Twin Falls Manor

    491 Caswell Ave West, Twin Falls, ID 83301
    • Independent Living
    • Assisted Living

    Kind attentive staff excellent care

    I placed my mother here and have been pleased - the staff are kind, attentive and compassionate, communication is easy, and her care has been excellent. The place is clean and well-furnished, meals are good with variety and nicely presented, and activities are offered and encouraged with a printed schedule multiple times a week. They provide transportation (wheelchair-accessible van), the grounds and patios are pleasant, smoking is outdoors, and it fits our budget - I would recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    4.20·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      5.0

    Pros

    • Attentive and friendly staff
    • Easy communication with staff
    • Compassionate care for residents
    • Excellent care and cleanliness
    • Good food with variety
    • Meals well presented
    • Activities offered and encouraged
    • Printed activity schedule available three times a week
    • Transportation available
    • Wheelchair-accessible van
    • Nicely landscaped grounds and patio areas
    • Smoking allowed outdoors
    • Budget-aligned / affordable
    • Recommended by reviewers

    Cons

    • Nursing-home feel; not homelike
    • Mixed impressions of building condition (older/shabby vs newer)
    • Average management
    • Not flashy / basic appearance
    • May not meet expectations for those seeking a homelike atmosphere

    Summary of reviews

    Overall sentiment in the reviews is positive about the quality of day-to-day care, the staff, dining, activities, and practical accessibility, with the main negatives centering on the facility’s appearance and the degree to which it feels "homelike." Multiple reviewers emphasize reliable, compassionate, and attentive staff who communicate easily with families. Comments specifically praise staff friendliness, compassion in dealing with residents’ family members, and consistent care practices — reviewers reported loved ones were clean, fed, and well cared for. Several reviews explicitly describe the level of care as excellent.

    Dining and activities are consistent strengths. Reviewers note that food is good, varied, and well presented; meals drew positive reactions both visually and in taste. Activities are offered and actively encouraged, with a concretely mentioned printed schedule made available three times a week. Transportation options, including a wheelchair-accessible van, are available, which reinforces the facility’s practical support for residents’ mobility and appointments. The grounds are described as nicely landscaped with patio areas, which adds to outdoor living opportunities. Reviewers also mention that smoking is permitted outdoors — a feature some families will appreciate and others may view less favorably.

    Facility condition and atmosphere show a split in perceptions and are the primary area of concern. Some reviewers described a newer facility but noted a ‘‘nursing home’’ feel and explicitly said it was "not homelike" or "not what we were looking for." Other comments indicate an older building that is well furnished but in somewhat shabby condition. Taken together, these remarks suggest variability in physical condition and décor across units or impressions: the facility meets practical care needs but may lack the residential warmth or upscale finishes some families prefer. Several reviewers also characterized the facility as "not flashy"—functional rather than luxurious.

    Management and administrative impressions are mixed but tend toward average. One review mentions "average management," implying that while operations are adequate, there may not be standout administrative leadership or polish. Despite that, reviewers recommended the facility and noted it as budget-aligned/affordable, indicating good value for those prioritizing care quality, meals, activities, and accessibility over aesthetics.

    In summary, Twin Falls Manor appears to provide strong, compassionate hands-on care with friendly, communicative staff, good and well-presented meals, routine and encouraged activities, and useful transportation/accessibility options. The main caveats for prospective families are the facility’s atmosphere and physical condition—opinions range from "newer but nursing-home like" to "older and somewhat shabby"—and an overall impression of basic, unflashy management. The facility is likely a good match for families who prioritize practical, affordable, and dependable care and services; families seeking a more homelike, upscale, or boutique residential feel may find it less suitable.

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    Location

    Map showing location of Twin Falls Manor

    Twin Falls Manor is located at 491 Caswell Ave West, Twin Falls, ID, 83301.

    About Twin Falls Manor

    Twin Falls Manor, set up by the Drake family back in 1968, sits in Twin Falls, Idaho, and folks around here know it's been run with care and experience for many years, drawing on its long-standing philosophy of looking after seniors with respect. The place offers assisted living for active older adults who need a bit of help with daily things like bathing, dressing, or taking medicine, and it also has memory care, where the staff look after people with Alzheimer's disease or other kinds of dementia in safe, dementia-friendly surroundings, with enclosed courtyards and both indoor and outdoor walking paths. The community has space for folks who want to live on their own, for those who need support, and for those who need advanced nursing care, since it's a continuing care community tied to the Office on Aging, and staff are always around 24 hours in case someone needs help, and there's a call system if anything comes up.

    The buildings are handicap-accessible, and there's Wi-Fi and high-speed internet, so people can stay connected, and pets are allowed, including both cats and dogs, which seems to bring a lot of comfort to the people who live there. There're common areas for everyone to use, like a library, a central fireplace, a beauty salon, and a barber shop, along with TV lounges, patios, and outdoor gardens with raised beds, plus a senior citizen center right on the campus. Folks enjoy arts and crafts, billiards, piano music, and game rooms, and there's always something going on, from live music to birthday parties, BBQs, holiday get-togethers, and movie nights, in addition to group outings and field trips to places around Twin Falls. For those interested in spiritual life, there are devotional activities on-site and off, including Protestant and Mormon/LDS services.

    Transportation's provided to help with errands or doctor's appointments, and there's resident parking, nearby public transit, and both complimentary rides and paid options. Meals are served with choices, like vegetarian options, and sometimes guests can join, and there's a focus on healthy, comfortable dining. The place is surrounded by neighborhood shops, restaurants, parks, and medical centers, giving residents a chance to stay engaged with the local area. Services like housecleaning, laundry, and dry cleaning help keep things simple. Health care on site covers diabetic and ambulatory needs, incontinence, medication management, and the staff coordinates with outside providers if needed. Folks can stay for respite or short-term care if there's ever a need.

    Twin Falls Manor works to create a welcoming, supportive environment where seniors can find community and enjoy both privacy and connection, all in a setting shaped by decades of experience and a commitment to both safety and quality of life.

    People often ask...

    Twin Falls Manor offers independent living and assisted living.

    The full address for this community is 491 Caswell Ave West, Twin Falls, ID 83301.

    No, Twin Falls Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Twin Falls Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Twin Falls Manor directly. There is no cost for this service. We are compensated by the community you select.

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