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    Highlands Senior Living Cartersville

    16 Roving Rd, Cartersville, GA, 30121
    4.4 · 52 reviews
    • Assisted living
    For pricing and availability(510) 200-8839
    For the front desk(770) 548-6638
    AnonymousLoved one of resident
    2.0

    Loving caregivers, management and safety

    I've had mixed experiences. The caregiving staff are loving, attentive, and made transitions and hospice coordination easy - Erica, Patti and Whitney were especially helpful - meals and activities are often home-like. However management communication is poor and confrontational, meds/vitamins were missed, hygiene and laundry were neglected, belongings were lost, visiting and COVID handling were mishandled, and my family dealt with a hospitalization for cellulitis. Staff are clearly overworked and ownership changes seem to have caused a decline - wonderful caregivers, but serious management and safety concerns mean proceed with caution.

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    Amenities

    4.38 · 52 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.4

    • Staff

      4.6

    • Meals

      4.0

    • Amenities

      4.3

    • Value

      4.0

    Location

    Map showing location of Highlands Senior Living Cartersville

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