Pricing ranges from
    $2,735 – 3,282/month

    Brittany's Place Personal Care

    141 Denis Dr, Jeffersonville, GA, 31044
    2.8 · 4 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Good food, unclean, rude management

    I appreciated the good food, reasonable portions, prompt manager and power-chair accommodations in a pleasant, home-like setting. Unfortunately it's not clean, is understaffed, and management/owner can be rude - several good workers were let go, I had a bad experience and won't be coming back or recommending it.

    Pricing

    $2,735+/moSemi-privateAssisted Living
    $3,282+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      2.0
    • Meals

      4.0
    • Amenities

      2.8
    • Value

      2.8

    Pros

    • Friendly staff
    • Prompt manager
    • Good food
    • Reasonable portion sizes
    • Accessible for power-chair users
    • Appreciation of help from staff
    • Excellent care (reported by some reviewers)
    • Pleasant, home-like setting

    Cons

    • Owner described as rude
    • Understaffed
    • Reports that the owner's niece runs the place
    • Several good workers reportedly fired
    • Not recommended by some reviewers
    • Poor service reported by some reviewers
    • Lack of cleanliness reported
    • Unkind staff reported by some reviewers
    • Bad experiences leading some residents/visitors to not return

    Summary review

    The reviews for Brittany's Place Personal Care present a clearly mixed picture with strong positive remarks in some areas and serious concerns in others. On the positive side, multiple reviewers highlight friendly staff and a prompt manager, suggesting that at least some frontline employees and supervisory personnel provide attentive, personable care. Several comments praise the quality of the food and reasonable portion sizes, and reviewers note that the environment can feel pleasant and home-like. Accessibility is also called out positively — the facility appears to make good accommodations for power-chair users, and some reviewers explicitly express appreciation for the help they or their loved ones received. These comments point to instances of excellent care and a comfortable residential atmosphere for some residents.

    Counterbalancing those positives are recurring and significant negative themes. Several reviews allege poor service, a lack of cleanliness, and staff who were unkind, with some customers characterizing their overall experience as bad and stating they would not return. Management and staffing are notable problem areas in the negative reports: the owner is described as rude in at least one summary, and there are multiple claims that the facility is understaffed. Additional critical details include assertions that the owner's niece runs the place and that several good workers were fired — comments that suggest personnel instability and possible leadership or HR conflicts. These management and staffing complaints tie directly to the service and cleanliness concerns and to statements that the facility is not recommended by some reviewers.

    Taken together, the reviews reveal a pattern of inconsistency. Some guests and family members encountered courteous, capable caregivers, a responsive manager, good meals, and accessible accommodations — in other words, the calm, home-like experience many seek in a personal care setting. Others encountered understaffing, perceived unkindness or rudeness from staff or ownership, cleanliness shortfalls, and turnover or firings that undermined confidence. The juxtaposition of “excellent care” and “pleasant home-like setting” with “poor service,” “not clean,” and “not coming back” suggests that experiences may vary by shift, by which staff members are on duty, or over time as staffing and management issues evolve.

    There are no detailed mentions of activities, programming, or medical outcomes in the provided summaries, so evaluation of those areas is limited based on this data. The most actionable themes are: (1) strengths in day-to-day caregiving for some residents (friendly staff, prompt manager, good meals, accessibility), and (2) significant management and staffing concerns reported by others (rudeness attributed to ownership, understaffing, alleged firings, and cleanliness/service problems). Prospective residents or family members should be aware of these mixed signals — it would be prudent to ask directly about current staffing levels, turnover history, cleanliness protocols, and who is responsible for daily operations (including the roles of the owner and relatives) when evaluating the facility. Overall sentiment is polarized, with some very positive individual experiences but also several serious complaints that warrant clarification before making decisions.

    Location

    Map showing location of Brittany's Place Personal Care

    About Brittany's Place Personal Care

    Brittany's Place Personal Care sits in Jeffersonville, GA and offers a setting that's quiet, calm, and friendly with a medium-sized community where residents find support and a peaceful daily life. Staff members provide individual attention and care 24 hours a day, and there's always someone around to help with things like bathing, dressing, or managing medication, which many people need help with as time goes on. People who use wheelchairs can get around inside and out, and the showers work for people who need that kind of accessibility. Smoking isn't allowed inside, which helps keep the air clean for everyone living and working there. Nurses and homecare services are onsite, and hospice or respite care is available when short or long-term extra help is needed. Doctors, dentists, and podiatrists can come to the facility, and there's therapy for physical, occupational, or speech needs, so residents won't have to travel far if something comes up. There are several types of care available, from assisted living to memory support, in-home-style care, or full nursing services, and residents can stay independent or get more support, depending on what they need over time. Residents can spend time in garden areas or walk the paths outside, or sit together in common rooms indoors for meals, games, movie nights, or other activities that staff often organize, and sometimes these activities include devotional services for spiritual needs. Dogs and cats are allowed, so people don't have to leave their pets behind, and there's parking for those who still drive. Rooms come furnished, with telephones, and baths or showers that work for people with disabilities, and staff provide all the cleaning, laundry, and meal prep, making sure special diets like vegetarian meals are available and ingredients stay nutritious. There's an emergency alert system and transportation is arranged as needed, including rides to appointments. The staff helps coordinate with healthcare providers and keeps up with regular housekeeping, so daily life stays manageable and people feel at home while getting the personal support they need.

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