Catholic Memorial Skilled Nursing & Rehabilitative Care

    2446 Highland Ave, Fall River, MA, 02720
    3.9 · 18 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, serious final lapses

    I had a very mixed but ultimately grateful experience. The admission team and Unit 7 (MJ, Connie and several nurses) were loving, professional and proactive - my loved one felt at home, happier than at prior rehab, and many staff gave us real peace of mind, so I would highly recommend for much of the care. That said, care declined as dementia progressed: I saw a toxic work environment, neglect (accidents left for the next shift, poor mouth care, food left in the mouth), safety and medication gaps at end-of-life (no hospice meds on hand), which forced us to pull our loved one out and prompted plans to file a state complaint. Overall I'm thankful for the compassionate team members, but the serious lapses at the end cannot be ignored.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.89 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.8
    • Meals

      3.0
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of Catholic Memorial Skilled Nursing & Rehabilitative Care

    About Catholic Memorial Skilled Nursing & Rehabilitative Care

    Catholic Memorial Skilled Nursing & Rehabilitative Care sits on Highland Ave in Fall River and is run by the Carmelite Sisters for the Aged and Infirm, serving as part of the Diocesan Health Facilities group, and it feels like a large place with 90 certified beds, taking in people for both short-term rehab and long-term stays, offering skilled nursing day and night. Residents get care that covers both body and spirit, with spiritual services and a chapel, and there are religious services in Portuguese to support the local community, which you don't see every day. Many staff members are bilingual, and medical needs are matched with things like medication management, help with daily tasks, and therapy services like speech, occupational, physical, and respiratory therapy, plus there's recreational therapy and plenty of programs like arts, games, and walking groups so people have things to do. The place offers pain management, palliative care, and specialty support for Alzheimer's and dementia, including secure memory care with its own activities and supervision, and for families that need a break they provide respite care, while when life is near its end there's hospice care as well. The nursing team includes RNs, LPNs, CNAs, and they keep registered staff on hand, offering 12-16 hour coverage daily plus a 24-hour call system for safety, and there are both shared and private rooms, some with private bathrooms, kitchenettes, cable TV, air conditioning, telephones, and Wi-Fi, encouraging some comfort and privacy. Chapel, courtyard, beauty salon, and family sitting areas are part of the grounds, and there's a spa or wellness room, a fitness room, library, and a community theater, with music programs, scheduled movie nights, and monthly outings to keep life interesting. The staff helps people rebuild daily skills for home safety, offers discharge planning, and tries to bring a touch of home with special care rooms and a dedicated rehab suite, while nutrition counseling and pharmacy services add a bit more support for those who need it. The place holds a Joint Commission accreditation and the American Academy of Pain Management approves its program, so care is well checked, and it accepts Medicare, Medicaid, and most major insurance plans. You won't find a resident or family council right now, but there are often group meetings to talk about ways to help everyone's needs. Catholic Memorial Skilled Nursing & Rehabilitative Care earns decent reviews, with a 3.6 out of 5 from residents and families, and the quality of short- and long-term care averages A- and B+ grades, which says something about their effort. The facility provides resources to help seniors and their families understand long-term care, and the staff works on making daily living smoother, with simple comforts and programs for both comfort and health.

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