Longhouse Care Center

    711 W 11th St #1-W, Spencer, IA 51301
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.0ยท11 reviews

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    Reviews

    4.00ยท(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.0

    Pros

    • Caring, compassionate staff
    • Attentive nursing and therapy personnel
    • Strong rehabilitation program
    • Appropriate for extended long-term care
    • Clean, comfortable facility environment
    • Welcoming, family-friendly atmosphere
    • Effective interdepartmental staffing

    Cons

    • Sanitation and maintenance variability in resident areas
    • Delays in staff responsiveness and assistance
    • Limited or inconsistent recreational and entertainment programming
    • Inconsistent care quality across shifts or departments
    • Gaps in post-incident communication and case management

    Summary of reviews

    The reviews present a mixed but informative picture. Many comments emphasize strengths in clinical care: reviewers frequently mention a caring, compassionate staff and an attentive therapy and nursing presence. The facility appears to have a solid rehabilitation focus and is repeatedly described as suitable for residents who need extended long-term care and recovery support. Several family comments highlight positive, family-centered interactions and that staff will work with residents to support recovery goals.

    Facility appearance and comfort receive generally favorable remarks โ€” descriptors such as clean, comfortable, and welcoming are common โ€” but some accounts raise sanitation and maintenance concerns in particular resident areas. That contrast suggests variability in housekeeping or facility upkeep rather than uniform performance. Dining receives little direct commentary in the available summaries, so there is limited evidence to evaluate meal quality or food-service consistency.

    Activity and engagement offerings are an area of divergence. A number of remarks praise a pleasant, welcoming environment, yet other comments describe limited entertainment โ€” specifically lack of background music or television in common spaces and residents being left without engagement. This indicates that recreational programming and ambient activity levels may be inconsistent across units or shifts.

    Operational and management patterns are similarly mixed. Many reviews praise good communication with families and a helpful, cross-disciplinary staffing structure. At the same time, there are concerning notes about delays in responding to resident requests (for example, extended wait times for assistance) and about uneven care quality between shifts or departments. A few reviews reference troubling post-event circumstances, including concerns following a resident's death; these appear isolated in the dataset but warrant direct discussion with the facility during a tour.

    Overall, this facility shows clear strengths in rehabilitation services, compassionate staff, and a generally comfortable environment, but there are recurring operational issues to probe further: cleanliness and maintenance consistency, response times for resident assistance, the scope and regularity of activities, and how the facility communicates and manages critical incidents. Prospective residents and family members should validate these areas during a visit โ€” ask to see activity schedules, housekeeping protocols, staffing ratios by shift, typical response-time expectations, and how the facility manages and communicates after significant clinical events.

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    Medicare Ratings

    1ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Longhouse Care Center is located at 711 W 11th St #1-W, Spencer, IA, 51301.

    About Longhouse Care Center

    Longhouse Care Center sits in Spencer, IA, and provides a variety of care services for seniors who need help with daily activities, so you'll find assisted living, nursing home options, and even specialized memory care for those with Alzheimer's or other memory concerns, and the place tries to make things easier with personalized care plans for each resident. The center offers help with things like bathing, dressing, medication, and moving around, and you'll see 24-hour supervision and non-ambulatory care, all while giving folks options for both short and long-term stays. The rooms come furnished and have telephones, and they let residents bring pets, which is nice for anyone who doesn't want to be apart from a furry companion. Meals are cooked every day, with choices for allergies, diabetes, and special diets, so everybody can eat safely, and meal service happens on a regular schedule. For social time, there are movie nights, walking paths, gardens, community activities, and devotional programs to meet spiritual needs, including both on-site and offsite activities for those who like to get out now and then, with transportation and parking made available too. Housecleaning and laundry get handled by staff, and the emergency alert system helps keep everybody safe. The building has communal areas for socializing, as well as congregation living options. Skilled nursing and rehabilitation are there for those coming from a hospital or needing recovery, and caregivers speak English with support for other languages as needed. Longhouse Care Center says they treat everyone like family and want residents to feel comfortable while staying independent as possible, focusing on well-being and a smooth transition whether going home or settling in for a longer stay.

    People often ask...

    Longhouse Care Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 711 W 11th St #1-W, Spencer, IA 51301.

    No, Longhouse Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Longhouse Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Longhouse Care Center directly. There is no cost for this service. We are compensated by the community you select.

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