Overall sentiment across the review summaries for Kimberly Personal Care Home is strongly positive, with numerous reviewers emphasizing a caring, attentive, and family-like environment. The community is repeatedly described as small and intimate (noted as roughly 38 beds), which many families and visitors appreciate for the personal attention residents receive. Long-tenured staff and low turnover are common themes, and many reviewers highlight staff who know residents by name, treat them with dignity and respect, and go above and beyond to meet needs. The director (named in multiple reviews as Lynn Pittman) and an identified family liaison receive repeated praise for being knowledgeable, patient, and comforting to families. Several reviewers explicitly state they would recommend the home and that their loved ones are happy and well cared for there.
Care quality and clinical supports are frequently called out as strengths. Medication management is noted consistently, and specialized care for diabetes, incontinence, and memory care is mentioned multiple times. The presence of an in-house doctor and coordination with CNC pharmacy appear to support reliable medical oversight. Reviewers noted routine hygiene and safety practices — for example, frequent checks (every two hours was mentioned), hydration reminders, and regular linen changes — which contribute to a sense of attentive caregiving and resident well‑being.
Facility and amenities receive strong positive mention. The home is described as very clean, well-kept, and free of institutional odors; reviewers praise spotless common areas and a pleasant-smelling environment. Physical features that reviewers liked include cozy common areas, a library, an entertainment room, a beautiful courtyard/outdoor gardens, and names on doors that help social interaction. There is also a family room for visits and an anytime-visits policy that families appreciate. Several reviewers specifically contrasted the setting positively against a hospital-like atmosphere, describing it as a true home away from home.
Dining and daily living impressions are mostly favorable but mixed in a few reports. Many reviewers praise the meals as hot, healthy, tasty, and well-prepared; some highlight regular, three-meal service and appreciation for snacks. A few reviews, however, describe meals as poor or overpriced, indicating variability in perceptions of dining quality. Routine supports such as weekly beautician visits, scheduled sheet changes, and attentive personal care are mentioned positively.
Social life and activities are regular features of the community and are often cited as a benefit. Commonly mentioned offerings include bingo, weekly worship/church services, arts and crafts, exercise, reading programs, live singing/entertainment, holiday events, and weekend football viewing. These activities help keep residents engaged and appear to foster community among residents. That said, some reviewers felt activities were repetitive or limited in variety, and a few wanted more social time or new programming to reduce repetition.
Notable concerns and patterns: while overwhelmingly positive, the reviews include a handful of serious and isolated negative reports that warrant attention. One review alleges staff theft, neglect, reuse of diapers, long periods without showers, and stolen personal items — serious accusations that contradict the majority of other comments. Another reviewer found staff or the director unfriendly and unwelcoming. Several reviewers also noted practical issues such as staff sometimes being hard to find (staff appearing busy), small room sizes and limited closet space, and the facility’s distance being inconvenient for some families. Food quality received mixed feedback across reviewers. These negative notes are relatively infrequent compared with the volume of positive feedback, but because some are severe, they should be considered carefully by prospective families.
Overall impression: Kimberly Personal Care Home is presented by most reviewers as a clean, well-managed, small-scale community with compassionate, stable staff and individualized attention. Strengths include medication and specialized care capabilities, strong leadership, home-like atmosphere, appealing grounds and common spaces, and a solid activity schedule. Prospective families should be mindful of variability in activity variety, occasional staff availability concerns, room size limitations, and the few isolated but serious reports of neglect/theft. Visiting the facility, meeting leadership (for example the director), speaking with families of current residents, and asking about incident reporting and staffing ratios would help clarify these issues while allowing families to confirm the many positive elements consistently reported by others.
