Willow Creek Assisted Living

    404 N. Houston Lake Blvd, Centerville, GA 31028
    • Independent Living
    • Assisted Living
    • Memory Care

    Clean friendly affordable accessible community

    I chose this older but very clean community and have been very satisfied - the staff are friendly and helpful (Amy, the director, is great), meals and medications are on schedule, and residents stay engaged with activities and outings. The dining area and courtyard are pleasant, it's handicap-accessible, close to town with transportation available, and the community is being updated. Reasonably priced and accepts Medicaid - overall my first-choice option.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.40·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      4.0
    • Amenities

      2.8
    • Value

      3.5

    Pros

    • Friendly, helpful staff
    • Timely medication administration
    • Regularly scheduled meals and pleasant dining area
    • Clean, well-kept common spaces
    • Accessible bathrooms and handicap accommodations
    • Transportation to appointments and organized outings
    • Courtyard and some outdoor space
    • Single-occupancy rooms available
    • Accepts Medicaid and reasonably priced
    • Active renovation and facility updates
    • Supportive onsite management presence

    Cons

    • Low staffing levels and limited staff availability
    • Staff performing multiple operational roles (cooking, cleaning, caregiving)
    • Aged infrastructure with incomplete or ongoing renovations
    • Maintenance and finishing issues within resident areas
    • Limited activity programming and variable resident engagement
    • Small resident rooms and restricted outdoor space
    • Parking constraints and highway-adjacent location
    • Restrictions on resident personal supplies and monthly spending
    • Limited clinical capacity for higher-acuity dementia care
    • Gaps in administrative transparency about finances

    Summary of reviews

    Overall impression: Reviews describe a small, community-style assisted living that presents a mix of reliable basic services and operational constraints. Strengths repeatedly noted include friendly staff, punctual medication administration, regular meal service in a pleasant dining area, and accessible common spaces. The facility accepts Medicaid, offers single rooms, and has an active renovation program intended to update the building.

    Care quality and staffing: Families report consistent medication administration and regular meal schedules, which indicate reliable day-to-day routines. At the same time, staffing levels are described as low and staff frequently perform multiple roles (cooking, cleaning, and caregiving). This combination contributes to limited availability of staff for individualized attention and raises questions about the facility’s capacity to manage higher-acuity needs, such as progressive dementia. Prospective residents with significant clinical needs should confirm current staffing ratios and clinical capabilities before placement.

    Staff and management: Many comments emphasize courteous, helpful caregivers and an engaged management presence; one director was singled out positively. However, reviewers also point to variability in staff conduct and accessibility, and some families described difficulty getting timely conversations about finances or care-planning. Management responsiveness appears to be a differentiator for families; clarity on administrative policies (especially around personal spending and supply needs) would be beneficial.

    Dining and activities: Dining is generally viewed positively—meals are served regularly and the dining area is appreciated. The community offers transportation and organized outings (mall and movie trips were cited), and there are games and some communal activities. Conversely, activity levels and resident engagement appear inconsistent across time periods and among residents; several accounts note limited daily programming or low resident interaction. Those seeking an active social calendar should verify the current activities schedule and participation levels.

    Facilities and renovations: The facility is described as clean and neat with a courtyard and handicap-accessible features. Simultaneously, the building is older and undergoing remodeling; unfinished baseboards, painting needs, and other maintenance items were noted. Renovations may improve the physical environment, but they have also contributed to temporary disruptions. Parking is limited and the property sits adjacent to a highway, which may affect access and noise.

    Notable patterns and recommendations: Reviews present a split picture—many families express strong satisfaction with staff, cleanliness, and basic services, while others raise operational concerns centered on staffing, maintenance, and activity offerings. Key topics for follow-up during a tour or intake conversation include current staffing ratios and shift coverage, dementia-care protocols and clinical supports, the timeline and scope of renovations, policies on resident supplies and monthly spending limits, and specifics about activity programming and transportation. These clarifications will help determine whether the facility’s strengths align with an individual resident’s care and social needs.

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    Location

    Map showing location of Willow Creek Assisted Living

    Willow Creek Assisted Living is located at 404 N. Houston Lake Blvd, Centerville, GA, 31028.

    About Willow Creek Assisted Living

    Willow Creek Assisted Living in Centerville and Macon, Georgia has been serving seniors for over 20 years and offers a mix of assisted living, independent living, senior apartments, memory care, and home care services, so people can find the right support as their needs change, and they always keep their focus on helping seniors keep their dignity and independence even as they get a helping hand. Residents must be at least 55 years old, and the place feels friendly with staff who know everyone's names, always offer a smile, and are there day and night for safety, emergencies, and whenever someone needs extra assistance, say for help moving from bed to wheelchair or in keeping up with daily tasks like bathing, dressing, and medication management, but they don't give insulin shots even though they can help residents track blood sugar. The place isn't huge, which makes it easier to get to know folks, and there are personal touches in the rooms, all with en-suite bathrooms, emergency call buttons, and decorations that help residents feel right at home.

    For those who want to socialize or just relax, Willow Creek's indoor common areas include a great room with a TV, library, and spaces for crafts, plus scheduled activities every day, movie nights, resident-run clubs, and outings that get folks outside or into the community, and the garden and walking paths give people a chance to stretch their legs or enjoy the weather without feeling rushed. When it comes to daily comfort, they provide meals so there's no need to worry about cooking, and they have a reputation for good dining, having won awards in that area, and with a beautician and barber shop right on site, seniors can keep up with haircuts and grooming without having to go far. The showers are wheelchair accessible, and while staff help with most personal care, Willow Creek has facilities so residents who deal with incontinence on their own can stay comfortable. They keep pets close, offer Wi-Fi and parking, run devotional services offsite, and give transportation when needed, making it easier for seniors to get to nearby places like Walgreens, Starbucks, restaurants, Harvest Church, and the Imaging Center West of Warner Robins.

    The staff at Willow Creek get training in caring for older folks and helping those with memory challenges like Alzheimer's or dementia-offering care, therapies, and activities designed to keep everyone as well and engaged as possible, and housekeeping and personal care services take stress off residents. You'll notice a deep sense of Southern Hospitality because the team believes in treating each resident like family, welcoming visitors, and making the atmosphere warm and supportive. They have a comprehensive care program that spans both medical and mental wellness, a 24-hour call system, and a group of managers including a Chief Financial Officer and a Regional Administrator who help keep things running smoothly, so seniors and families feel confident about the support they're getting. Many people notice the staff's kindness, and residents get encouragement to socialize and join programs that help them stay active in body and mind, and with the focus on safety and straightforward service, seniors can enjoy a sense of belonging and purpose every day. Willow Creek Assisted Living holds a 4.8 rating based on reviews, and while it has won several awards, the most important thing is how it helps seniors keep living well, with as much support as they want and need.

    People often ask...

    Willow Creek Assisted Living offers competitive pricing, with rates starting at a cost of $2,378 per month.

    Willow Creek Assisted Living offers independent living, assisted living, and memory care.

    There are 34 photos of Willow Creek Assisted Living on Mirador.

    Yes, Willow Creek Assisted Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 404 N. Houston Lake Blvd, Centerville, GA 31028.

    No, Willow Creek Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Creek Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Creek Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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