PruittHealth - Brookhaven

    3535 Ashton Woods Dr NE, Atlanta, GA, 30319
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe neglectful understaffed care facility

    I would not send my loved one here. Chronic understaffing and poor communication - ignored call buttons, long waits for meds and baths, undisclosed wounds, falls and hospitalizations - made care feel unsafe and neglectful. A few CNAs, nurses and the therapy team were excellent and the rehab can be very good, but management was often unresponsive and lacking compassion. Overall, inconsistent, sometimes dangerous care; I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.02 · 264 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.8
    • Meals

      2.2
    • Amenities

      2.3
    • Value

      1.2

    Location

    Map showing location of PruittHealth - Brookhaven

    About PruittHealth - Brookhaven

    PruittHealth - Brookhaven sits in Atlanta, Georgia on a five-acre lot with a single-story building made of reinforced concrete, built in 1965, and it feels warm and home-like with spaces meant to help residents feel comfortable as they settle in, so you'll find rooms that look familiar and cozy rather than clinical. The staff has a reputation for being helpful, joyful, and kind, and they pay close attention to the unique care plans for each person, which means activities and therapy services get tailored to personal needs and interests, whether someone's looking to stay active, needs memory support, or wants companionship at home. The facility covers many types of care-offering independent living for folks who want to be social and on their own, assisted living for those needing a bit more help with things like bathing or medication, skilled nursing with 24-hour care for those with more serious health needs, and special memory care for people living with Alzheimer's or other dementia, where the spaces help reduce confusion and keep people safe from wandering.

    PruittHealth - Brookhaven supports both body and mind with a mix of community involvement, daily activities, and therapy options like rehabilitation, infusion, and pharmacy services. The staff encourages residents to join in, so people keep moving, thinking, and connecting with others, and there are always efforts to offer therapeutic activities that help physical health and emotional well-being. This facility holds several awards, such as the AHCA/NCAL National Quality Award - Silver and The Joint Commission accreditation, and it gets noticed for serving up nutritious meals that have even won recognition for Best Meals and Dining. With options like Active Adult Living programs and services for caregivers, residents and their families can pick what fits best-anywhere from adult day services to long-term care, including hospice and palliative care, and Medicare-certified home health care.

    The property includes a total of 55 parking spaces on a big lot, and the building is classed as Building Class C. While the center's focus stays on transparency and connection, families get updates and information about their loved ones, and visitation is an option. Residents benefit from a skilled nursing and rehabilitation center right on-site, supported by an experienced nursing team and advanced technology aimed at each person's success, so whether it's short-term rehab or permanent care, people get what they need. The community's known for its relaxed, steady feeling and a secure approach to caring for aging adults through every stage, and it leans on up-to-date therapy and support to help residents achieve their health goals in a way that works for them.

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