Maine Veterans' Home Bangor

Reviews

4.50·(2)

Overall rating

5
4
3
2
1

Care
5.0
Staff
5.0
Meals
4.5
Amenities
5.0
Value
4.5

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Medicare Ratings

3·/ 5

Overall
Health Inspection
Staffing
Quality Measures

Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

About Maine Veterans' Home Bangor

Maine Veterans' Home Bangor has been around since 1995 and serves veterans and their families, offering a range of care from short-term rehab to long-term skilled nursing, memory care, residential services, and respite care. The facility is one of six in the Maine Veterans' Homes system, with others in Augusta, Caribou, Machias, Scarborough, and South Paris, all dedicated to caring for people who've served in the U.S. Armed Forces. The building sits on Hogan Road in Bangor and has modern, spacious living spaces, a newly renovated skilled unit, quiet rooms for rest and meditation, barber and beauty shop, as well as patios and outdoor spots for residents and families to enjoy time together. Inside, you'll find community living rooms, multipurpose spaces with large TVs, and a café-style dining room where residents and guests can pick from varied menus, and the chefs and meal planners focus on nutritious options.

The home has a total bed capacity of 150, broken down into 28 for skilled rehab and nursing, 26 for long-term care, 20 for residential care, plus private rooms on memory care units, and 30 beds available for domiciliary care. The staff, both full-time and part-time, number about 290 and include nurses with 24-hour coverage, a medical director, therapy staff known for being helpful and accommodating, and an admissions team ready to walk families through applications, benefits, eligibility, and payment. There's a Maximus evaluation process to figure out eligibility for care, and residents can pay through VA benefits, Aid and Attendance stipends, Medicare, MaineCare, long-term care insurance, or privately, depending on their needs and situation. Medicare may cover up to 100 days of skilled nursing after a hospital stay that meets certain rules. Veterans with a 70% or higher service-connected disability can get full VA coverage. The facility stands apart as its own nonprofit, not run by the VA, which means it's focused on serving Maine veterans' needs.

Doctors, nurses, and therapists make individualized care plans, working to meet residents' health needs and goals, integrating rehab therapy and recreational activities, which seem to get high marks from residents and families. Activities are always on the schedule, from outings like parades and fishing trips, to community dining, indoor games, and social programs that have brought the facility a few honors for both quality activities and its friendly, helpful staff. Veterans' organizations also help run volunteer programs and support events. Residents can get pharmacy service through MVH Pharmacies, can use wheelchair vans and buses for community trips, and have access to a therapy apartment suite and therapeutic pool for rehab, so there's support for folks looking to get stronger and re-enter the community safely. The culture at Maine Veterans' Home Bangor is steady and familiar, with a focus on respect, dignity, and veterans' unique needs-staff recognize the meaning of military service, and aim to support people with compassion rather than flash.

People often ask...

Maine Veterans' Home Bangor offers assisted living and skilled nursing.

There are 3 photos of Maine Veterans' Home Bangor on Mirador.

The full address for this community is 44 Hogan Rd, Bangor, ME 04401.

No, Maine Veterans' Home Bangor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Maine, the DHHS Division of Licensing & Certification licenses assisted living and residential care facilities, posting statements of deficiency and plans of correction.

License number	1971
Facility type	Level Iv Residential Care

Inspection Reports

27

Reports

57

Citations

18

Complaints

3

Years

05 Nov 2025Inspection		05 Nov 2025Inspection Investigated findings identified multiple deficiencies in staff training and resident care practices, including missing bee sting kit training, missing breathing apparatus training, absence of a first aid kit with staff training, and inadequate updates to resident service plans and food labeling. Section 5.A.5; 5.R.17.1.3 Medications and Treatments Section 5.P.47.14.1 Medications and Treatments Section 5.Q.1; 5.R.1; 9.B.4.d7.15 Medications and Treatments Section 13.C12.3 Standards for Resident Care Section 10.D.415.10.8 Sanitation/dietary services
15 Oct 2025Complaint		15 Oct 2025Complaint Concluded substantial compliance after investigating a complaint.
23 Apr 2025Complaint		23 Apr 2025Complaint Concluded that the provider was in substantial compliance with applicable requirements after a follow-up visit. No deficiencies were cited.
08 Apr 2025Complaint		08 Apr 2025Complaint Found no deficiencies identified during the complaint investigation.
17 Mar 2025Complaint		17 Mar 2025Complaint Investigated and identified multiple deficiencies related to abuse prevention, reporting of incidents, care planning, and following physician orders. 42 CFR 483.12(a)(1)Freedom from Abuse and Neglect 42 CFR 483.12(b)(5)(i)(A)(B)(c)(1)(4)Reporting of Alleged Violations 42 CFR 483.12(c)(2)-(4)Investigate/Prevent/Correct Alleged Violation 42 CFR 483.21(b)(2)(i)-(iii)Care Plan Timing and Revision 42 CFR 483.25Quality of Care
17 Mar 2025Complaint		17 Mar 2025Complaint Investigated found that a resident’s capacity to consent to sexual activity with another resident was not assessed and care plans were not updated; abuse by staff was documented, creating risk to residents. §483.12(a)(1)Freedom from abuse, neglect, and exploitation
04 Dec 2024Complaint		04 Dec 2024Complaint Investigated a reported incident and a complaint; concluded substantial compliance with applicable regulations.
09 Oct 2024Complaint		09 Oct 2024Complaint Concluded substantial compliance with the requirements for long-term care facilities after follow-up.
12 Sept 2024Renewal		12 Sept 2024Renewal Found substantial compliance with life safety code standards related to the physical environment; no deficiencies cited.
22 Aug 2024Complaint		22 Aug 2024Complaint Identified deficiencies related to resident rights and quality of care during the on-site review. The concerns included respectful treatment and equal access to care. §483.10(a); §483.10(a)(2)Resident Rights
22 Aug 2024Complaint		22 Aug 2024Complaint Investigated and found multiple deficiencies across resident rights, advance directives, PASARR coordination, comprehensive care planning, nutrition, physician supervision, medication review, infection control, and immunizations. CFR 483.10(a)(1)(2); 483.10(b)(1); 483.10(b)(2)Resident Rights/Exercise of Rights CFR 483.10(c)(6); 483.10(c)(8); 483.10(g)(12); 42 CFR Part 489 Subpart IRequest/Refuse/Dscntnue Trmt; Formulate Adv Dir CFR 483.20(e)(1)(2)Coordination of PASARR and Assessments CFR 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plan CFR 483.25Quality of Care CFR 483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance CFR 483.30(a)(1)-(2)Resident's Care Supervised by a Physician CFR 483.45(c)(1)-(5)Drug Regimen Review, Report Irregular, Act On CFR 483.45(e)(1)-(5)Free from Unnecessary Psychotropic Meds/PRN Use CFR 483.60(i)(1)-(2)Food Procurement, Store/Prepare/Serve-Sanitary CFR 483.20(f)(5); 483.70(h)(1)-(5)Resident Records - Identifiable Information CFR 483.80(a)(1)-(2); 483.80(a)(4); 483.80(e); 483.80(f)Infection Prevention & Control CFR 483.80(a)(3)Antibiotic Stewardship Program CFR 483.80(d)(1)-(2)Influenza and Pneumococcal Immunizations
20 Aug 2024Renewal		20 Aug 2024Renewal Observed portable oxygen cylinders in a Delta Unit room totaling more than 300 cubic feet, not stored per NFPA 99. NFPA 99 Health Care Facilities Code, 2012 edition, sections 11.3.2.1 through 11.3.2.3Gas Equipment - Cylinder and Container Storage
20 Aug 2024Renewal		20 Aug 2024Renewal Found portable oxygen cylinders stored in excess of the allowed limit in a Delta Unit room, with corrective actions underway including removal of excess tanks and an audit. NFPA 99 Health Care Facilities Code 2012 edition; 11.3.2.1 through 11.3.2.3Portable oxygen cylinder storage
19 Aug 2024Complaint		19 Aug 2024Complaint Found no regulatory deficiencies identified during the 8/19/2024 desk review revisit.
08 Jul 2024Complaint		08 Jul 2024Complaint An unannounced on-site visit found noncompliance with resident rights, care planning, and medication administration procedures. —Resident rights—exercise of rights without interference —Resident rights—freedom from coercion in exercising rights —Comprehensive care plans—development and implementation —Medication administration—timing and accuracy
08 Jul 2024Complaint		08 Jul 2024Complaint Found deficiencies in resident rights, care planning, and medication administration. Improper feeding, incomplete care plan implementation, and medications given outside ordered times were observed. 42 CFR Part 483 Subpart B, §483.10Resident Rights/Exercise of Rights 42 CFR Part 483 Subpart B, §483.21(b)(1)-(3)Comprehensive Care Plans 42 CFR Part 483 Subpart B, §483.25Quality of Care
06 May 2024Complaint		06 May 2024Complaint Investigated an allegation of abuse and found that a CNA held a resident's arms down during care, resulting in bruising. CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
02 Apr 2024Complaint		02 Apr 2024Complaint Investigated the incident and the complaint and concluded substantial compliance with applicable regulations.
02 Apr 2024Complaint		02 Apr 2024Complaint Found no deficiencies.
07 Nov 2023Renewal		07 Nov 2023Renewal Verified compliance with federal long term care requirements following an unannounced follow-up visit; no deficiencies were identified.
05 Oct 2023Renewal		05 Oct 2023Renewal Found substantial compliance with federal emergency preparedness requirements and related life safety references observed during the review.
28 Sept 2023Complaint		28 Sept 2023Complaint Investigated and found deficiencies in care planning related to residents' PTSD needs and triggers; multiple care plans were not addressing current needs and were not updated timely. 42 CFR Part 483 Subpart B; 42 CFR 483.21(b)(3)Comprehensive care plan deficiencies 42 CFR Part 483 Subpart B; 42 CFR 483.21(b)(3)Inadequate PTSD-related care plan interventions 42 CFR Part 483 Subpart B; 483.21(b)(2)(i)-(iii)Care plan timing and revision
28 Sept 2023Complaint		28 Sept 2023Complaint Inspections found multiple deficiencies including inadequate care planning and trauma-informed care, infection control gaps, improper psychotropic PRN management, and insufficient staff training. CFR 483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plans CFR 483.21(b)(2)Care Plan Timing and Revision CFR 483.25(b)(1)-(ii)Skin Integrity / Pressure Ulcers CFR 483.25(m)Trauma-Informed Care CFR 483.45(e)Free from Unnecessary Psychotropic Meds/PRN Use CFR 483.80Infection Prevention & Control CFR 483.95(g)Required In-Service Training for Nurse Aides
25 Sept 2023Renewal		25 Sept 2023Renewal Identified multiple life-safety deficiencies, including nonfunctional emergency lighting, unaddressed fire barrier penetrations, and problems with door closings and latching in different locations. NFPA 101 Life Safety Code (Emergency Lighting, 2012 edition)Emergency Lighting NFPA 101 Life Safety Code; sections 18.1.3.5, 19.1.3.5, 8.2.1.3Two-Hour Fire Wall Between Occupancies NFPA 101, Section 19.3.5.9Doors with Self-Closing Devices NFPA 101 Life Safety Code; NFPA 101 Section 19.3.5.9Hazardous Areas - Fire Barriers/Doors NFPA 101 Sections 7.2.1.9; 18.2.9.1; 19.2.9.1; 8.4Corridor - Doors
25 Sept 2023Renewal		25 Sept 2023Renewal Identified several life-safety deficiencies including fire barrier integrity, emergency lighting testing, fire-wall penetrations, and problems with self-closing and corridor doors. NFPA 101 18.1.3.5; 19.1.3.5; 8.2.1.3Hazardous area fire barrier walls and ceilings not maintained NFPA 101Emergency Lighting NFPA 101Multiple Occupancies - Construction Type NFPA 101Doors with Self-Closing Devices NFPA 101Corridor - Doors
17 Jul 2023Infection Control		17 Jul 2023Infection Control Found failure to report complete COVID-19 information to NHSN during a seven-day period. §483.80(g)(1)-(2)Reporting - National Health Safety Network
27 Jun 2023Complaint		27 Jun 2023Complaint Determined that the provider was in compliance with the requirements for long-term care facilities after on-site visits addressing reported incidents and complaints.

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Mirador Living is not affiliated with the owner or operator(s) of Maine Veterans' Home Bangor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maine Veterans' Home Bangor directly. There is no cost for this service. We are compensated by the community you select.

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