Holden Rehabilitation & Skilled Nursing Center

    32 Mayo Dr, Holden, MA, 01520
    3.7 · 39 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but inconsistent care

    I found a beautiful, spotless facility with spacious private rooms, excellent therapists, nurses and engaging activities - many staff were caring and competent. However I also experienced serious lapses: slow/no response to call lights, rude or neglectful aides, lost/ stolen items, miscommunication and safety/medication concerns. Overall I'd caution families to advocate strongly - great on paper but inconsistent in care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.69 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      2.0
    • Amenities

      5.0
    • Value

      3.7

    Location

    Map showing location of Holden Rehabilitation & Skilled Nursing Center

    About Holden Rehabilitation & Skilled Nursing Center

    Holden Rehabilitation & Skilled Nursing Center sits in a comfortable setting, with people often saying the surroundings feel supportive and the staff acts with compassion, offering care for those recovering from illness, surgery, or injury, and also for people who need long-term help. This privately owned center has been around since 1990 and has 123 beds for both short-term rehabilitation and long-term skilled nursing care, and they've made sure most rooms are private, which people often appreciate. They offer a full range of nursing and rehab services, like physical, occupational, and speech therapy, memory care, wound care, and even special respiratory services in what they call the Wachusett Respiratory Care Unit, which can meet breathing needs that some residents have.

    With air conditioning, wheelchair access, and outdoor seating, as well as onsite parking and restrooms, people don't usually find it hard to get around or visit. The place puts a strong focus on personalized care plans meant to fit each resident's own needs, and the team includes a Medical Director, Director of Nursing, and a Resident Life Director who keeps up with activities and well-being for everyone there. There's a Town Square with a Hair Salon, Consultation Office, and Coffee Shop and the center's set up like three neighborhoods-one for short stays, one for long-term care, and a special area for respiratory patients. Each has activity areas, places for families to meet, outdoor courtyards, and dining rooms set up with what they call country kitchens.

    Holden Rehabilitation & Skilled Nursing Center works with Oriol Therapy Services, so residents and even outpatients can get therapy if they need it, and they often offer things like summer cookouts, craft classes, birthday parties, professional entertainment, bingo, faith services, trips, pet therapy visits, and other activities, which help people feel more at home. They're pretty well known for trying to keep their care comprehensive, having up-to-date equipment, and following rules that keep everyone safer, like falls prevention, end of life care, care transition programs, and even efforts to cut down on the off-label use of certain medications. As part of the Oriol Health Care network and the Massachusetts Senior Care association, the center also gets involved with community programs, wellness initiatives like the Fight the Flu Campaign, and educational sessions for staff and caregivers.

    Accreditation-wise, they hold Joint Commission status, and are noted as the only Post-Acute Care Certified facility by the Joint Commission in Central Massachusetts, which some families take comfort in. They keep policies up to date and try to keep improving care experiences for residents. Most folks note the environment stays clean and easy to move around in, and they offer amenities that aim to help people feel comfortable during both short stays for rehab and longer times if needed.

    People often ask...

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