Baker-Katz Nursing Home in Haverhill, MA is a nursing home with 77 certified beds, and people know it for giving care to seniors who need help with daily activities like bathing and dressing, and folks who need more medical attention get round-the-clock nursing and skilled care, and there's both short-term rehab and long-term care for people with serious health needs, and you see people coming in for things like IV therapy, hospice, respite care, mental health support, and even memory care for those with dementia, and they also offer in-house visits from podiatrists, optometrists, dentists, and audiologists. Baker-Katz has Medicaid and Medicare certification, but it hasn't verified its business license with Care.com, which some families like to know before picking a place. The home features amenities like daily laundry, housekeeping, meals and nutrition programs, and organized activities, and people who want to bring their pets for pet therapy can do so, because the staff believes it's good for residents to see furry friends.
Baker-Katz runs programs including falls prevention, infection management with their Sepsis Smart initiative, off-label antipsychotic reduction, and support for residents moving between care settings. They take part in the Massachusetts Healthcare Safety and Quality Consortium and have health campaigns like the Fight the Flu program to keep everyone as safe as possible, and there's ongoing education for staff through career advancement and webinars. The home is managed by Mark Blake, who owns one-third of the business along with Amir Khan and Tariq Qureshi. The nurse turnover rate is pretty high at 60.9 percent, and staff provide about 3.88 nurse hours per resident per day, which meets licensing standards, though some people think more staff would help. The facility's had several inspections-on November 20, 2024, and June 5, 2024-and inspectors found 26 deficiencies over time, with some issues in resident assessment, care planning, timely notifications to families, and infection control, though no actual harm happened, they said there was a potential for more than minimal harm.
Baker-Katz offers access to advocacy and educational resources, including a center for protecting caregiver wages, newsletters, a member section, and care options information to help families understand all available services. There's a focus on creating a home-like feeling for residents, trying to improve their experiences with comfort, social services, and a range of activities. Certified staff provide compassionate care, and there's both independence and support, depending on what each person needs, with special programs tailored for end-of-life care and support for families during difficult times. The home allows for virtual tours and tries to work on culture change initiatives that make things better for everyone, though there are still areas where improvement is needed, especially on things like resident care planning and quick communication with families.
