Montclair Senior Living & Memory Care

    5520 Lincoln Ave, Morton Grove, IL 60053
    • Assisted Living
    • Memory Care

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    Reviews

    4.06·(48)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      2.3

    Pros

    • Compassionate, courteous, and engaging staff
    • Personalized resident support and attentive clinical oversight
    • Physical therapy and support for mobility goals
    • Transportation assistance for medical appointments
    • Regular family updates on resident progress
    • Clean, renovated, and welcoming common areas
    • Comfortable apartments and peaceful outdoor spaces
    • Positive meal quality and inviting dining service
    • Activities that encourage participation and social connection
    • Welcoming environment for families and visitors
    • Supportive respite and memory-care experiences

    Cons

    • Staffing adequacy and continuity concerns
    • Management-transition uncertainty and communication concerns
    • Incontinence-care responsiveness concerns
    • Limited outdoor excursions and time away from the building
    • Institutional or busy atmosphere in some areas

    Summary of reviews

    Feedback about Montclair is largely positive regarding the current community’s care, staff, and environment, though experiences are not uniform. Families and visitors describe staff as warm, professional, patient, and attentive. Several accounts praise individualized support, regular updates, and staff involvement in residents’ well-being. Reviewers also describe positive outcomes during physical therapy and recovery, including improved mobility; these are individual experiences rather than a guarantee of similar results. Transportation to medical appointments is another practical strength mentioned.

    The building is frequently described as clean, renovated, and welcoming, with comfortable apartments and communal areas such as lounges, activity spaces, and dining areas. Some visitors appreciate the home-like feel and peaceful atmosphere, while one found the setting more institutional and busy. Outdoor areas are viewed positively, although a family member wanted residents to have more regular opportunities to get outside or leave the building. One tour account raised a concern about responsiveness to a resident’s personal-care needs, so families may wish to ask about care routines and oversight.

    Dining feedback is generally favorable, with residents and family members enjoying meals and the dining-room experience. Activities are described as engaging and supportive of social participation. Families are often welcomed, and some say visits feel relaxed and that staff treat them as guests. One account, however, raised a concern about access for friends and family, making it reasonable to clarify current visiting arrangements directly with the community.

    Management history is an important context for interpreting this set of reviews. Some older comments refer to the former Silverado or Auberge operation and describe concerns about turnover, cleanliness, care consistency, and communication following management changes. Other reviews associated with Montclair’s opening in the same building describe a remodeled community and positive experiences. Current and historical feedback therefore should not be treated as if it all reflects the same operating period. Staffing adequacy and continuity remain themes to ask about, alongside how the community communicates changes in care. Overall, the reviews present a welcoming and well-appointed setting with many positive accounts of staff and resident support, balanced by concerns about staffing, management transitions, personal-care responsiveness, and variation in atmosphere and access to outdoor activities.

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    Location

    Montclair Senior Living & Memory Care is located at 5520 Lincoln Ave, Morton Grove, IL, 60053.

    About Montclair Senior Living & Memory Care

    Montclair Senior Living & Memory Care sits in Morton Grove, Illinois, and offers assisted living and memory care for older adults, focusing on people with Alzheimer's disease, dementia, or memory issues, and it's a newly established community with secure, purpose-built buildings and grounds. The place has around 11-50 employees, including a Director of Business Development named Leslee Lopez and Lorena Amarillo, the Executive Director, who's also a Certified Dementia Practitioner, with staff including nurses, a doctor on call, caregivers, hospitality workers, and even a nursing major student-athlete. Security features keep residents safe, and the memory care area has its own secured building with alarms and locked units to keep residents who wander or act aggressively from getting lost, plus staff receive training to help residents who need reminders, cues for activities of daily living, or support with difficult behaviors. The staff can help with grooming, toileting, incontinence care, transfers, medication support, insulin injections for diabetics, and they use mechanical lifts as needed, and all areas are wheelchair accessible.

    The design of Montclair Senior Living & Memory Care features welcoming entrances, a comfortable lobby with soft seating, cozy fireplaces, and spacious rooms, and the bedrooms include comfortable beds, desks, closets, and attached bathrooms with safety features like grab bars and walk-in showers, plus spa-like tubs for relaxation. People can choose a studio room, and the property is pet-friendly, allowing dogs or cats with pet care services available if needed. There are beautiful outdoor spaces with green lawns, patios, gardens, walking paths, and shaded seating, and inside, residents find game rooms, billiards tables, elegant dining rooms set with linens and fresh flowers, and salon services to help everyone look their best. The dining team, including a chef, prepares meals daily with restaurant-style service, anytime dining, and accommodations for dietary needs like gluten-free, low sodium, low sugar, or diabetic diets, and private dining rooms are also available for guests or family visits.

    Residents get lots of choices for activities, from classes in art and cooking, brain fitness games, and gardening, to off-site trips, wine tastings, Wii bowling, and intergenerational events, plus devotional services, educational lectures, and community service opportunities. Programs like the Calendar of Events, Night of Roses, Signature Events, Community Events, and the Scholarship program foster a social atmosphere. Fitness programs, a yoga studio, and a wellness center aim to support the mind and body, while staff encourage seniors to remain active and engaged as long as they wish. The community lets people smoke outdoors and offers parking for residents who drive, plus transportation is arranged for outings, medical appointments, and shopping, often using a chauffeur-driven shuttle.

    The staff provides 24-hour supervision, assistance with medication and health monitoring, personalized care plans, and regular health assessments, and hospice or respite care is available for those needing temporary or end-of-life support. Montclair welcomes residents as their care needs change, supporting aging in place. Pets are welcome, and the grounds are well landscaped. Rooms start at about $7,200 per month for a studio in the memory care section. The focus stays on providing safe, honest, and comfortable daily living for older adults and those facing memory loss, with leadership and staff aiming to create a calm, welcoming environment where everyone can belong, and the facility is now open and accepting new residents. More details can be found at www.montclairalmc.com.

    People often ask...

    Montclair Senior Living & Memory Care offers assisted living and memory care.

    There are 23 photos of Montclair Senior Living & Memory Care on Mirador.

    The full address for this community is 5520 Lincoln Ave, Morton Grove, IL 60053.

    No, Montclair Senior Living & Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000JdGvAAK
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity86 residents
    LicenseeMONTCLAIR SENIOR LIVING & MEMORY CARE, LLC
    View the official license record

    Inspection Reports

    3

    Reports

    1

    Type A Citations

    0

    Type B Citations

    1

    Complaints

    1

    Years

    26 Aug 2026Complaint
    Found no deficiencies. Allegation not investigated because the resident never resided.
    03 Oct 2025Self-Reported
    Found no deficiencies. The survey indicated compliance with applicable regulations.
    24 Jan 2025Self-Reported
    Cited violations of resident rights due to abuse and lack of dignity, including a report of staff-to-resident sexual abuse and inadequate training/monitoring.
    • Type ASection 295.6000Resident Rights

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Montclair Senior Living & Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Montclair Senior Living & Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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