Townsend Park Health & Rehabilitation

    196 N N Dixie Ave SE, Cartersville, GA, 30120
    3.8 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but understaffed care

    I found the building beautiful, clean, and well kept with good meals, an excellent rehab area, and many caring, family-like staff - residents often seemed happy. However, chronic understaffing showed: water/bathroom requests were sometimes ignored, bedridden residents experienced delayed or infrequent care, falls and safety concerns occurred, laundry and personal items were inconsistently handled, and after-hours communication/management was poor; I also heard reports of rude staff and improper handling of belongings. Advocates were helpful and the facility offers inclusive vaccinations and proactive healthcare, so I recommend with caution - stay engaged, bring an advocate, and monitor care closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      4.9
    • Value

      1.0

    Location

    Map showing location of Townsend Park Health & Rehabilitation

    About Townsend Park Health & Rehabilitation

    Townsend Park Health and Rehabilitation is a large, nonprofit nursing facility located in Cartersville, Georgia, providing both short-term rehabilitation and long-term care services to its residents. With a capacity of 124 beds, it accommodates a wide range of individuals who require either temporary post-hospital care or ongoing daily assistance with health and personal needs. The facility is not part of a continuing care retirement community, but it does participate in both Medicare and Medicaid, which makes its services accessible to a broad spectrum of patients, especially those transitioning from hospital care or in need of more extensive support due to aging or chronic conditions.

    The care at Townsend Park Health and Rehabilitation focuses on both medical and non-medical needs. Residents who are recovering from events such as strokes, heart attacks, infections, or injuries can benefit from the average short-term rehabilitation services that the facility offers. Data indicates that just over half of these residents were able to return home after their stay, reflecting a commitment to recovery and independence when possible. The home emphasizes safety, as shown by low percentages of residents experiencing major falls or serious infections requiring hospitalization during their stay. Additionally, there is a focus on minimizing emergency room visits, further supporting a stable and secure environment for recuperation.

    For individuals requiring long-term care, Townsend Park Health and Rehabilitation provides services aimed at maintaining as much independence as possible. The majority of long-term residents retain the ability to perform essential self-care activities such as moving, eating, and personal hygiene, which is a testament to the supportive and nurturing environment fostered within the facility. Both short-term and long-term residents benefit from consistent nurse staffing, with an average of three hours and thirty-four minutes of nursing care provided per resident each day. This level of staffing is maintained consistently throughout the week, ensuring that care remains reliable and attentive during weekends as well as weekdays.

    Health and safety standards at Townsend Park Health and Rehabilitation are regularly monitored through state and federal inspections. The facility takes measures to protect residents from abuse, neglect, and other risks, and has addressed and resolved past issues as identified in inspections. Attention to food safety and quality is evident in the handling and preparation of meals that are designed to be nutritious, palatable, and served at appetizing temperatures. Special services, such as dialysis care, are also available to those residents who require them, ensuring that complex health needs are met within the community.

    In addition to its medical and personal care services, Townsend Park Health and Rehabilitation also prioritizes preventive health measures, as evidenced by the high rate of annual influenza vaccinations among residents. The infection prevention and control program further helps to maintain the well-being of every individual in the home. All of these efforts contribute to an environment where residents can feel secure, supported, and cared for, whether they are staying for a short period of rehabilitation or for extended, ongoing assistance.

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