CareOne at Redstone sits near Interstate 91 in East Longmeadow, MA, and has 213 beds for people who need skilled nursing, rehabilitation, memory care, or a place to recover after hospital stays, and you'll find the staff offers care day and night, with nurses and therapists always around for everything from physical and speech therapy to occupational rehabilitation, and the medical team can help with wound care, cardiac care, pain management, and more serious needs like ventilator weaning, dialysis, and post-amputation care, so that folks come here for both short-term recovery and longer stays. The memory care programs include secure areas with staff trained to help people with dementia, which can give families peace of mind, and the building itself feels homey with modern touches-private and semi-private rooms, landscaped outdoor spaces where people can relax or walk, big common areas for gathering, and dining spaces where residents enjoy meals shaped by a nutrition specialist, and there's even a culinary program for those with special diets. CareOne at Redstone doesn't just offer medical care but covers daily needs too: the team organizes activities, outings, exercise, social events, and trips to keep everyone active, and services like housekeeping, handyman work, secretarial help, and transportation make daily life simpler. There's a strong focus on safety with an emergency response system, and the staff stays mindful of residents' dignity and comfort, whether someone needs help with dressing or round-the-clock medical care. The community offers several options, such as assisted living, independent living, home care, respite care, hospice, palliative care, and even long-term acute care, so almost any health need can be managed under one roof, and families or future residents can schedule both in-person and virtual tours if they'd like to see the place firsthand. CareOne at Redstone stays involved in efforts that support caregiver wages and resident safety, and uses programs that fight infections and improve care quality, plus there are always chances for continuing education and wellness, with support from industry organizations and quality improvement efforts, and overall, the facility's goal is to help people recover, engage, and live as well as possible in a safe environment that feels welcoming for both short stays and long-term living.
CareOne at Redstone
135 Benton Dr, East Longmeadow, MA, 01028- Assisted living
- Memory care
- Skilled nursing
Attractive facility but medically unreliable
I placed my loved one here and, sadly, my experience was mostly negative. The facility is attractive, rooms are spacious and clean, and PT/OT and a few CNAs were excellent and caring. But nursing and management were inconsistent and often unresponsive-long call-bell waits, missed or delayed meds, ignored concerns, poor communication, hygiene lapses, dehydration/UTIs and safety incidents that led to hospital transfers. Belongings went missing, staff could be rude or dismissive, and I would not recommend this place for someone who needs reliable medical care.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
3.10 · 187 reviews
Overall rating
- 5
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- 1
Care
2.2Staff
2.7Meals
2.2Amenities
2.6Value
1.5
Location
About CareOne at Redstone
People often ask...
CareOne at Redstone offers assisted living, memory care, and skilled nursing.
There are 4 photos of CareOne at Redstone on Mirador.
The full address for this community is 135 Benton Dr, East Longmeadow, MA, 01028.
Yes, CareOne at Redstone offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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