Phoenix Senior Living

    10902 Crabapple Rd, Roswell, GA, 30075
    3.7 · 18 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Beautiful community leadership undermines care

    I love the beautiful, peaceful community - my new apartment, golf-cart access to nearby stores, delicious meals, thoughtful design, and the amazing, heart-centered caregivers (Stewart, Kaleigh and Cathy were outstanding). But in my experience administration and corporate leadership wrecked the place: extreme staff turnover, a bottom-line focus that cut corners, evasive explanations, slow maintenance, dining delays and cleanliness issues. The main phone/voicemail was often unresponsive, Covid rules worsened residents' mental health, and I witnessed care lapses and troubling management decisions. Bottom line: exceptional staff and a lovely facility, but leadership and operations undermine quality of care - I can't recommend it.

    Pricing

    Schedule a Tour

    Amenities

    3.72 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.2
    • Meals

      3.0
    • Amenities

      4.5
    • Value

      3.7

    Location

    Map showing location of Phoenix Senior Living

    About Phoenix Senior Living

    Phoenix Senior Living runs a number of communities across the Southeast, headquartered in Roswell, Georgia, where they manage places like Lakeview Estates, The Neighborhood at Cullman, The Phoenix at Opelika, The Retreat at Fort Walton Beach, and The Pearl at Dalls, and these places cover a lot of ground because they offer independent living, assisted living, memory care areas, skilled nursing, and respite care for short-term stays, and they've built these places with seniors' comfort and needs in mind, putting in things like furnished common spaces, private rooms, an arts room, a barber and salon, laundry and dry-cleaning, as well as a dining room with all-day meal service that can handle special diets, which means residents can expect help with daily tasks, medication management, meal preparation, and personal care, and if someone has memory issues, their memory care communities provide a safe place with specialized support for conditions like Alzheimer's and dementia, offering 24-hour help, special programs, and activities aimed at memory, in addition to an emergency alert system and move-in support to make new residents comfortable. Phoenix Senior Living gets involved with community events, such as golf tournaments, so residents and supporters often find ways to feel part of something bigger, while the staff-who include corporate accountants, digital marketing pros, brand managers, and human resources specialists-work alongside trained caregivers who speak English and deliver care that covers everything from non-ambulatory support to 24-hour supervision and a call system if help is ever needed, all while keeping things running as a privately held company that specializes in senior living management and focuses on giving people personalized choices based on their level of independence or their medical needs. The place makes an effort to create a welcoming environment where seniors can take part in community-sponsored activities, movie nights, or quiet time in their rooms, and they've filed recent annual reports and keep their paperwork updated, so you know they pay attention to the business side of things as well, with people like Jesse Marinko and Nicholas Kavadellas in charge, and if you want to know more about the services or specific communities, you can look at their website because Phoenix Senior Living has a history of offering a variety of senior care services to fit different lifestyles-whether someone's looking for a maintenance-free spot with social activities or needs more medical attention-and they've been a member of the GSLA since 2015, showing they stick around for the long term in this industry.

    People often ask...

    Nearby Communities

    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Aerial view of HearthStone at Leesburg senior living facility showing a large, single-story building with multiple wings, surrounded by landscaped gardens, parking lots with cars, and a road on one side. The building has a gray roof and beige walls, with green trees and bushes around the property.
      $2,580 – $4,390+4.4 (64)
      Semi-private
      assisted living, memory care

      HearthStone at Leesburg

      1309 Marlene St, Leesburg, FL, 34748
    • Exterior view of a large, multi-story senior living facility building under a clear blue sky with an American flag on a flagpole in front and a well-maintained grassy lawn surrounding the building.
      $4,350 – $5,655+4.4 (165)
      Semi-private • Studio
      assisted living, memory care

      The Summit of Lakewood Ranch

      11705 Evening Walk Dr, Lakewood Ranch, FL, 34211

    Assisted Living in Nearby Cities

    124 facilities$4,295/mo
    69 facilities$4,474/mo
    114 facilities$4,104/mo
    125 facilities$4,081/mo
    72 facilities$4,131/mo
    97 facilities$4,343/mo
    101 facilities$4,413/mo
    151 facilities$4,156/mo
    173 facilities$4,226/mo
    57 facilities$4,575/mo
    118 facilities$4,873/mo
    164 facilities$4,748/mo
    © 2025 Mirador Living