Andover Manor Rehab and Nursing sits on Morton Street in Andover, and you'll notice right away their focus on a warm, family-oriented environment, which you can see in the way they've set up their private studio rooms to feel more homelike with things like kitchenettes, washers and dryers, and cable TV, and there's a nice patio, day rooms, and several spaces for both group and quiet time, plus small dining areas set aside specifically for those who need memory care, which adds a layer of comfort for folks who might need a quieter atmosphere for meals. The facility is pet-friendly and it's not unusual to spot a dog or cat keeping someone company, and the building covers many safety and accessibility features including a sprinkler system, handrails, and handicap-friendly design so people using wheelchairs or walkers can move around easier, and moving assistance is available for those that need help getting around, whether walking or rolling.
Residents at Andover Manor get different levels of care depending on their needs, including skilled nursing, nursing home care, assisted living, independent living, and memory care, and there's a strong emphasis on helping with daily activities, medication, and personalized care plans that aim to bridge the gap between the hospital and being at home, which can really matter during transitions. The staff provide clinical therapy services-speech, physical, occupational-plus wound care, post-op care, long-term and short-term care, and their specialized services-orthopedic rehab, ventilator care, dialysis, and a Sepsis Smart program-are all available alongside advanced memory and Alzheimer's care programs with 24-hour supervision. For folks that need it, the facility offers end-of-life care, respite care for temporary stays, contract rehab therapy, respiratory therapy, and even transportation to medical appointments or social outings, so people have options if their situations change. Housekeeping, laundry and linen service, and even dry cleaning are handled for you, and meals are made onsite with options meant to fit special health or dietary needs, so residents can have meals that work for them.
You'll find programs for wellness, arts and crafts, social and educational activities-all aiming to encourage interaction and avoid isolation, with the activity and game rooms seeing regular use, and there's guest parking and a salon/barbershop available, which is handy for family visits and everyday needs. Wi-Fi is available throughout the building, and residents have access to cable TV and telephones in their rooms. Housekeepers keep rooms tidy, and maintenance staff handle repairs so you don't have to worry about upkeep. For those who need more support, staff help with walking, wheelchair mobility, and medication management.
Andover Manor maintains a policy where they welcome prospective residents and their families to tour the facility, either in-person or virtually, which gives people a chance to see the environment before making decisions, and with that comes a desire to maintain privacy, high standards, and open, respectful communication with families. They're affiliated with the Massachusetts Senior Care Association and have received guidance from Stern Consultants, with Avraham Erblich overseeing operations since October 2023. The facility offers long-term care insurance and follows a code of ethics and privacy practices, making a point to focus on things like culture change programs and care transitions to keep improving care quality and resident satisfaction, and you see a real attempt to balance comfort and dignity, even when things aren't always perfect.
On the practical side, Andover Manor Rehab and Nursing has 174 certified beds, offers care in English, and employs licensed nurses and aides, though it has reported nurse staffing at 3.41 hours per resident each day-a little below the state average-and the nurse turnover rate is higher than average, most recently reported at 49.1%. Over time, the facility's inspection reports have shown a total of 60 deficiencies, including one infection-related citation and recent findings on assessments, care plans, and honoring resident rights, and while that is something to think about, there are ongoing initiatives like falls prevention and quality improvement programs meant to address those challenges. Ownership is split between several individuals and groups, and for daily living, you'll notice staff are available, though specific languages other than English aren't listed. Appointments and payments can be managed online, and the website provides a gallery of the building and grounds for those wanting a closer look at what daily life might be like inside.
Andover Manor Rehab and Nursing is a nursing home and rehab center that provides skilled nursing care, a variety of therapies, and support tailored to seniors and people needing more medically complex care. Residents can use the facilities, amenities, and programs built around comfort, support, and social inclusion, though like many larger homes, it does face some staffing and compliance challenges that they're working to improve through specialized initiatives and culture change efforts.
