High View Manor

    517 Riverview St, Madawaska, ME 04756
    • Assisted Living
    • Skilled Nursing

    Attentive skilled nursing with views

    Overall I'm very happy with the attentive, caring staff - they provide personalized skilled nursing that, in my experience, exceeds other facilities in Aroostook County and meets my needs. The Madawaska location and great river views are a lovely bonus.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.60·(5)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.0
    • Meals

      2.6
    • Amenities

      2.6
    • Value

      2.6

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of High View Manor

    High View Manor is located at 517 Riverview St, Madawaska, ME, 04756.

    About High View Manor

    High View Manor sits up on a hill in Madawaska, Maine, and you'll see right over the St. John River to Canada on clear days, which can be peaceful. This place has been here since 1979, staying self-owned, and it's small, really, with 51 beds for skilled nursing and long-term care, plus a few more in the Riverview Terrace Apartments. The staff can help with medication management, and they offer support for older folks with arthritis, disabilities, and memory problems, especially those who have Alzheimer's or dementia. Folks can get help with moving around, eating, getting dressed or cleaned up, and they'll set up different kinds of care plans to fit each person, whether someone only needs a break with the Respite and Adult Day Evening Care program or requires hospice services. There's a rehab and therapy center in the building, and they've got therapists for both physical rehabilitation and things like pain or trouble with movement, so people can get stronger when they need to. The staff work one-on-one when necessary and try to help with emotional and spiritual needs, too, and there's even a chapel right there on the grounds. You'll find qualified nurses around the clock with a focus on building real relationships, and there are special activities, music and memory programs, and an Activity Calendar to help keep minds active. Meals get prepared on site, and everything-whether therapy, activities, or personal care-aims to support a person's full wellbeing. High View Manor is a for-profit corporation and takes Medicare and Medicaid, and folks from the VA can come here since the place is VA Certified. The place gets high marks, too, with a 5-star rating from CMS. High View Manor isn't very big but tends to focus on giving each resident careful, attentive support in a setting that feels straightforward and calm.

    People often ask...

    High View Manor offers assisted living and skilled nursing.

    The full address for this community is 517 Riverview St, Madawaska, ME 04756.

    No, High View Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Maine, the DHHS Division of Licensing & Certification licenses assisted living and residential care facilities, posting statements of deficiency and plans of correction.

    License number249951
    Facility typeNursing Home

    Inspection Reports

    20

    Reports

    4

    Type A Citations

    0

    Type B Citations

    6

    Complaints

    3

    Years

    29 May 2025Renewal
    Determined compliance with the applicable requirements.
    29 Apr 2025Renewal
    Identified deficiencies in electrical systems maintenance and testing, including non-hospital-grade receptacles not tested annually and incomplete generator testing records.
    • NFPA 99-2012 6.3.3.2.1; 6.3.3.2.2; 6.3.3.2.3; 6.3.4.1.2; 6.3.4.1.3Electrical Systems - Receptacle testing
    • NFPA 110 (Emergency and Standby Power Systems) 2010; NFPA 99-2012 6.4; 6.5; 6.6Electrical Systems - Essential Electric System Maintenance and Testing
    29 Apr 2025Renewal
    Found deficiencies in electrical safety testing and emergency power system maintenance. Receptacles not hospital-grade were not tested within 12 months, and generator inspections lacked essential tests and proper records.
    • NFPA 99, Healthcare Facilities Code, 2012 edition, 6.3.3.2Testing of non-hospital-grade receptacles at intervals not exceeding 12 months
    • NFPA 99; NFPA 110; NFPA 111; NFPA 70 (NFPA 70-0)Essential Electric System generator maintenance and testing
    09 Apr 2025Renewal
    Identified multiple deficiencies across resident safety, care quality, infection control, and facility maintenance, including bed entrapment hazards and unaddressed infection concerns; an immediate jeopardy existed during the period and was removed by 2025-04-09.
    • 42 CFR 483.25(d)Free of Accident Hazards/Supervision/Devices
    • 42 CFR 483.25(n)Bed Rails
    • 42 CFR 483.90(d)(3)Resident Bed
    • 42 CFR 483.10(e)(3)Reasonable Accommodations Needs/Preferences
    • 42 CFR 483.10(i)Safe/Clean/Comfortable/Homelike Environment
    • 42 CFR 483.25Quality of Care
    • 42 CFR 483.25(i)Respiratory Care and Suctioning
    • 42 CFR 483.25(m)Trauma Informed Care
    • 42 CFR 483.60(i)Food Procurement,Store/Prepare/Serve-Sanitary
    • 42 CFR 483.75QAPI/QAA Improvement Activities
    • 42 CFR 483.80Infection Control
    • 42 CFR 483.80(d)Influenza and Pneumococcal Immunizations
    09 Apr 2025Renewal
    Identified multiple deficiencies related to bed safety, food safety, infection control, and quality improvement processes during the licensing review.
    • Type A§483.75(d)Bed safety/Performance improvement
    • Type A§483.60(i)Food safety and sanitation
    • Type A§483.80(a)Infection prevention and control
    • Type A§483.75(d)Quality Improvement/Performance Improvement
    01 Apr 2025Renewal
    Identified multiple deficiencies related to emergency preparedness documentation, smoke barrier integrity, corridor doors, cooking facility protections, and electrical systems maintenance.
    • 42 CFR 483.73Emergency preparedness – subsistence needs
    • NFPA 101 Life Safety Code 2012 edition, sections 8.4 and 19.3.2.1Smoke barrier/enclosure construction
    • NFPA 96; NFPA 101 19.3.2.5.1–5.5; 9.2.3Cooking facilities protection
    • NFPA 101 Life Safety Code 2012 edition, Section 19.3.2.6.4Smoke barrier enclosures
    • NFPA 101 Life Safety Code 2012 edition, Section 19.3.6.3Corridor doors and smoke resistance
    • NFPA 101 Life Safety Code 2012 edition, Sections 19.5.1.1, 9.1.1, 9.1.2Storage of combustible items in dryer
    • NFPA 99, Healthcare Facilities Code, 2012 edition, sections 6.3.3.2 and 6.3.4.1Testing of receptacles not hospital-grade
    • NFPA 110; NFPA 99; NFPA 70; NFPA 99 6.4.4.1.1.3Essential Electric System – generator maintenance/testing
    • NFPA 99; NFPA 70 400.8; NFPA 99 10.2.3.6; 10.2.4Power strips and extension cords in patient areas
    • NFPA 101 Life Safety Code 2012 edition, Section 19.3.2.6.4Smoke barrier enclosures – west third floor
    01 Apr 2025Renewal
    Identified multiple deficiencies in emergency planning, fire safety, and electrical systems. The deficiencies included lack of documented subsistence provisions for emergencies and several door, barrier, and equipment safety issues.
    • 42 CFR 483.73(b)(1)Emergency Preparedness
    • NFPA 101 Life Safety Code, 2012 edition, sections 8.4, 19.3.2.1Hazardous Areas - Enclosure
    • NFPA 101 Life Safety Code 2012 edition, 19.3.2.5.4; 18.3.2.5.4; NFPA 96Cooking Facilities
    • NFPA 101 Life Safety Code, 2012 edition, Section 19.3.2.6.4Smoke Barrier Enclosures
    • NFPA 101 Life Safety Code, 2012 edition, 19.3.6.3; 42 CFR Parts 403, 418, 460, 482, 483, and 485Corridor - Doors
    • NFPA 101 Life Safety Code, 2012 edition, 19.5.1.1, 9.1.1, 9.1.2Laundry/Drying Practices
    • NFPA 99 Healthcare Facilities Code, 2012 edition, 6.3.3.2, 6.3.4.1Electrical Systems - Maintenance and Testing
    • NFPA 110; NFPA 99; NFPA 70; NFPA 111Electrical Systems - Essential Electric System
    • NFPA 99 Healthcare Facilities Code, 2012 edition; NFPA 70; 10.2.3.6; 10.2.4Electrical Equipment - Power Strips
    22 Jan 2025Complaint
    Determined substantial compliance with applicable requirements for long-term care. Found no deficiencies.
    23 Dec 2024Complaint
    Found deficiencies related to failing to notify the medical provider of a resident's change in condition before hospital transfer and to transfer in a timely manner, and not ensuring care aligned with the resident's plan.
    • 42 CFR 483.10(g)(14)Notify of Changes
    • 42 CFR 483.25Quality of care
    23 Dec 2024Complaint
    Investigated a failure to immediately inform the resident’s physician about a significant change in condition. Education and ongoing monitoring were planned.
    • F580 SS=DNotify physician of significant change in resident status
    20 Jun 2024Complaint
    Concluded that the provider was in compliance with applicable requirements after investigating the incident report.
    20 Jun 2024Renewal
    Concluded the operation was in compliance with applicable long-term care requirements after a follow-up visit. The follow-up confirmed adherence to requirements.
    29 May 2024Renewal
    Determined substantial compliance with emergency preparedness requirements. Found no deficiencies.
    01 May 2024Renewal
    Investigation found deficiencies related to transfer and discharge notifications, including failure to provide timely, written notices to residents or their representatives and inadequate content of the notices.
    • §483.15(c)(5)Contents of the notice
    01 May 2024Renewal
    Investigation found multiple deficiencies in resident care, nutrition, infection control, and how transfers are handled, indicating noncompliance with federal long-term care requirements.
    • 42 CFR Part 483 Subpart BRequirements for Long Term Care Facilities
    • §483.10(g)(14)Notifications and changes related to resident conditions
    • §483.15Notice of transfer or discharge
    • §483.25Quality of care
    • §483.60Nutrition and dietary services
    • §483.60(i)(1)(2)Food service safety and sanitation
    • §483.80(d)Immunizations
    • §483.80(d)(3)(i)-(vii)COVID-19 immunization status and related procedures
    30 Apr 2024Renewal
    Identified deficiencies in quarterly fire drills, annual fire door inspections, and NFPA 99 outlet coverage.
    • NFPA 80; NFPA 101Fire drills and fire door inspections
    • NFPA 80Fire door inspections
    • NFPA 99Electrical outlet coverage
    30 Apr 2024Renewal
    Found deficiencies in fire drill compliance and electrical safety, including missing drills in the previous 12 months and an exposed electrical outlet hazard.
    • NFPA 99; NFPA 101Fire drills not conducted as required
    • NFPA 101; NFPA 99Electrical safety hazard (outlet/electrical box cover)
    22 Apr 2024Complaint
    Investigated the reported incident and found no deficiencies.
    13 Sept 2023Complaint
    Found no deficiencies. Concluded substantial compliance with long-term care facility requirements.
    14 Aug 2023Infection Control
    Found failure to report complete COVID-19 information to NHSN during a seven-day period, potentially harming residents.
    • CFR 483.80(g)(1)-(2)COVID-19 reporting

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    Mirador Living is not affiliated with the owner or operator(s) of High View Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact High View Manor directly. There is no cost for this service. We are compensated by the community you select.

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