Charlene Manor Extended Care sits in a wooded neighborhood in Greenfield, Massachusetts, looking out over Franconia Golf Course and just near Route 2 and Interstate 91, so it's easy for families to visit or get out for appointments when needed, and since 1987 the staff's worked with people in Greenfield, nearby counties, Vermont, and New Hampshire, so they've got lots of experience in elder care through all sorts of changes over the years. The facility has private and semi-private rooms already furnished, bathrooms with handy accessibility features, free telephone and Wi-Fi so folks can stay in touch, and there's a barber and beauty shop for convenience; you also see a state-of-the-art rehab gym that stays open seven days a week, and they've got a lot of programs and services that aim to help residents not just with daily needs but also with getting strong again or managing big health issues like diabetes, heart trouble, or memory loss.
Residents can choose from a mix of care options like Independent Living, Assisted Living, Short-term Rehab, and Long-term Care, and those who need more help can get skilled nursing, memory care in the Certified Dementia Special Care unit that's set up for Alzheimer's or other progressive conditions using the habilitation model, plus there's hospice and palliative care in place for folks near the end of life, which includes support for families and help with equipment or medications. The Steps to Strength® program supports recoveries, and specialists on site cover things like complex wound care, cardiac rehab for COPD and congestive heart failure, diabetes education and monitoring, and therapy for those recovering from strokes, as well as orthopedic rehab after knee or hip replacements.
Staff teams work closely with doctors to make care plans for each person, and they know about neurological conditions like MS, Parkinson's, and ALS, so anyone with these issues can get person-centered care right on site. Caregivers assist with personal needs day to day, help track medicines, and make sure people are as safe and comfortable as possible, plus there are programs for fall prevention and flu shots to help keep everyone well. The place tries to feel homey, friendly, and community-focused, with dignity and respect always in mind, and while reviews hover around 3 out of 5 stars, the team stays committed to safety and wellness efforts, taking part in campaigns like Fight the Flu and Sepsis Smart, and working on reducing the use of antipsychotic medicines unless really needed.
The facility runs short-term respite care for caregivers who need a break or someone just out of the hospital, so folks can stay a few weeks or longer as needed, and long-term residents get support for independence and activity for as long as they're able. All care, whether for memory problems, heart troubles, stroke, or after surgery, starts with the person-plans get made just for them, staff adjust based on progress, and there's always a focus on making sure people keep as much ability and comfort as possible.
