Brookdale Waterview Court

    2222 E. Bert Kouns Loop, Shreveport, LA 71105
    • Independent Living
    • Assisted Living

    Moved mom in, highly recommend

    I moved my mom in and I'm very pleased - the staff are friendly, professional and caring, the community is clean and welcoming, and residents genuinely seem happy. Meals are tasty and dining feels restaurant-style, there are lots of activities and regular outings with dependable transportation, and maintenance/amenities are well kept. Staff go above and beyond and gave us real peace of mind; I would recommend this place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.52·(99)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.4
    • Meals

      4.1
    • Amenities

      3.8
    • Value

      4.1

    Pros

    • Compassionate and attentive staff
    • Welcoming, family-like community atmosphere
    • Engaging activity program (exercise classes, games, outings, faith groups)
    • Restaurant-style dining with on-site chef and varied menu
    • All-inclusive pricing covering meals, utilities, and basic housekeeping
    • Well-decorated, hotel-style common areas
    • Convenient location near hospitals, clinics, and shopping
    • Varied amenities (library, movie/theater room, fitness room, beauty shop)
    • Pet-friendly policy
    • Private dining room for events and family gatherings
    • On-site transportation and scheduled outings
    • Clean and well-maintained common areas
    • Flexible apartment sizes and configurations (studios to two-bedrooms)
    • Move-in assistance and transition support from staff
    • Accessible bathroom options in some units
    • Laundry and light-housekeeping services included
    • 24/7 staffing presence in many areas
    • Demonstrable social and health improvements among residents

    Cons

    • Inconsistent dining quality and service presentation
    • Cleanliness variability in some apartments and specific common areas
    • Part-time management presence and limited corporate oversight
    • Inconsistent activity coordination and occasional absence of an activities lead
    • Irregular maintenance staffing and repair delays
    • Limited transportation availability and inconsistent scheduling
    • Small apartment footprints for select unit types
    • No in-apartment stove and limited kitchen facilities
    • Security and access-control concerns, including allegations of theft
    • Limited on-site clinical capacity for higher-acuity care
    • Variable administrative communication and follow-up

    Summary of reviews

    Overall impression: Brookdale Waterview Court is frequently described as a welcoming, well-appointed independent living community with a strong social environment and many on-site amenities. Positive comments center on the staff’s interpersonal approach, a hotel-like facility design, and a program of activities that supports social engagement and measurable improvements in residents’ mood and weight for some families.

    Staff and care quality: Staff are commonly characterized as compassionate, patient, and helpful; many families cited proactive move-in support and 24/7 staff availability. At the same time, reviewers noted operational gaps that affect perceived leadership and clinical capacity: the community’s director is often part-time, corporate presence is limited, and there are indications that the facility is not structured for residents who require high-acuity clinical support. These patterns suggest the community is best suited for independent living or low-level assisted needs rather than intensive medical care.

    Dining: Dining is a prominent strength for many residents — on-site chefs, pastry offerings, and restaurant-style, open-menu service received frequent praise. Conversely, dining quality and presentation were described as inconsistent at times; some families noted colder meals, variable plating, and changes in food satisfaction following staff turnover. The community provides three daily meals and event or special-occasion dining options, but there is no in-apartment stove and kitchen functionality is limited to full-size refrigerators and microwaves.

    Activities and social life: The activity program is a frequent asset: exercise classes (chair aerobics, yoga), games, faith-based groups, outings, bingo, and scheduled transportation promote socialization and engagement. Several reviewers said outings and transportation schedules are helpful but can be inconsistent or limited in frequency; others reported occasional absence of an activities coordinator. Overall, the social program appears robust but uneven in consistency across time.

    Facilities and amenities: Many reviewers praised the facility’s aesthetics, cleanliness of common spaces, and amenity set (library, movie room, fitness area, beauty shop, garden seating, private dining room). Apartment sizes vary widely; some residents enjoy spacious two-bedroom units and private patios, while others find certain studios or smaller apartments cramped and challenging with mobility aids. Maintenance responsiveness is described as mixed — some families report prompt repairs, while others note delayed or incomplete work and areas in need of upkeep.

    Management, safety, and communication: Administrative follow-up and communication quality are variable. Common concerns include limited on-site management hours, uneven corporate oversight, and inconsistent responsiveness to inquiries. Safety observations are mixed: reviewers praised rapid emergency response in at least one instance, but there are also serious security-related allegations, including theft and access-control lapses, which families highlighted as important issues. Given those comments, prospective residents and families should discuss security protocols, key/access controls, and incident-handling policies during tours.

    Notable patterns and recommendations for families: The dominant narrative is one of improved quality of life for many residents—better nutrition, increased activity, and social connection. However, prospective residents should weigh the community’s strengths against operational limitations: evaluate current dining consistency, request clarity on management availability and clinical support levels, confirm maintenance responsiveness, and discuss security measures. An in-person visit that includes a meal, a review of recent menus, and direct questions about staffing, transportation schedules, and incident response will help families determine whether Brookdale Waterview Court’s environment and operational practices align with their needs.

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    Location

    Map showing location of Brookdale Waterview Court

    Brookdale Waterview Court is located at 2222 E. Bert Kouns Loop, Shreveport, LA, 71105.

    About Brookdale Waterview Court

    Brookdale Waterview Court sits in a peaceful spot surrounded by landscaped gardens and small water features, and you'll see lush walking paths that make it nice for a stroll when the weather's good, and sometimes there's the sound of residents out on the grounds or heading to nearby C. Bickham Dickson Park for a picnic or some fishing or maybe they just want a bit of fresh air. The building itself has a grand two-story lobby with white columns, plush couches, and soft lighting, while the living room features comfortable seats and a TV where people can sit together to relax. The apartments come in different types, with single rooms, studios, and even some two-bedroom units, and most are set up for safety and comfort, like the walk-in showers with safety bars and adjustable heads, a queen-size bed, closet with sliding doors, kitchenette with oak cabinets, and a large window with its own blinds. Rooms are usually bright and quiet, decorated simply with a little artwork and plenty of light, and many areas are cleaned regularly with help from housekeeping and linen services, and there's even laundry and drycleaning on the property for convenience.

    Dining here is pretty straightforward, with three daily meals served in a restaurant-style dining room that's set up with modern tables, blue upholstered chairs, and a chandelier, plus there are communal areas so people can sit together and talk, and there's always some warm decor around. Residents gather for things like live entertainment, movie nights in the small theater with cinema-style seats, game nights, or bridge clubs, and there's an activity room with tables, a wall-mounted TV, and big windows for light. You'll find a cozy community library full of books, a fitness center with both cardio machines and some free weights, and a business center with computers and a printer; there's free high-speed WiFi and even a Nintendo Wii bowling setup. Some residents run their own activities, sometimes there's story time or book discussions, and there's always a place for arts and crafts or even music-the gardening and cooking clubs meet regularly.

    Brookdale Waterview Court covers a wide range of care; people can choose independent living, assisted living, memory care (like Alzheimer's care), skilled nursing, or even get home health and rehab services. The place supports non-ambulatory care, and there's help for VA benefits, medication management, a 24-hour call system, and safety features in the apartments. Staff are around all day and night to offer help, and they handle activities of daily living with a focus on compassion and respect. There's an in-house salon for haircuts and barber services, and a convenience store sits on site for quick shopping. People can use the business center, attend educational programs, join gardening or cooking groups, play games, or go on offsite trips-free transportation is available if needed.

    There are a few perks, like pets being allowed in some parts, overnight guests welcomed, parking for visitors, and even in-house religious services or access to places of worship nearby. The community isn't far from a pharmacy, doctors at Pierremont Neurology Clinic, or local restaurants and cafes, and families come in through a covered driveway surrounded by nice landscaping. Brookdale Waterview Court sets its pricing to be all-inclusive, but there is an entry fee required. The staff are known for forming real bonds with residents and families, and though every place has its quirks, this one does try to help folks feel comfortable, safe, and as independent as possible as they age.

    About Brookdale

    Brookdale Waterview Court is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Waterview Court offers independent living and assisted living.

    There are 30 photos of Brookdale Waterview Court on Mirador.

    The full address for this community is 2222 E. Bert Kouns Loop, Shreveport, LA 71105.

    No, Brookdale Waterview Court does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Waterview Court. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Waterview Court directly. There is no cost for this service. We are compensated by the community you select.

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