Pricing ranges from
    $4,027 – 5,235/month

    Governor's Glen Memory Care & Assisted Living Community

    5000 Governor'S Drive, Forest Park, GA, 30297
    3.9 · 82 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful community serious memory-care concerns

    I recommend Governors Glen overall - it's a beautiful, bright community with compassionate, family-oriented staff, excellent activities, and many residents who are well cared for. My family saw real improvements: engaging programs, attentive caregivers, and a caring doctor who made my loved one feel safe. That said, I encountered serious issues in memory care - unprofessional/unresponsive management, poor communication, lost items, security/camera concerns, delayed medical attention, and occasional cleanliness and medication problems. My advice: visit, meet staff, and get firm, written assurances about memory-care leadership, staffing and safety before you move in.

    Pricing

    $4,027+/moSemi-privateAssisted Living
    $4,832+/mo1 BedroomAssisted Living
    $5,235+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      3.4
    • Amenities

      3.5
    • Value

      3.7

    Pros

    • Memory-care specialization and experience
    • Many reviewers describe caring, compassionate staff and caregivers
    • Strong, active activities program (BINGO, painting, music, worship, fashion shows)
    • Engaged activities director praised by multiple families
    • Clean, bright, well-maintained facility and kitchen
    • Thoughtful building layout (pods, screened-in porch, courtyard)
    • Family participation encouraged and regular family events
    • Easy, low-red-tape admission and helpful marketing/office staff
    • Individualized room preparation (painting, quick cleaning) and equipment lending
    • Responsive nurses and certain named staff recognized for good communication
    • Respite stays reported as positive and reassuring
    • Affordable compared with some competitors for families on a budget
    • Residents often described as enjoying themselves and being engaged
    • Smaller community feel with more personal attention
    • Good location and convenient for families
    • Some reports of high-quality, nutritious meals and good portion sizes
    • Staff continuity and teamwork praised by some reviewers
    • Security and low-traffic environment praised in pod/model reviews
    • High value for cost according to several families
    • Marketing and admissions staff frequently described as helpful and knowledgeable

    Cons

    • Inconsistent staff professionalism and attitude between shifts
    • Frequent comments about short staffing and low staff-to-resident ratios
    • Medication administration errors and medication ordering problems
    • Reports of missed or delayed medical response and ambulance notification delays
    • Allegations of neglect, overmedication, dehydration, and malnutrition in some cases
    • Management and administration unresponsive or dismissive of concerns
    • Claims of dishonest/unethical practices and focus on cosmetic fixes
    • Security concerns, alleged nonworking cameras, and unresolved breaches
    • Laundry problems, missing or lost personal items and clothing mix-ups
    • Inconsistent cleanliness in some bedrooms and bathrooms (urine, clogged toilets)
    • Falls and injuries reported, including hospital and ER visits
    • Food quality inconsistent: cold or poor meals for some residents
    • Limited outings and variable activity quality across units or times
    • Room sizes small and some rooms needing updating or TLC
    • Scheduling errors, communication lapses about tours and care plans
    • Some reviewers strongly discourage placement due to severe negative incidents
    • Capacity limitations for non-ambulatory residents
    • Allegations of bullying, rude staff, and even police involvement in one report
    • Inconsistent follow-up on reported issues and lack of resolution
    • Incidents of halted therapies and poor coordination of outside services

    Summary review

    Overall sentiment across reviews for Governor's Glen Memory Care & Assisted Living Community is strongly mixed, with clear patterns of both high points and serious concerns. Many families emphasize the facility's strengths as a memory-care-focused community with a welcoming, home-like environment, an active programming calendar, and a smaller, pod-based layout that can promote security and daily engagement. Multiple reviewers singled out specific staff and leaders as outstanding—marketing and admissions staff, certain nurses, an administrator, an activities director named Laura, and owner/doctor Paul received direct praise for compassion and responsiveness. For many residents the community provides cleanliness, bright common areas, a screened porch and courtyard, frequent activities (from worship services to concerts and art), and a staff that becomes like family. Those reviewers often recommend the community, describe easy admissions, helpful room setup (painting, hospital bed loaned), and good food and portion sizes.

    Care quality and staff behavior emerge as the dominant themes where opinions diverge. Positive reports describe attentive, knowledgeable staff who understand residents' needs, provide continuity of care, and communicate well with families. However, a substantial number of reviews describe inconsistent care: caregivers who are rude or unengaged, med techs who are perceived as undertrained or uncertified, and shifts where staff appear rushed or uninterested. Short staffing is a recurring complaint and is often tied directly to delayed assistance, slow showers, laundry backlogs, and slower response to medical needs. Multiple reports highlight medication administration and ordering issues; in the worst accounts these problems are coupled with alleged neglect, overmedication, dehydration, malnutrition, falls leading to ER visits, and even deaths cited by reviewers. Such serious allegations point to variability in clinical oversight and raise safety concerns for families evaluating the community.

    Management, administration, and operational follow-through receive mixed evaluations but are a frequent source of frustration. Several reviewers praise administrators and office staff for being warm, responsive, and effective—quickly resolving room prep, addressing paperwork, and being transparent about costs. Conversely, a number of families accuse management of being unprofessional, dismissive when issues are raised, or focused on cosmetic updates rather than addressing deeper systemic problems. Some reviews allege poor incident follow-up, dishonesty about investigations, and even security failures such as cameras not functioning and unresolved breaches. These governance concerns contribute to distrust among certain reviewers and amplify the impact of individual staff lapses.

    Facility, environment, and activities are often seen as strong selling points, yet they too show variability. The building design and cleanliness receive repeated praise: many reviewers call the community beautiful, clean, and well laid out, and appreciate the pod model with separate dining and activity spaces. The activity program is widely praised, with creative offerings and family-inclusive events; specific activities and themed programs (fashion shows, door decorating, worship services) were memorable for families. Still, some reviewers wanted more frequent outings or craft options, and others reported limited activities on certain units or during specific times, particularly when COVID restrictions or staffing shortages were factors.

    Dining and daily living services show mixed feedback. Several reviewers describe nutritious, appealing meals and snacks, while other families experienced cold or poor-quality food, lack of condiments, or insufficiency for their loved one’s preferences. Laundry and personal items management are recurrent pain points for some families, who report lost clothes, piles of laundry, and potential mix-ups. Room size and condition are another nuanced area: while the campus is described as attractive and home-like, some private rooms were noted as small or in need of updates.

    Safety and medical escalation are among the most serious concerns and warrant careful consideration by prospective families. Reviews reporting delayed medical responses, unclear communication with outside providers, alleged overmedication, or neglect resulting in significant medical events represent high-risk red flags. Conversely, other reviewers reported timely, thoughtful nursing communication and positive medical oversight. This dichotomy suggests variability that may be influenced by staffing levels, particular shift teams, or management oversight at different times.

    Patterns and recommendations for families: the reviews indicate that experiences can differ dramatically depending on timing, staff on duty, and unit-specific factors. Families considering Governor's Glen should prioritize direct questions about current staffing ratios, med administration training and audit practices, incident-report follow-up procedures, security/camera functionality, laundry protocols, and whether there are capacity or care-level limits (particularly for non-ambulatory residents). Ask to meet key clinical leads, the activities director, and the administrator; request recent staffing turnover metrics; and seek references from current family members. For those seeking strong memory-care programming, warm staff interactions, and a well-maintained environment, Governor's Glen has many real strengths. However, the documented serious safety and management complaints in some reviews mean prospective residents and families should perform thorough due diligence and monitor care closely after placement.

    In summary, Governor's Glen presents a combination of notable positives—memory-care focus, engaging activities, a welcoming environment, and many dedicated staff members—and notable negatives—staffing inconsistency, medication and safety concerns, administrative responsiveness issues, and occasional cleanliness or laundry problems. The community may be an excellent fit for some families, especially where praised staff and programs remain in place; but the variability reported by multiple reviewers argues for careful on-site evaluation, direct questions about risk areas, and ongoing family involvement after move-in to ensure the quality and safety of care are sustained.

    Location

    Map showing location of Governor's Glen Memory Care & Assisted Living Community

    About Governor's Glen Memory Care & Assisted Living Community

    Governor's Glen Mem Care & Assisted Living Comm stands as a specialized community dedicated to providing exceptional care for individuals requiring memory support and assisted living services. The home is built around a philosophy that values the importance of personalized attention and the creation of a vibrant, engaging environment that goes beyond just meeting medical needs. The staff recognizes the significance of finding a trustworthy place for loved ones and makes it their mission to offer high-quality, compassionate care that brings peace of mind to families.

    Residents at Governor's Glen Mem Care & Assisted Living Comm can access a variety of services designed to fit different care needs. Whether a person is seeking long-term accommodations, short-term respite stays, or simply daily support through the adult day program, the community tailors its offerings to enhance both comfort and well-being. The adult day program, in particular, stands out as an excellent resource for those who wish to enjoy stimulating activities and social interaction in a supportive setting while still living at home or with family.

    The environment at Governor's Glen Mem Care & Assisted Living Comm is purposefully crafted to feel warm, welcoming, and secure. Care is not just about addressing medical requirements; it is about fostering a sense of belonging and engagement through enriching activities and programs. The dedicated team works closely with each resident, attending to individual preferences and needs while encouraging participation in the broader community. This approach creates not only a safe living space but also an enjoyable and active lifestyle for everyone who becomes part of Governor's Glen.

    The reputation of Governor's Glen Mem Care & Assisted Living Comm has been built on its commitment to nurturing both physical well-being and emotional happiness. By offering flexible service options—from daily visits in the day program to comprehensive long-term care—the community ensures that every resident receives attention tailored to their unique situation. This dedication is evident in everything from the specially designed leisure opportunities to the everyday interactions between staff and residents, making Governor's Glen a standout choice for those seeking quality memory care or assisted living support.

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