Pricing ranges from
    $4,500 – 7,500/month

    Benchmark at Hanover

    1143 Washington St, Hanover, MA 02339
    • Independent Living
    • Assisted Living
    • Memory Care

    Spotless, caring, attentive community recommended

    I toured Benchmark at Hanover and was very pleased - a beautiful, spotlessly clean community with spacious suites, hotel-like common areas, courtyard, gym and salon. The staff (Tatiana and the memory-care team included) are warm, caring and attentive, know residents by name, and run a strong daily activities program with convenient on-site services. Dining and social life felt pleasant and homey, the location is convenient, and overall it's a reassuring place I would recommend.

    Loved one of resident
    Sep 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Organic food and ingredients
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.88·(86)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.2
    • Amenities

      4.8
    • Value

      4.3

    Pros

    • Compassionate, attentive caregiving staff
    • Strong memory-care leadership
    • Personalized resident recognition (staff know residents by name)
    • Robust daily activities and outings
    • Engaging creative programs for cognitive support
    • Clean, hotel-like facility and well-maintained suites
    • Secure and comfortable memory-care environment
    • Onsite supportive services (salon, dental, medical)
    • Responsive management and smooth onboarding
    • Frequent family communication and rapport
    • Welcoming front-desk and reception experience
    • Supportive end-of-life care
    • Pleasant dining atmosphere and varied offerings
    • Reliable housekeeping and laundry services
    • Convenient location and accessible amenities

    Cons

    • Gaps in medication-administration controls
    • Delays in staff responsiveness to resident needs
    • Variable staffing levels and coverage
    • Inconsistent dining quality and nutritional variety
    • Limited mobility-support infrastructure and transfer practices
    • Variable management oversight and conflict-resolution consistency
    • Premium pricing expectations

    Summary of reviews

    Overall impression: Reviews of Benchmark at Hanover are strongly positive and consistently highlight the facility's strengths in staffing, activities, and physical environment. Families frequently cited a warm, hotel-like atmosphere, clean and spacious suites, and attentive front-desk and ancillary staff. Many families described a smooth transition into the community and emphasized the peace of mind provided by visible, communicative leadership and a welcoming culture.

    Care and staff: The predominant theme is compassionate, engaged caregiving. Reviewers emphasized that nurses, aides, and activities staff learn residents' names quickly, provide personalized attention, and sustain strong rapport with families. Memory-care leadership is repeatedly singled out as a strength, with the unit described as safe, inclusive, and focused on preserving dignity and quality of life. That said, a smaller number of reviewers described serious clinical-safety issues — including medication-administration errors, delayed responses to requests for help, and fall-related incidents — which indicate potential gaps in clinical protocols, response workflows, or staffing that merit direct inquiry during a tour.

    Dining and onsite services: The dining experience is generally praised for variety, presentation, and a pleasant dining atmosphere; several reviews also noted convenient onsite services such as haircuts, pedicures, dental visits, and visiting clinicians. However, there is variability in meal quality and nutrition in some accounts; a portion of families would like to see more consistent healthy options and greater menu variety.

    Activities and social life: Benchmark at Hanover receives strong marks for programming. Reviewers describe an active daily schedule with creative projects, outings, trips, and social events that engage residents cognitively and socially. Families commonly report that residents are busy, enjoy the programs, and show improved mood and engagement after the move.

    Facilities and amenities: The building and grounds are frequently described as attractive, contemporary, and well maintained — often compared to a high-end hotel. Amenities called out include gym, salon, courtyard, and multiple dining rooms. Accessibility and proximity to local resources are also noted as convenient.

    Management and patterns to watch: Many families praised responsive management, clear onboarding, and good communication. At the same time, reviewers flagged variability in operational areas: staffing levels/coverage, consistency of managerial follow-through, and certain clinical-safety processes. Premium pricing was noted by some families as higher than expected relative to budget. Prospective residents and families should inspect staffing ratios, medication-safety procedures, mobility/transfer equipment, and menu planning during visits and ask for examples of how the facility audits and resolves clinical incidents.

    Bottom line: Benchmark at Hanover presents a strong option for families seeking an active, well-appointed community with attentive, personalized care—especially for memory-care needs. The clear strengths are the caregiving team, activity program, and facility environment. Interested parties should validate clinical-safety controls and staffing plans during a visit to ensure those operational areas meet their expectations.

    Reviews written on Mirador

    We have no reviews to show about Benchmark at Hanover.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Benchmark at Hanover

    Benchmark at Hanover is located at 1143 Washington St, Hanover, MA, 02339.

    About Benchmark at Hanover

    Benchmark at Hanover offers a range of services for seniors, from independent living to assisted living, memory care, skilled nursing, and respite care, right in a three-story building surrounded by creeks and wetlands, which is pretty nice if you like nature and want both quiet and some convenience. The place has dedicated spaces for folks who need different levels of care, so someone who's pretty active and another person needing more help can both find what suits them, whether that's help with daily tasks like bathing and dressing, or more hands-on memory care for Alzheimer's and other forms of dementia, with special features that aim to keep people safe and comfortable, like circadian rhythm lighting to help with sleep, water features, and gardens for a calming environment, and dedicated spaces for memory care residents to reduce confusion and prevent wandering.

    Residents have pet-friendly apartments with choices like studios, one-bedrooms, two-bedrooms, and companion suites, all bright with big windows and modern fixtures, and the community encourages forming friendships through shared lounges, an art studio, gallery, and even a Bocce court. Meals are served restaurant-style and prepared by chefs, with modified diets available and even vegetables and herbs grown right there in micro-farms, and you can expect a dining room or private dining if you want something special. There are always activities and events planned, and adaptive technology is used to keep life engaging and safe, plus well-thought-out programming to keep minds sharp and spirits up.

    Housekeeping happens weekly, laundry is always done for you, and transportation help makes trips and errands easier, so nobody has to drive if they don't want to, and there's no pressure to cook or arrange things since staff known as associates take care of what's needed. Skilled nursing is there for people who need it, either short-term after a hospital stay or for a longer haul, and the community can adapt if health changes over time, being a Continuing Care Retirement Community with many service levels under one roof. Both short-term and long-term options are available, so even caregivers needing a break can rely on respite care, and folks who prefer to stay in their own homes can have aides for non-medical support and companionship.

    Everyone gets a maintenance-free, safe environment focused on well-being, and the place is designed to let in plenty of natural light with gardens and water features that offer places to sit or stroll. There's always someone on hand to help, day or night, trained to match their care based on nursing assessments, and the whole community has a focus on personal relationships rather than making anyone feel lost in the crowd, which you notice if you spend any time there and see how they try to make things feel homey and connected.

    About Benchmark Senior Living

    Benchmark at Hanover is managed by Benchmark Senior Living.

    Benchmark Senior Living, founded in 1997 by Chairman and CEO Tom Grape, has established itself as New England's largest senior living provider and a leading force in transforming senior care throughout the Northeast. Headquartered in Waltham, Massachusetts, the company emerged from Grape's vision to set industry standards after helping write the legislation that brought assisted living to Massachusetts in 1994. Operating approximately 66 communities across eight states—Connecticut, Maine, Massachusetts, New Hampshire, New York, New Jersey, Rhode Island, Vermont, and Virginia—Benchmark serves thousands of residents through its comprehensive care model.

    People often ask...

    Benchmark at Hanover offers competitive pricing, with rates starting at a cost of $4,500 per month.

    Benchmark at Hanover offers independent living, assisted living, and memory care.

    There are 26 photos of Benchmark at Hanover on Mirador.

    Yes, Benchmark at Hanover allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1143 Washington St, Hanover, MA 02339.

    No, Benchmark at Hanover does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Benchmark at Hanover. The information above has not been verified or approved by the owner or operator. For exact information, please contact Benchmark at Hanover directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Benchmark at Hanover?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 63 facilities$7,002/mo
    2. 23 facilities$6,659/mo
    3. 57 facilities$7,408/mo
    4. 26 facilities$6,353/mo
    5. 21 facilities$6,798/mo
    6. 14 facilities$6,105/mo
    7. 11 facilities$6,659/mo
    8. 51 facilities$6,858/mo
    9. 8 facilities$4,083/mo
    10. 34 facilities$7,859/mo
    11. 39 facilities$5,321/mo
    12. 11 facilities$7,835/mo
    © 2026 Mirador Living