Zebulon Park Health & Rehabilitation

    343 Plantation Way, Macon, GA, 31210
    2.9 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent therapists, neglectful nursing care

    I stayed here for rehab and had excellent physical and occupational therapists in a beautiful, very clean facility - they got me moving quickly. That said, nursing and support staff were often neglectful, unresponsive or rude: long call-bell delays, infrequent showers, inconsistent water/meal assistance, missed meds, falls and poor chronic-care management. Administration was unhelpful, personal items went missing, and discharge/home-health coordination was stressful. Great therapists and facility, but I would not trust their nursing care for long-term needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.90 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.6
    • Meals

      2.0
    • Amenities

      4.5
    • Value

      3.0

    Location

    Map showing location of Zebulon Park Health & Rehabilitation

    About Zebulon Park Health & Rehabilitation

    Zebulon Park Health & Rehabilitation is a non-profit skilled nursing facility with 66 certified beds, where an average of 62 residents stay each day, and it's managed by Clinical Services Inc since May 2012. The facility helps people who can't live at home safely anymore and need health and rehabilitation care, offering long-term care, short-term rehabilitation, and nursing services for those needing extra support. Residents can get help with daily living activities, such as bathing, eating, dressing, and taking medicine, and there's a 24-hour nursing staff supervised by a physician, so you can find care around the clock. Zebulon Park provides respiratory care, dialysis services, stroke recovery therapy, cardiac rehabilitation, and post-surgery rehab, along with specialized physical, occupational, and speech therapy. The facility has had some federal and state inspection reports, showing a history of deficiencies related to resident assessments, care planning, quality of life, and care-including respiratory services and safe dialysis-but they keep meeting the criteria for Medicare and Medicaid, and have accreditations for their services and patient satisfaction. Nursing staff turn over at a rate of about 42.4%, and there are about 3.36 nursing hours per resident each day. Even though Zebulon Park is wheelchair accessible and has air conditioning, spacious rooms, clean outdoor spaces, state-of-the-art rehab equipment, onsite parking, and a quiet environment, there have been reports noting the need for better care planning and safe dialysis. The place is owned as part of a network linked to Health Scholarships, Inc., and accepts Medicaid or long-term care insurance for those who qualify. Residents and their families can use a 24-hour anonymous hotline if they have any concerns. This facility supports older adults and those needing skilled nursing care, with a real focus on personal rehabilitation and health goals, but it's good to be aware of its inspection history as well as the range of therapy and rehabilitation services offered.

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