Royal Health Braintree

    95 Commercial St, Braintree, MA, 02184
    4.1 · 93 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Excellent rehab, concerns about long-term

    I experienced outstanding, compassionate nursing and top-tier rehab - staff and CNAs were warm, attentive, and the Russian program, bright rooms and activities really helped recovery. However, communication and administration were inconsistent, and I saw troubling issues (understaffing, long call-light delays, poor food/cleaning/linen, and occasional safety/neglect concerns) - I'd recommend it for short-term rehab but would be cautious about long-term placement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.11 · 93 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      2.5
    • Amenities

      4.3
    • Value

      5.0

    Location

    Map showing location of Royal Health Braintree

    About Royal Health Braintree

    Royal Health Braintree, part of the Royal Health Group, has served the Braintree, Massachusetts community for over 28 years and provides a mix of assisted living, memory care, and nursing home services in a setting focused on dignity and respect for residents. The facility sits on a campus with 204 certified beds, holding an average of 178 residents daily, and is managed by Paula Reid since November 2013. The staff delivers 3.54 nurse hours per resident per day, with a nurse turnover rate of 32.9%, providing round-the-clock skilled nursing, rehabilitation, and personal care, including therapies like physical, occupational, and speech therapy, and support for daily needs such as incontinence care and nutrition counseling. Royal Health Braintree features care programs for Alzheimer's and dementia under the leadership of Maureen Bradley, including a secured environment to help minimize confusion and prevent wandering. The "Sunrise" Russian Immersion Program serves Russian-speaking residents with activities, customs, and cuisine in their language. There's an upscale Terrace wing for short-term rehabilitation and a Royal at Home support program, while telemedicine via Phone Doctor brings healthcare services to residents as needed. Royal Health Braintree remains accredited by The Joint Commission (TJC) and has past recognition from the Massachusetts Department of Public Health for deficiency-free surveys in 2015 and 2016, though more recent inspection reports have noted 38 deficiencies, including three related to infection control. The community upholds state and professional standards for food preparation and storage and has a reputation for serving meals that are both nutritious and enjoyable. Residents get activity enrichment programs, cardiac care, hospice and palliative care, and both short-term and long-term options are available. The team focuses on keeping a warm, safe, and clean environment, aiming to personalize care while working within the structure of a larger network that blends business practice with personal attention. Royal Health Braintree has a history of honoring resident preferences and tries to offer a homelike feeling amid its various specialty and care programs.

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