Telford Terrace

    1025 Robert Telford Dr, Richmond, KY, 40475
    4.1 · 16 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good care, serious safety concerns

    I placed a relative here and overall care, cleanliness and rehab services exceeded my expectations - active management, excellent state inspections, welcoming staff, impressive rooms and good daily activities. That said, I witnessed worrying unprofessionalism: public confrontations, payroll/attitude problems, slow call-light response, delayed meal help and unsafe dining practices (trays left in front of residents - choking risk), and even a nurse wearing a hat that read "I Can't Do It." More seriously, I saw restricted visitation/movement and a night-shift incident where a resident was effectively held against her will, which made me concerned about residents' rights and regulatory protections. The DON did address one nurse issue and one LPN was excellent, but the safety and staff-policy concerns left me uneasy.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      4.1

    Location

    Map showing location of Telford Terrace

    About Telford Terrace

    Telford Terrace sits on a quiet 40-acre campus and serves as a not-for-profit, ecumenical Christian senior community where folks can find long-term care, assisted living, independent living, memory care, and skilled nursing all in one place, so you don't have to worry about moving every time your needs change, and a waiting list with five names means there's some interest but not an endless line. The place looks after people who need help with day-to-day things, medication management, memory support for dementia or Alzheimer's, and folks who need supervised care or help getting around, plus there's a full nursing and rehabilitation center with 42 beds offering physical, occupational, and speech therapy, wound care, pain management, nutrition therapy, complete diabetes treatment, IV therapy, and hospice care when needed. Nearby you'll find Pattie A Clay Rehabilitation Center and Kentucky Orthopaedics & Spine for added health support beyond what's available on site.

    Residents live in studio and two-bedroom apartments for assisted living and condominiums for independent living, all with telephone service and furnished spaces, while the rooms and shared areas stay clean with regular housekeeping and laundry services, including options like dry cleaning, so everyone stays comfortable. The grounds have walking paths and gardens, and inside there's an arts room, a barber and salon, movie nights, and a dining room serving meals that can be adjusted if someone has food allergies or needs a diabetes-friendly diet. People here can bring their pets if they'd like.

    The community encourages everyone to join in activities, whether those are planned by staff or run by the residents themselves, and they hold social gatherings and events to help people meet and stay involved. Staff keep an eye out day and night with a 24-hour call system and emergency alert systems to help everyone feel safe. Transportation gets arranged for doctor visits or outings, and there's on-site support from healthcare teams who focus on meeting physical, social, psychological, emotional, and spiritual needs. Apartments have sturdy, simple furnishings and plenty of common space for relaxing or joining friends.

    Telford Terrace says their mission is to take care of seniors with the same compassion shown by Jesus Christ, including anyone regardless of background, and they get recognized for staff with friendly, helpful attitudes and programs that keep people active and social. The community carries a Certified Continuing Care Retirement Community status, works with Medicare and Medicaid, and is associated with McCready Manor for even more care services, focusing on health and well-being for seniors who want a little help, a lot of help, or just a place to live around others. The front desk is always ready to give a warm greeting, and the whole place runs with a resident-centered approach, meaning each person is seen as a respected member of the Telford family.

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