EverTrue Meridian Village

    27 Auerbach Pl, Glen Carbon, IL 62034
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Caring, clean community; mother thriving

    I placed my mother here and I'm very pleased. The staff are caring and responsive, her spacious, clean apartment feels like home, and she's thriving with the many activities, dining options, pool and chapel. The community is social and welcoming, with dependable services (transportation, housekeeping, on-site care) that make life easy. I'd recommend touring - it's been a positive, family-like experience.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.14·(105)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.1
    • Amenities

      4.4
    • Value

      2.1

    Pros

    • Spacious one‑bedroom apartments with full kitchens and walk‑in closets
    • On‑site indoor pool and multiple exercise/therapy spaces
    • Restaurant‑style dining with varied menus and meal flexibility
    • Robust daily social and recreational programming
    • Comprehensive campus amenities (library, theater, market, game rooms)
    • Transportation to medical appointments and off‑site events
    • Multilevel care continuum with on‑site therapy and hospice options
    • Responsive maintenance and weekly housekeeping services
    • Emergency call systems in apartments and monitored safety alarms
    • Faith‑based spiritual services and chapel programming
    • Resident committees and active community engagement
    • Move‑in assistance and concierge services
    • Well‑maintained grounds and attractive common areas
    • Dedicated rehab/therapy staff and on‑site clinical services
    • In‑apartment meal delivery and flexible dining plans
    • Specialty activity channels and printed information for residents
    • Family‑oriented, community‑style atmosphere

    Cons

    • Inconsistent clinical staffing and supervision, particularly after hours
    • Medication‑management gaps and shortcomings in clinical escalation
    • Variability in housekeeping and sanitation in some areas
    • Intermittent lapses in dining service continuity and kitchen staffing
    • Variable responsiveness and communication from administration
    • Gaps in safety practices related to fall prevention and alarm response
    • High private‑pay costs and lengthy/complex financial commitments
    • Inconsistent memory‑care staffing expertise and capacity limits
    • Turnover and retention challenges affecting staff continuity
    • Limited availability for certain housing options and long wait lists

    Summary of reviews

    EverTrue Meridian Village presents as a large, well‑appointed senior living campus with many physical and lifestyle strengths. Units are described as spacious—notably one‑bedroom apartments with full kitchens, patios, ample closet space, and in‑unit emergency calls. The property offers a broad set of amenities including an indoor pool, exercise and therapy spaces, media/theatre, library, game rooms, a market, garden plots, and well‑kept grounds. Dining is organized in a restaurant‑style format with multiple meal plans and frequent menu changes; there are also in‑apartment meal options and weekly housekeeping.

    Social and life‑enrichment programming is a clear strength for many residents: a wide variety of daily activities, clubs, trips, Bible and chapel services, and a dedicated activity channel and printed calendars help keep the community engaged. Transportation to appointments and events, resident committees, and move‑in concierge support are additional features that families and residents cite positively. On the clinical side, the campus offers on‑site therapy and rehabilitation services, hospice accommodation in apartments, vaccination and preventive‑care clinics, and some reviewers describe smooth transitions between levels of care.

    However, reviewer experiences are mixed on clinical consistency and operational reliability. While numerous accounts praise attentive, caring staff and prompt maintenance, other accounts describe staffing shortages—especially after hours—and inconsistent supervision. Several families indicate concerns about medication administration processes and delays in clinical escalation when conditions change. Relatedly, some reviewers describe lapses in safety practices (for example, delayed alarm response or inconsistent use of bed alarms) that suggest room for improvement in fall‑prevention and monitoring protocols.

    Dining and housekeeping show similar variability: many residents praise the food and dining staff, yet turnover or kitchen staffing changes have been associated with declines in meal service continuity and perceived quality for other residents. Cleanliness and sanitation are likewise frequently satisfactory but have been noted as inconsistent in some common or dining areas. Management and communication receive positive marks for openness and concierge‑level service from some families, while others describe inconsistent administrative responsiveness and difficulties around transitions or complex care needs. Cost is another common theme: the community provides a range of private‑pay services and some reviewers cite high fees, extra charges, and long financial commitments as a consideration.

    Taken together, Meridian Village offers robust amenities, active programming, and a community atmosphere that many residents and families find highly satisfying. At the same time, there are recurring operational themes—staffing continuity, medication and clinical‑oversight controls, safety‑practice consistency, and variable dining/housekeeping reliability—that prospective residents should evaluate closely. Recommended pre‑move steps include touring multiple care levels, asking for current staffing ratios and turnover data, reviewing incident/inspection records, clarifying medication‑management and escalation protocols, confirming contract terms and extra fees, and speaking with current residents and families about recent service consistency.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of EverTrue Meridian Village

    EverTrue Meridian Village is located at 27 Auerbach Pl, Glen Carbon, IL, 62034.

    About EverTrue Meridian Village

    EverTrue Meridian Village sits as a Life Plan Community with a nonprofit background and a faith-centered mission, and it used to go by the name Lutheran Senior Services, so there's over 165 years of experience built into how things are run, and you can see that care shows up in all the different living and care options they have because folks can choose independent living, assisted living, memory support, nursing home care, and even short-term rehab at REACH Short Stay Rehab all in the same campus, so you don't have to jump between places if your needs change over the years, and there's services for home care, home health care that's Medicare-certified, hospice, and even adult day help, so if someone needs medical help, daily help, or only occasional support, they've got you covered across the board. The whole place clearly aims at senior care-everything's designed for folks wanting an active, safe, and connected place to live as they age, and there are separate areas and room types for those who need more care, while independent folks have their own space too, so you can stick with what fits you best. You can see in many of the pictures and from their website that they provide a wide mix of amenities, since there are walking paths, nice landscaping, places to gather, and several choices for food and drinks like coffeehouses, tea rooms, cupcake bakeries, ice cream shops, and even places with bubble tea, which is all kind of fun if you want a treat or just somewhere different to sit and talk with neighbors. There are volunteer opportunities open to residents-these might include things like donation drives or service-to-go projects, and that helps people stay involved if they feel like giving back, while there's also a mix of activities, groups for meeting people, events, spiritual sessions, chances for helping with retail or gardening, and organized events and classes to help you connect or learn, whatever your pace is. Faith is part of the community if you're looking for that, and they run everything in a way that focuses on letting folks live life to the fullest wherever they are in their journey. The campus has maps and different kinds of rooms, so you can find a place that fits your needs, and, for people needing more help, there's specialized memory care and a care center with long-term or skilled nursing. Food on campus covers lots of tastes, with dining options covering Asian, Vietnamese, pizza, chicken, and soul food-so you get more variety than some places might offer-and there's a big spread of hospitality with hotel-type accommodations ranging from hostels to villas or even star-rated hotels, so visiting family or guests can have a spot nearby. Everything there really circles back to building a safe, social, and supportive environment for seniors, so you'll find it's a place people can stay and grow in as their needs change, without pressure to move somewhere else.

    People often ask...

    EverTrue Meridian Village offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 65 photos of EverTrue Meridian Village on Mirador.

    Yes, EverTrue Meridian Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 27 Auerbach Pl, Glen Carbon, IL 62034.

    No, EverTrue Meridian Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000J2nsAAC
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity100 residents
    LicenseeLUTHERAN SENIOR SERVICES
    EffectiveNovember 14th, 2024
    ExpiresNovember 14th, 2025
    View the official license record

    Inspection Reports

    6

    Reports

    1

    Type A Citations

    0

    Type B Citations

    1

    Complaints

    2

    Years

    21 May 2026Self-Reported
    Found no deficiencies.
    26 Mar 2026Self-Reported
    Investigated deficiencies in service planning and fall prevention; found service plans not updated after significant changes and unsafe fall-prevention practices that endangered residents.
    • Type A295.4010Service Plan
    • 295.4060Alzheimer's and Dementia Programs
    04 Mar 2026Self-Reported
    Found no deficiencies. Compliance with applicable regulations was demonstrated.
    10 Apr 2025Complaint
    Found no deficiencies. General compliance with the requirements was noted.
    31 Dec 2024Self-Reported
    Determined that a fall prevention plan was not followed, resulting in a resident sustaining a major injury.
    • 295.6000Resident Rights
    23 Dec 2024Licensure
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of EverTrue Meridian Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact EverTrue Meridian Village directly. There is no cost for this service. We are compensated by the community you select.

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