Bryan Manor

    2150 E McCord St, Centralia, IL 62801
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    2.8ยท19 reviews

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.84ยท(19)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      2.8
    • Value

      2.8

    Pros

    • Compassionate direct-care staff
    • Supportive administrative staff
    • Attentive nursing team
    • Individualized resident attention
    • Engaging activity programming
    • Recognized standout staff members

    Cons

    • Staff burnout and low morale
    • Inconsistent care quality
    • Problematic supervisory and disciplinary culture
    • Limited clinical oversight by QMRPs
    • Outdated clinical and operational practices
    • Perceived safety or environmental concerns affecting family confidence
    • Weak staff-management and responsiveness processes

    Summary of reviews

    The reviews present a mixed picture of care at this facility. Many families describe warm, supportive frontline caregiving โ€” direct-care staff, floor nurses and the activity team are highlighted for compassionate interactions, personalized attention to residentsโ€™ preferences, and engaging programming. Several reviews singled out individual employees by name as positive influences, and some families characterized their experiences with administration and staff as welcoming and grateful.

    At the level of clinical care and operations there is notable variability. Positive accounts of attentive, individualized care coexist with criticisms summarized as poor care and poor staff management; these comments imply inconsistent care quality across shifts or resident situations. Reviewers also raised concerns about responsiveness and the facilityโ€™s ability to maintain consistent standards, which suggests potential gaps in handoffs, oversight, or staffing continuity.

    Staffing and leadership issues recur as a theme. Reviewers referenced administrator burnout, a top-down disciplinary tone that can undermine morale, and complacency among certain clinical leaders (QMRPs). Those characterizations point to organizational problems that could affect staff retention, supervision, and the consistency of clinical practices. The mention of outdated practices further suggests the facility may have areas where protocols or training are not fully up to current expectations.

    Activities are a relative strength: the activity director and programming receive positive mention for engaging residents and supporting individuality. Dining received little explicit comment in the available summaries, so no clear conclusion can be drawn about meal quality or service consistency from these items. Facility-related comments include an unusual mention of paranormal activity, which reflects family perceptions that affect confidence and willingness to recommend the location; this should be interpreted as a perception/atmosphere concern rather than an objective facilities assessment.

    Overall pattern: the reviews are polarized, with strong praise for individual caregivers and certain programs alongside systemic concerns about leadership, clinical oversight, and consistency. Prospective residents and families would benefit from an in-person visit that focuses on observing staffโ€“resident interactions, asking about staff turnover and morale, reviewing clinical oversight (QMRP involvement and protocol updates), and clarifying how the facility addresses complaints and ensures consistent care across shifts.

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    Location

    Bryan Manor is located at 2150 E McCord St, Centralia, IL, 62801.

    About Bryan Manor

    Bryan Manor in Centralia, Illinois, is a not-for-profit care home that's been offering specialized residential services since 1977 for adults with developmental disabilities, especially those with significant physical and health care needs, and sometimes you'll find that about 90% of the residents have severe or profound intellectual disabilities, so the staff there, which includes Direct Support Personnel, RNs, and LPNs, are really focused on helping each person reach their highest level of functioning through active treatment, daily support, and lots of personal care options, and you'll notice the facility offers a range of care types like assisted living, memory care for Alzheimer's, and skilled nursing, all in a safe campus with secured units, private rooms with private bathrooms and air-conditioning, and the comforts of a home-like environment, which they've worked hard to keep smoke-free and tobacco-free for everyone's safety and wellness, and they have specialized spaces and designated care areas for different needs, some of them with names unique to their programs, and while the residents get personalized attention, they also get services like speech therapy, respiratory therapy, and more basic support like bathing, dressing, medication management, and help with transfers, plus the staff has a 24-hour call system and provides around-the-clock supervision.

    When you walk around you'll see a dining room, a small library, a fitness room, community common areas, an outdoor garden, and a wellness center, and there's a computer center, beauty salon, a gaming room, and regular wellness and activity programs, and they make sure there are consoles, social media access, and ways for residents to keep up digital communication, and often residents join planned activities-some run by the residents themselves-day trips, games, and scheduled community or wellness events, and to help people get where they need to go there's community-operated transportation and arrangement for outside services.

    All rooms are fully furnished, and cleaning and linen services are provided, so daily living's made easier, and meals and personal care are always included, and when someone needs temporary admission there are accommodations while eligibility is checked by the local Case Coordination Agency, with the admission process using a screening done by that agency.

    Bryan Manor also follows strict safety protocols for visitors-masking, handwashing, health screening at the door, physical distancing, and sometimes requiring PPE during outbreaks like COVID-19, but the visitation policy's pretty open, letting residents have visitors at any time, even for compassionate care reasons, and visits can be inside, outside, or in private rooms; still, if someone has COVID-like symptoms or tests positive, visits can't go ahead.

    The staff takes pride in making sure residents have the chance to make choices and keep as much control over daily life as possible, focusing on independence wherever they can, and you'll see that the care team's made up of both experienced and new staff who are trained for the job, with a policy of employing folks equally regardless of background and offering generous benefits to full-time staff, and if anyone's interested in working there, applications are taken in person with training available.

    All in all, Bryan Manor's a larger facility with 100 beds, licensed as an ICF/IID provider, aiming to be a safe, comfortable, and supportive home for adults with developmental disabilities or complex care needs, where both long-term and short-term recovery stays are possible, and where specialized therapies and supportive amenities are matched to what each person needs, making sure everyone gets the right balance of help, encouragement, and independence every day.

    People often ask...

    Bryan Manor offers assisted living, memory care, and skilled nursing.

    The full address for this community is 2150 E McCord St, Centralia, IL 62801.

    No, Bryan Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Bryan Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bryan Manor directly. There is no cost for this service. We are compensated by the community you select.

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