and resident records.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0161RECORDS - STAFF
Class 3A0162RECORDS - RESIDENT
Class 4A0167RESIDENT CONTRACTS
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
Class 3AN278LNS - RECORDS
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
25 Sept 2018Complaint
25 Sept 2018Complaint
Found deficiencies in dietary standards and in physical environment maintenance, including hot conditions due to non-working air conditioning and inadequate upkeep.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
25 Sept 2018Complaint
25 Sept 2018Complaint
Investigated a complaint and found deficiencies in medication management and care procedures, with issues in resident rights and recordkeeping affecting residents.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
15 Aug 2018Complaint
15 Aug 2018Complaint
Investigated an unannounced complaint and found no deficiencies.
08 Nov 2017Complaint
08 Nov 2017Complaint
Investigated a complaint and found no deficiencies at the time of the visit.
18 May 2017
18 May 2017
Found no deficiencies during a revisit conducted on 2017-05-18.
07 Apr 2017Monitor
07 Apr 2017Monitor
Identified deficiencies in staff health screenings, required training, and background checks. Noted violations in documentation and screening processes.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
25 Oct 2016Standard
25 Oct 2016Standard
Identified licensing and life-safety deficiencies and verified corrections were completed.
25 Oct 2016Complaint
25 Oct 2016Complaint
Concluded that previously cited deficiencies were corrected on the day of the revisit. No further deficiencies were identified.
19 Sept 2016Complaint
19 Sept 2016Complaint
Investigated a complaint and found deficiencies related to resident contracts, including failure to refund within 45 days after discharge and inaccurate terms about continued residency.
Class 3A0167RESIDENT CONTRACTS
19 Sept 2016Standard
19 Sept 2016Standard
Identified deficiencies in record-keeping, staff training, and several care-related procedures. The findings show missing health assessments, incomplete training, and gaps in care documentation.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3AN277LNS - RESIDENT CARE STANDARDS
Class 3AN278LNS - RECORDS
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
15 Sept 2015Complaint
15 Sept 2015Complaint
Verified that previously cited deficiencies were corrected during the revisit.
20 Jul 2015Complaint
20 Jul 2015Complaint
Investigated a complaint about placement and transfer practices. Found deficiencies in monitoring continued appropriateness of placement for two residents and related transfer practices.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
04 Mar 2015Complaint
04 Mar 2015Complaint
Found no deficiencies during the complaint investigation.
10 Nov 2014Standard
10 Nov 2014Standard
Found no deficiencies during the revisit conducted on 2014-11-10.
10 Sept 2014Standard
10 Sept 2014Standard
Identified deficiencies in nursing documentation and oversight for a resident receiving limited nursing services; nursing progress notes and monthly RN assessments were not adequately maintained.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3AN277LNS - RESIDENT CARE STANDARDS
Class 3AN278LNS - RECORDS
10 Sept 2014Complaint
10 Sept 2014Complaint
Investigated a complaint and found no deficiencies.
09 Jan 2014Complaint
09 Jan 2014Complaint
Investigated a complaint and found no deficiencies.
17 Dec 2013Complaint
17 Dec 2013Complaint
Investigated a complaint investigation revisit and confirmed deficiencies were corrected during the follow-up visit.
28 Oct 2013Complaint
28 Oct 2013Complaint
Identified deficiencies in supervision of residents, labeling and ordering of medications, and maintenance of resident records.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0162RECORDS - RESIDENT
05 Sept 2013Complaint
05 Sept 2013Complaint
Determined no deficiencies identified during a follow-up survey.
02 Jul 2013Complaint
02 Jul 2013Complaint
Found deficiencies in health assessments for two residents during a complaint investigation.
Class 4A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
06 Dec 2012Standard
06 Dec 2012Standard
Found that previously cited deficiencies were corrected on the day of the revisit. The revisit noted no outstanding deficiencies.
02 Oct 2012Standard
02 Oct 2012Standard
The investigator identified deficiencies in resident contracts, advance directives, and facility policies and procedures, with incomplete or missing required documentation.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 4A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 4A0167RESIDENT CONTRACTS
Class 3AN278LNS - RECORDS
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Mirador Living is not affiliated with the owner or operator(s) of Westchester of Winter Park. The information above has not been verified or approved by the owner or operator. For exact information, please contact Westchester of Winter Park directly. There is no cost for this service. We are compensated by the community you select.
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