What levels of care does this community offer?

Alliance Health at Braintree offers assisted living, memory care, and skilled nursing.

Are there photos of this home?

There are 6 photos of Alliance Health at Braintree on Mirador.

What is Alliance Health at Braintree's address?

The full address for this community is 175 Grove St, Braintree, MA, 02184.

Does this community offer respite care?

Yes, Alliance Health at Braintree offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Alliance Health at Braintree

Overall sentiment across the reviews is mixed but strongly polarized. A substantial number of reviewers describe Alliance Health at Braintree positively — praising nursing staff, therapists, and the overall rehabilitation environment. These reviewers highlight compassionate, kind, and dedicated staff who supported recovery, provided effective nursing and rehab care, and delivered attentive, helpful service. Several comments emphasize successful outcomes, calling the facility outstanding and highly recommendable, with some explicitly noting administration and staff as efficient and professional. Positive notes also include an acceptable dining experience for some residents, a convenient location, and in at least a few accounts a clean and well-run building.

However, a notable minority of reviews raise serious and specific concerns that contrast sharply with the positive accounts. These include allegations of neglect (residents not being helped out of bed) and ineffective therapy in at least one report. More severe are allegations of abusive night-shift behavior: vulgar comments directed at elderly residents, reports of residents screaming for help, and claims of staff gossiping with a doctor. Some reviewers explicitly called the environment dirty and characterized the experience as poor value for money. Together these criticisms suggest episodes of unsafe or unprofessional conduct and uneven standards of care across different shifts or units.

When looking at individual dimensions, patterns emerge. Care quality and rehabilitation: most reviewers praised the nursing and rehab teams and credited them with real progress in recovery, though at least one reviewer disputed the effectiveness of physical therapy. Staff behavior and culture: many reviewers find staff compassionate and dedicated, yet a subset alleges serious misconduct (abuse, vulgarity, gossip) that points to inconsistent staff performance and possible issues with supervision on certain shifts. Facilities and cleanliness: impressions vary — several reviewers describe the building as clean and efficient while others report dirty conditions; this again suggests variability depending on timing or areas within the facility. Activities and life enrichment: multiple comments note limited programming (bingo cited), implying that social/engagement offerings may be sparse for some residents. Dining: most mentions are neutral to slightly positive (food “alright”). Management and value: there are mixed signals — administration is praised by some, but other reviewers perceive poor value and question the facility’s overall rating.

In summary, the reviews collectively depict a facility where many residents and families experience strong, compassionate nursing and rehabilitation care and positive recovery outcomes, supported by personable and effective staff. At the same time, several serious allegations of neglect, abusive behavior on specific shifts, unprofessional conduct, and inconsistent cleanliness raise red flags. These contrasting patterns point to variability in the resident experience — potentially related to staffing, supervision, or unit-specific issues. Anyone evaluating this facility should weigh the frequently reported strengths in clinical and rehab care against the documented concerns about inconsistent treatment, safety, and activities, and consider follow-up questions or direct observation (shift variability, staffing levels, incident reporting, and inspection records) before making placement or referral decisions.

Alliance Health at Braintree has 101 certified beds, including a 19-bed Transitional Care Unit, and people usually see it as a skilled nursing facility that cares for both short-term and long-term residents, and the building has been managed by Alliance Health Management Services LLC since August of 2013 under the broader Alliance Health & Human Services group. The staff provide 4.73 nursing hours per resident each day, so that means residents generally see nurses more often here than at many other places in Massachusetts, and the nurse turnover rate sits at 30.2%, which is lower than the state average. The center's non-profit, owner-operated model focuses on a holistic, patient and family-centered approach, and the facility's team creates customized plans for residents dealing with different medical complications or working toward greater independence, offering help with post-acute care, rehabilitation, respite, palliative, and end-of-life care, and offering case management, activities programming, and social services to round out the care experience. The center holds accreditations from The Joint Commission, and it's also Medicare-certified with the CMS 4-Star rating, as well as skilled nursing certifications from MA and US DHHS-#225769 and #0445, for those who pay attention to those things. Those who need specialized medical care can get services like wound care, high flow O2, tracheostomy support, diabetes management, feeding support, pain management, orthopedic, cardiac, stroke recovery, and psychiatric care, with in-house therapists providing physical, occupational, and speech therapy, and other clinical services offered as needed, like IV therapy, EKGs, lab work, or modified barium swallow studies. Staff attend to residents 24/7, running everything from daily skilled nursing to more advanced treatments, and onsite equipment like in-wall oxygen helps with pulmonary needs. Recent surveys show 16 deficiencies, two of them related to infection, and others called out issues with food sourcing and handling, as well as small misses in care plan development, though the facility remains in compliance with federal guidelines for infection control and continues to participate in programs to fight flu, prevent sepsis, and discourage unnecessary antipsychotic use. The place also offers a van for resident transport, outpatient therapy, and has ongoing renovations-about $6 million going into updates since Fall 2023. There are education and support resources, including newsletters, caregiver training, webinars, and advocacy programs to support resident rights and staff, while participation in the Massachusetts Senior Care Association links the community into wider improvement initiatives. People use the Post Acute Unit after a hospital stay, and those needing longer-term care get a range of therapies or custodial support, and the staff work with residents and their families to help the transition between home, hospital, and skilled nursing care, always trying to improve the resident experience and safety with falls prevention programs and cultural change efforts. The size of the center means it handles a wide range of health needs in one place, and while Alliance Health at Braintree works to keep up with changing standards and upgrades, the staff focus on resident dignity, health, and comfort every step of the way.

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